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That Car Place

443 Exeter Rd , London, ON, N6E2Z3

Member since June 24, 2015

443 Exeter Rd London ON N6E2Z3

Overall Score

4.5

That Car Place

406 Reviews

100
That Car Place

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

That Car Place That Car Place
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November 03, 2021

Need a reliable car very badly. Was followed in cab by Hell's Angel in grey dodge ram. He had trouble turning around and paused to look back at me . Maybe threatened the dealership GM.

Written By: Kevin J

That Car Place That Car Place
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October 31, 2021

I went in now knowing what I was looking for but with a decision to make and ended up with a 2015 Kia Forte SX. Everyone was very professional and the whole process was completely smooth and transparent. Overall great experience.

Written By: John D

That Car Place That Car Place
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October 28, 2021

Wonderful experience buying my car here. Not only did listen to my needs and price range. Before I arrived they had sent me a list of cars that fit and had everything ready for me. I bought my car that first visit. I had been looking at another dealership for 2 weeks. Found a car I liked and when I was ready to buy they increased the price of the car by $5000 stating they quoted me the wrong price. After that horrible experience it was refreshing to be treated so well at That Car Place. I would recommend them 100%

Written By: Tara H

That Car Place That Car Place
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October 21, 2021

Zsolt and Gabor two great guys helped me get into a vehicle quick and easy. Fast process professional and courteous. Would recommend Thanks fellas

Written By: Cam P

That Car Place responded on October 25, 2021

Hi Cam, Thank you for your kind words! It was a pleasure working with you and we welcome you to our family of happy customers! Keep our referral program in mind for anyone you think can benefit from our services as you have - a great way to earn extra cash :) Enjoy your new ride - you deserve it!

That Car Place That Car Place
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September 22, 2021

Brought my wife for the first time to That Car Place to purchase a SUV and she was satisfied with the overall service, but I do have a couple of exceptions. Considering I drove her all the way to London from Aylmer to purchase this vehicle, upon her pick up I did not expect her to drive back with less than a half of a tank of gas. This was a purchase over $25k and the least I expected was a full tank of gas when she would pick up her car. The other issue, when customers pick up their vehicles they should not wait an hour and half to get their vehicle, because the paperwork was not ready. She is happy with the car she just got, but from my standpoint I did not appreciate how you handled those two issues.

Written By: CASA D

That Car Place responded on September 29, 2021

Hi Casa De Ola, Thank you for your business! We appreciate you choosing That Car Place and it was a pleasure dealing with you both! We are continually striving to improve our protocols and rely on our client’s feedback to better ourselves and our organization – therefore, thank you for expressing your concerns. We have noted them and will make improvements accordingly. For the inconvenience, we are willing to offer your first oil change free of charge. If you’d like to take advantage of this, please call us to confirm and we’ll be happy to arrange it for you. We are happy to hear that she is pleased with her purchase! Thank you again, we look forward to working with you in the future. Regards, That Car Place Team!

That Car Place That Car Place
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July 01, 2021

Written By: أحمد ا

That Car Place responded on July 01, 2021

Hi Ahmad We really appreciate the review! No explanation needed with a perfect 5 stars; thank you!

That Car Place That Car Place
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June 04, 2021

Strongly recommending. I had a problem with my car that was a few days ago repaired in Canadian tire. They greeted me professionally honestly with understanding and quickly and efficiently solved the problem on my car. Thank you for your help :).

Written By: Tom D

That Car Place responded on June 05, 2021

Thank You for the awesome review Tom, We really appreciate the kind words, and are glad your experience was so positive. Around here we are all about service, so your review makes everything we are working for worthwhile. Don't forget to stop in and see us in the months and years ahead. We're always here to assist you and the team in our service department can help you keep your vehicle running trouble free, with maintenance that can actually save you money over the long run. Thanks again.

That Car Place That Car Place
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May 28, 2021

Well Hello .just wanted to leave a review that car place has been great to deal with the finance specialist Toufic has been great he's been dealing with my and Sarah's deal witch is a very hard one I give him a 10 star rating for alot of reasons he's put up with all the bumps in the road and hasn't given up he's still trying to seal us a deal ...But I did send them a friend and they sold him a vehicle, so I highly recommend this dealership if your in the market for new to you vehicle....I haven't purchased a vehicle yet but this isit on the dealership part ...so everyone if you want a vehicle I highly recommend you give that car place a chance you'll be surprised at there friendliness and best team members they have

Written By: Frederick P

That Car Place responded on June 05, 2021

We really appreciate such a great review! Thank you, We never give up on our customers, we strive to achieve only the best possible outcome, We are also very happy to hear that your Freind’s purchase was nothing but smooth. This is exactly what we strive for. We hope your freind is enjoying his new ride !!

That Car Place That Car Place
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May 21, 2021

I wanted to say me and Sarah Milligan have been dealing with that car place dealership since April and we had sent them a customer and they treated them really well and made them happy .As you can tell we still haven't gotten a deal yet cause we're shot a few thousand dollars to make are deal work, As it's a really hard deal.... But if your in the market for a new to you vehicle we really do recommend you give this dealership a chance you'll be surprised at how friendly there are and how they go above and beyond for ya ..We will update this post when and if we gotten our new one .as we're having issue getting what we need to make this deal work ...but sometimes you have issues with banks ....and that makes bumps in the road I will still give this dealership a 10 plus rating it's not there fault so please email or call that car place if your in the market for a new to you vehicle..

Written By: Frederick P

That Car Place That Car Place
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April 09, 2021

I have to say dealing with this dealship and the finace guy has been a smooth sailing at times ,there have been bumps in the road but on any deal there usally is but i do highly recommend this dealership if your in the market for new to you vehicles...they will try there best to go above and beyond and they do there best .. Im still in the process of sealing and finshing up my deal so once everything is all said and done i will be doing a follow up review so stay turned people ...

Written By: Sarah M

That Car Place responded on April 10, 2021

Hello Sarah we are very happy to hear that your experience was great here. Our staff love to go above and beyond for our customers as buying a new car is a big decision, and we strive to make it a hassle free & positive experience. We thank you for the great recommendation. We hope to beat your expectations and wish to serve you and your family and friends for many years to come. Keep us in mind for our friends and family referral program.

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