+15196867253 https://d1hgj0yy0rp5w9.cloudfront.net/tmp/2017/03/16/2dd4242215748667c880c3c10de4e7e4.jpg

That Car Place

443 Exeter Road , London, ON, N6E2Z3

Member since June 24, 2015

443 Exeter Road London ON N6E2Z3

Overall Score

4.6

That Car Place

320 Reviews

92
That Car Place

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

That Car Place That Car Place
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April 13, 2019

Great customer service and friendly staff. However I referred a friend this past summer and was told by my friend would recieve something regarding the referral, that never happened. Other than that and a few other minor issues, am happy with the service I recieved.

Written By: Sarah J

That Car Place responded on April 17, 2019

Hi Sarah, Thank you for your honest feedback. Unfortunately we are finding that customers that do buy do not mention anything about who referred them. We are always glad to pay a referral fee for directing them to That Car Place. Please email Marketing@thatcarplace.ca and we will get that taken care of! Thank you!

That Car Place That Car Place
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March 31, 2019

Written By: Justin U

That Car Place responded on April 10, 2019

Hello Justin, We appreciate your review and sadden to see you were not happy with your experience. The 3 star rating with no explanation makes it difficult for us to understand what we need to improve, also as we have no records of any communications or dealings. We at That Car Place try to provide exceptional customer service and satisfaction. In the event this was not posted in error please feel free to reach out to us at 519-686-7253, or if there is something we can do to better your experience. Thank you.

That Car Place That Car Place
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March 27, 2019

bought my first good car here! staff was very helpful and kind through the process! very efficient and had the car to me within a few days start to finish. thank you so much!

Written By: Hannah M

That Car Place responded on March 29, 2019

Hi Hannah, Thank you so much for taking the time to leave us a review. We really appreciate the 5 stars. We are thrilled you chose us for purchasing your first car, we are so happy we could make the experience a great one! Enjoy your new Volkswagen and keep us in mind for our friends and family referral program.

That Car Place That Car Place
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March 26, 2019

Very helpful and courteous no pressure sales like other dealerships had a great experience and the staff is friendly and knowledgeable. If your in the market for a good used car stop in and talk to them they are great.

Written By: Walter B

That Car Place responded on March 27, 2019

Hi Walter We are very grateful for your generous review, thank you for taking the time to leave one. We pride ourselves on our no pressure sales policy and our wonderful staff is a testament to that! Enjoy your new Buick Verano and keep us in mind for the future with our friends and family referral program.

That Car Place That Car Place
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March 24, 2019

Great place! Friendly staff and great service. The team there was beyond helpful and knowledge when it came to choosing my new car. Glad I chose this place to look around!

Written By: Bailey P

That Car Place responded on March 27, 2019

Hi Bailey, Thank you so much for taking the time to leave a review! We truly have an amazing staff and are so happy to hear you were able to experience the 5 star customer service we offer! We hope you are enjoying your Kia Forte and be sure to keep us in mind for our friends and family referral program!

That Car Place That Car Place
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March 23, 2019

What a great bunch of guys. Ali and Jeff are fantastic to deal with. Got a VW for my daughter. Delivered when promised in better condition than we could have hoped for. Great place!

Written By: Patrick M

That Car Place responded on March 29, 2019

Hi Patrick Thank you for taking your time to leave a review, and a 5 star one at that! We really do have a wonderful sales staff and we are so happy we could make your daughters first car buying experience a great one!

That Car Place That Car Place
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March 14, 2019

The service team is amazing. Scott and the guys will do anything they can to help you, and I’ve never had a surprise amount when I pick up my car. Always keep me informed of what they’re doing, and the prices are beyond reasonable. They make you feel welcome every time you call or go in, and they’re never too busy to answer my five million questions. Highly recommend for purchasing or to have work done on your car!

Written By: Rhiannah L

That Car Place responded on March 27, 2019

Hello Rhiannah We are very grateful for your generous review, thank you for taking your time to leave one! We are very proud of our service team and the exceptional customer service they provide. Keep us in mind for our friends and family referral program.

That Car Place That Car Place
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March 05, 2019

Great people:)

Written By: Matt k

That Car Place responded on March 12, 2019

Hello Matt, We really appreciate you taking the time to leave a review and a 5 star one at that! We really do have an amazing staff; thank you!

That Car Place That Car Place
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February 27, 2019

the best service around town. Love my new car forever grateful for that car place. Highly recommended you wont be disappointed lots of cars, suvs and trucks to choose from!!!!

Written By: colleen m

That Car Place responded on March 01, 2019

Hi Colleen, Thank you for the review and a 5 star one at that! We are so happy we were able to find a great fit for you and happy to hear you are enjoying your Hyundai Elantra. Keep us in mind for our friends and family referral program.

That Car Place That Car Place
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February 20, 2019

Very easy to do business with. Helpful staff able to answer questions. Very happy with the car so would recommend to anyone.

Written By: Matthew R

That Car Place responded on February 22, 2019

Hi Matthew Thank you very much for taking the time to leave a review. We are thrilled you were able to experience the 5 star service we offer! We hope you are enjoying your Nissan Rouge. Keep us in mind for our referral program for friends and family!

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