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That Car Place

443 Exeter Road , London, ON, N6E2Z3

Member since June 24, 2015

443 Exeter Road London ON N6E2Z3

Overall Score

4.6

That Car Place

312 Reviews

92
That Car Place

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

That Car Place That Car Place
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February 16, 2019

Written By: Zelon M

That Car Place That Car Place
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February 06, 2019

Went into That Car Place to look for something bigger for our new family. Found the staff there exceptional welcoming for a dealership. No pressure whatsoever to buy. Ali, the salesperson, was extremely friendly and understanding regarding what my preferences for a vehicle were. Would absolutely recommend this place for anyone in the used car market.

Written By: Sean R

That Car Place responded on February 08, 2019

Hi Sean, Thank you so much for taking the time to leave a review and a 5 star one at that! We pride ourselves on our no pressure sales policy and our wonderful sales staff are a testament to that. It was a pleasure meeting you and we hope to see you again soon!

That Car Place That Car Place
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February 06, 2019

That Car Place has been an amazing experience. No pressure, No haggling (lowest prices in the area checked and double checked), financing made easy, friendly knowledgeable staff, listens to find what you need and adds something more, addresses questions as soon as possible. Thank you to ALL staff at That Car Place it has been a pleasure.  Love my 2016 Fiat SUV!! Next review is That Repair Place...

Written By: Yvonne L

That Car Place responded on February 08, 2019

Hi Yvonne, Thank you so much for the review and we are so happy you love your new car. We apologize we were not able to give you our 5 star experience we consistently strive for. We appreciate your feedback and keep us in mind for our friends and family referral program. Let us know if there is anything else we can help you with.

That Car Place That Car Place
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Amazing !

January 26, 2019

It was a great experience dealing with the executives of that car place. Yesterday,I purchased toyota camry and Ali helped me a lot while choosing the right vehicle under my budget and they also helped me for getting it at better financial deal. Once again, Thanks That car place !

Written By: Anmolpreet

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That Car Place That Car Place
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January 26, 2019

I have purchased Toyota Camry 2017 from That Car Place and i had a wonderful experience of deal. As, i'm a student they offered me pocket friendly interest rate and final price of car. I would like to approach them again and recommend everyone to visit there and enjoy great customer service.

Written By: Karan B

That Car Place responded on January 29, 2019

Hi Karan, Thank you; we really appreciate such a great review! We are very happy to hear that your car purchase was structured perfectly for you; this is exactly what we strive for. We look forward to seeing you again and don't forget to keep us in mind for our referral program!

That Car Place That Car Place
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January 23, 2019

I was looking for a Fiat 500 and they have a few. I dealt with both Kyle and then Jeff. Both courteous with no sales pressure. I found exactly what I wanted so then talked to Anya in regards to financing. She was also great. No pressure to buy any additional warranties or insurance she just wanted me to be happy with the financing conditions. All were great to deal with, good people. 10 days after driving off the lot (happy), I had a hiccup with the Fiat. Chrysler Canada were no help at all, so I reached out to That car place. I wasn't actually expecting any help; what used car dealership helps once you've left the lot? Well these guys do! I spoke with Kyle (who was also great). He said they'd take a look and make things right. So I went to their service dept. dealt with Scott and Chris who went above and beyond what you'd expect. They 100% know what they are doing there. Issue was resolved with no cost to me. They really did "make it right". To say I am please with the outcome is a huge understatement. They really do want their customers happy and stand behind their vehicles. I will buy from them again and use their service dept. without hesitation. It will be well worth the drive to London even for just an oil change. In total I was helped by 6 people here and each and everyone was a pleasure to deal with. Not what you'd expect from a used car dealership. They crush the stereotype. Thank you That Car Place! The Fiat is great to drive, especially in the snow and ice. I'm so happy with it!

Written By: Sammi

That Car Place responded on January 25, 2019

Hi Sammi, We are so grateful for your generous review! We are extremely proud of our staff and our no pressure sales policy! We are so sorry you had a poor experience with Chrysler Canada but we are very happy we were able to help you out. Our customers are very important to us and we want to make sure that we meet or exceed everyone’s expectations. We look forward to seeing you next and don’t forget about our referral program for any friends or family.

That Car Place That Car Place
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January 22, 2019

Inquired about a car and the staff was wonderful answering my questions. That put me at ease with the process! The lot has a very large selection of vehicles, which is nice to find all at one place. I am excited to come in for a test drive! Thank you.

Written By: Shausta A

That Car Place responded on January 23, 2019

Shausta, Thank you so much for taking the time to leave a review and 5 stars at that! We look forward to seeing you for that test drive!

That Car Place That Car Place
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January 21, 2019

Still in the process of deciding, but staff was very informative and courteous. Didn't feel pressured

Written By: Christina F

That Car Place responded on January 22, 2019

Hi Christina, Thank you for visiting That Car Place. Happy to hear of your positive experience. Our policy is no pressure sales or price haggling. We are very proud of our team and the relaxed approach of our sales staff. We appreciate the 5 star review; thank you.

That Car Place That Car Place
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January 15, 2019

We purchased a vehicle from That Car Place as we were in a desperate need for an upgrade. We applied for financing hopeful to receive a good interest rate; this was a concern of ours as it was the second vehicle we financed this year. We are very happy with our approval! We received a great interest rate and the process was so quick and efficient. We encountered a few hiccups and the problems were dealt with immediately. Thank you!

Written By: Ember D

That Car Place responded on January 17, 2019

Thank you for the review. We are happy to hear the situation worked out perfectly! Hope you are enjoying the equinox!

That Car Place That Car Place
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November 29, 2018

Written By: jessica d

That Car Place responded on December 04, 2018

Hi Jessica, Thank you for the 5 star review. No need for an explanation; the rating says it all. Keep us in mind for any friends or family.

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