That Car Place
443 Exeter Rd , London, ON, N6E2Z3
Member since June 24, 2015
443 Exeter Rd London ON N6E2Z3Overall Score
That Car Place413 Reviews
100Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
May 06, 2017
I decided to wait a year to review so that I could give a review complete with after leaving the lot! I bought my Focus end of March of 2016, my sales person was Robert. I can honestly say it was the first time I have felt that a car salesperson had my best interest in mind. Worked with me really quickly- helped me decide on an economical, reliable car. They were very quick! I was driving the new car within 3-4 days of first coming in. I also appreciated that they didn't pressure me to buy extra warranties or insurances (you know the ones that can add 1000's to your loan and they make you think you HAVE to get ). None! Zero pressure! I cannot stress enough, it's the first time I haven't been pressured/forced. I bought new and used vehicles in the past and always pushed to buy paint protection, fabric guard, etc. Gives me hives just thinking about it! Today: I've had my car over a year and it's been a good car, have had no issues, the only money I've spent on it has been oil changes, winter tires and basic maintenance. Very happy with it! If I were just reviewing Robert he'd absolutely get 10 stars!!! Excellent salesman, knowledgeable and provided genuine service! Answered my myriad of questions! I did, however, find the price a little high, not terrible though! I would absolutely recommend this dealership, specifically Robert!
Written By: Abby N
Hi Abby, thanks for being patient and writing a review over a year later since you purchased from us. We're thankful to have Rob on our team and happy to hear how you were treated. We implemented a No Pressure Sales Policy for exactly the reasons you listed (people don't like being pressured, especially when it comes to making a big purchase like a vehicle). We're glad you enjoyed your experience and have had a good first year with your economical car. Drive safe and have a fantastic summer. That Car Place :-)
April 30, 2017
I was shopping for a Ford Fiesta with a manual transmission online and decided to take a look at the one That Car Place had in stock as the price was good. The car was in good condition and drove well. It was as advertised, friendly, no pressure, no hassles and straight forward. I decided to buy it. Many thanks to Kyle who explained things well and Robert who handed it over to me when I went to pick it up. The car makes a good, fun urban shuttlecraft and returns good mileage in both the city and on the highway, just what I wanted. Based on my experience I would have no hesitation in pointing friends or relatives looking for a good deal on a used car in the direction of That Car Place.
Written By: Marcus C
Hi Marcus, Thank you kindly on sharing your 5 star review. We're humbled to hear about your positive experience (from beginning to end) and are happy to hear you were pleased with your interaction with our staff as well as the vehicle you purchased. Enjoy your new car, drive safe and have a great summer. That Car Place :-)
April 30, 2017
I was shopping for a Ford Fiesta with a manual transmission online and decided to take a look at the one That Car Place had in stock as the price was good. The car was in good condition and drove well. It was as advertised, friendly, no pressure, no hassles and straight forward. I decided to buy it. Many thanks to Kyle who explained things well and Robert who handed it over to me when I went to pick it up. The car makes a good, fun urban shuttlecraft and returns good mileage in both the city and on the highway, just what I wanted. Based on my experience I would have no hesitation in pointing friends or relatives looking for a good deal on a used car in the direction of That Car Place.
Written By: Marcus C
Hi Marcus, Thank you kindly on sharing your 5 star review. We're humbled to hear about your positive experience (from beginning to end) and are happy to hear you were pleased with your interaction with our staff as well as the vehicle you purchased. Enjoy your new car, drive safe and have a great summer. That Car Place :-)
April 29, 2017
I purchased a car in Dec. The Sales person was very helpful and considerate of my financial situation. Gave me a chance to make 3 p/dated checks to finish payment of car. Some unforeseen repair was needed later. The garage staff were very helpful and considerate. Lent me a car for the day to get to Hospital appointments. The service advisor is extremely knowledgable and easy to talk to. It was a pleasure to do business with Firm. I have recommended them to several people at the Seniors Center. I will go nowhere else for my repairs or vehicles in the future.
Written By: Art G
Thank you Art for taking the time to write this 5 star review!! We appreciate all the feedback we get from our valued customers, It Gives us the fuel and motivation to see our customers happy... Our Customers are very important to us and we want to make sure that we meet everyone's expectations or surpass them now and in the future! Again thank you!! and we wish to always serve you and your vehicle's needs. Cheers!!
April 29, 2017
I purchased a car in Dec. The Sales person was very helpful and considerate of my financial situation. Gave me a chance to make 3 p/dated checks to finish payment of car. Some unforeseen repair was needed later. The garage staff were very helpful and considerate. Lent me a car for the day to get to Hospital appointments. The service advisor is extremely knowledgable and easy to talk to. It was a pleasure to do business with Firm. I have recommended them to several people at the Seniors Center. I will go nowhere else for my repairs or vehicles in the future.
Written By: Art G
Thank you Art for taking the time to write this 5 star review!! We appreciate all the feedback we get from our valued customers, It Gives us the fuel and motivation to see our customers happy... Our Customers are very important to us and we want to make sure that we meet everyone's expectations or surpass them now and in the future! Again thank you!! and we wish to always serve you and your vehicle's needs. Cheers!!
April 28, 2017
We just picked up our 2012 Dodge Grand Caravan and we couldn't be more excited! Rob and Anya did a great job, they've definitely earned repeat customers in us! The referrals will soon be on their way! That Garage Place took good care of us as well!
Written By: Jarrod F
Hi Jarrod, Thank you for giving us a 5 star review. We're grateful that your experience was a positive one. Referrals are extremely important to us so we appreciate the generous word of mouth. Enjoy your new Grand Caravan, drive safe and have a wonderful summer. That Car Place :-)
April 28, 2017
We just picked up our 2012 Dodge Grand Caravan and we couldn't be more excited! Rob and Anya did a great job, they've definitely earned repeat customers in us! The referrals will soon be on their way! That Garage Place took good care of us as well!
Written By: Jarrod F
Hi Jarrod, Thank you for giving us a 5 star review. We're grateful that your experience was a positive one. Referrals are extremely important to us so we appreciate the generous word of mouth. Enjoy your new Grand Caravan, drive safe and have a wonderful summer. That Car Place :-)
April 27, 2017
We just picked up our 2012 Dodge Grand Caravan and we couldn't be more excited! Rob and Anya did a great job, they've definitely earned repeat customers in us! The referrals will soon be on their way! That Garage Place took good care of us as well!
Written By: Jarrod F
April 27, 2017
Written By: Jithin M
Hi Jithin, Thanks for taking the time to leave a 5 star review. We're happy to hear you had a recent positive experience and wish you nothing but the best in your new vehicle. Drive safe and enjoy 👌🏽😊. That Car Place :-)
April 27, 2017
Written By: Jithin M
Hi Jithin, Thanks for taking the time to leave a 5 star review. We're happy to hear you had a recent positive experience and wish you nothing but the best in your new vehicle. Drive safe and enjoy 👌🏽😊. That Car Place :-)
