+15194737888 https://d1hgj0yy0rp5w9.cloudfront.net/tmp/2016/02/17/3f83d9b93eb8d054ece20fd0a7893613.jpg

Empire Auto Group

282 Springbank Dr , London, ON, N6J1E9

282 Springbank Dr London ON N6J1E9

Overall Score

4.9

Empire Auto Group

103 Reviews

103
Empire Auto Group

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Empire Auto Group Empire Auto Group
User Photo

That's was buying a car should be like.

November 05, 2017

Just purchased a 2011 Ford Explorer here and I must say, from the moment we walked in, something was different about this place. We were nicely greated, shown the vehicle we came to see and never had any pressure to do any thing we weren't ready for. Daryl was a true pleasure to do business with. He gave us the key to test drive only when we asked for it. He pointed out things to fix on the explorer before we even noticed them and got things taken care of that were not even required for safety. And to make a great experience even better they were a few thousands cheaper than anyone else and the vehicle was super clean and accident free to begin with. I've already recommended them to co-workers and will be calling Daryl again for my next purchase. Thanks Daryl and Nick for a wonderful experience!

Written By: Moe

Related Staff:

There are no staff members associated with this review.

Empire Auto Group Empire Auto Group
User Photo

Matt of Empire Auto defines integrity

October 05, 2017

Never in all my experience with car shopping has it been made this simple. There was no sales pitch trying to sway you, or an unrealistic payment plan forced on you. Matt is who I dealt with and he was nothing but professional and efficient. I told him what I needed and he truly went out of his way to make it happen. If i could persuay anyone buying a car to a place it would hands down be this one. Everyone is friendly and helpful but Matt is awesome! Thanks again Empire for making my dream come true!!

Written By: Charmella

Related Staff:

There are no staff members associated with this review.

Empire Auto Group Empire Auto Group
User Photo

Love Our Jeep

June 21, 2017

Bought a 2012 Jeep Kareem is one of the best salesmen we have ever met, never felt pressure and answered all the questions we had (and I had many) all staff are so friendly and pleasent to deal with. Thank you Kareem for helping me purchase my dream vehicle, and for putting in every effort to satisfy your customers. Definatly will recommend Empire Auto to all our friends and family!

Written By: Tanya

Empire Auto Group responded on June 21, 2017

Thank you for your review, Tanya - We're glad to hear that Kareem and our staff made your experience a great one. Don't forget; when you recommend your friends and family to us, and they purchase a vehicle, you will receive a $200.00 referral bonus! Enjoy your Jeep!

Related Staff:

There are no staff members associated with this review.

Empire Auto Group Empire Auto Group
User Photo

Awesome Camaro purchase!!!

June 06, 2017

I just wanted to let everyone know that Matt Crann was awesome to deal with. I basically contacted him and told him the kind of car I wanted (make, model year etc.) and he went and got it. I heard back from him within days. The car had less kilometers on it than I thought he would be able to get for that age of car and it's beautiful!! Matt went above and beyond what most salesmen will do to get the deal done. Thanks Matt

Written By: Brian

Related Staff:

There are no staff members associated with this review.

Empire Auto Group Empire Auto Group
User Photo

Excellent customer service

May 10, 2017

I recently purchased a Mazda 3. Matt was excellent and worked hard to find the right vehicle for me!!! Thank you!!

Written By: krisa

Empire Auto Group responded on May 11, 2017

Thank you for your review, Krisa - We are glad to hear that Matt was able to get you into your Mazda 3. Enjoy your new ride!

Related Staff:

There are no staff members associated with this review.

Empire Auto Group Empire Auto Group
User Photo

Purchase 2012 Caravan

May 04, 2017

I purchase a 2012 Caravan and could not be happier with the service I received. Matt went above and beyond what I expect him to do. He took care of everything and all I needed to do was drive new car off lot.

Written By: Don

Empire Auto Group responded on May 05, 2017

Thank you for your review, Don - We are happy to hear that Matt went above and beyond your expectations. Welcome to the Empire Family, and enjoy that new Caravan!

Related Staff:

There are no staff members associated with this review.

Empire Auto Group Empire Auto Group
User Photo

Amazing !

May 04, 2017

What a fantastic group of people ! I must comment first on Craig , he went above and beyond to get me into my dream vehicle!! I could not thank him enough for making this happen ! He is not only professional and caring but he was never once pushy about anything. This was such a fast smooth process and very stress free ! I spoke to Craig the other night and the next day he had the news I was waiting for ! Thank you so much Craig and the team at Empire ! We will definitely spread the word about your amazing business !! Bethany & Alexander

Written By: Bethany

Empire Auto Group responded on May 05, 2017

Thank you for your review, Bethany - We are glad to hear that Craig and our team went made your experience an Amazing one! Welcome to the Empire Family, and enjoy your new vehicle!

Related Staff:

There are no staff members associated with this review.

Empire Auto Group Empire Auto Group
User Photo

Done Deal - Professional Service

April 24, 2017

I had submitted an online application looking to find a truck, I have purchased a few vehicles in my time and it's always been a gong show dealing with salesmen at dealerships. From my very first visit to Empire Auto Group, I could tell this was not like any other dealership I have dealt with. I was greeted by super friendly staff. Jamie Clark is a true salesman who cares about finding you the perfect vehicle, I am so impressed with his work and effort to track down the truck of my dreams. Jamie took the time to ask questions and helped me determine exactly what I was looking for. Jamie tracked down the truck I wanted and the dealership brought in the vehicle for me and it was perfect. Jamie put in the work and effort got me financed with an incredible rate and truly took the time to make sure I was happy. If you are looking for a vehicle you need to go see Jamie Clark as the guy not only is an incredible Salesman and finance manager through this whole experience I gained a new friend. I can't say enough about his work ethic and kind hearted ness what he brings to the table with his experience and customer service is second to none. I guarantee that you will feel welcomed and like a customer not just a dollar sign. I just want to Thank Jamie Clark and and the Empire Auto Group Team for the best experience I have ever received from a dealership. You guys ROCK!!!

Written By: Ryan

Related Staff:

There are no staff members associated with this review.

Empire Auto Group Empire Auto Group
User Photo

Excellent fast and efficient Service.

March 29, 2017

I am so happy to be walking out of Empire Auto Group with the car of my dreams. I would like to thank all the staff at Empire, specially Matt and Jamie for their amazing work. Within a couple of days I was able to get my financing done and all my questions were fully answered. They are energetic, kind and extremely helpful. I would recommend all Londoners who want an excellent vehicle pay Empire Auto Group a Visit. Thanks again!

Written By: Andres

Empire Auto Group responded on March 30, 2017

Thank you so much for your wonderful review Andres G. It was our absolute pleasure to work with you to get you the "car of your dreams" and the financing that suited all of your needs and budget. Also, now that you are part of the Empire Family you are entitled to our "Referral Fee" of $200.00 every time you refer a friend or family member to Empire Auto Group resulting in a vehicle being purchased from us. Again thank you so much Andres from the entire Empire Auto Group family.

Related Staff:

There are no staff members associated with this review.

Empire Auto Group Empire Auto Group
User Photo

Painless Transaction

March 03, 2017

We found the vehicle we were after on line,after an email and quick call to Matt and Andrew we are now in the vehicle.We are very happy with way were treated and the way our deal was put together.

Written By: John

Empire Auto Group responded on March 03, 2017

Thanks for the review! Remember we offer $200 for any referrals you send us!

Related Staff:

There are no staff members associated with this review.

Write your review

Terrible Poor Average Good Excellent

Minimum 20 words

I already have a Reviewsii Account

Forgot your password?

I certify I am not associated with a competing business, past or present, nor are one of my family members. If a review is found to be posted by an employee of a competing business, or a relative of an employee or a competing business, we reserve the right to blacklist the business and post a consumer alert on their review page.

I am not associated with any competing business.

I agree to the Reviewsii 

Terms & Conditions
Please correct the following errors