Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1284 Reviews
193Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
February 16, 2024
Awesome experience for dealing with my salesman He made my car sale so informative and very helpful with my questions. Very pleased with the entire sale and staff
Written By: Linda L
February 16, 2024
Screw this place. They robbed my buddy and they suck so much cuz they did that 👎👎
Written By: Josh C
Hello Josh, We sincerely apologize for the inconvenience caused. Upon checking our database, we did not find any information or transactions with this name. We have worked hard to build our reputation in the past 27 years and take complaints very seriously. We strive to ensure that our customers get excellent service and a positive experience whether they’re buying a vehicle or selling it. Therefore, we request you to please contact us directly by email at deals@primeautogroup.ca or call us at 519 659 0888 to resolve this matter as soon as possible. You can also visit us at 2293 Dundas St, London ON. Thank You, Empire Auto Group Management
February 16, 2024
Untrustworthy "dealer" owner screwed over my friend. They lie about stuff like your rent in order to get around denied financing. Be careful when dealing with these people, or better yet don't go at all.
Written By: Dalton G
Hello Dalton, We sincerely apologize for the inconvenience caused. Upon checking our database, we did not find any information or transactions with this name. We have worked hard to build our reputation in the past 27 years and take complaints very seriously. We strive to ensure that our customers get excellent service and a positive experience whether they’re buying a vehicle or selling it. Therefore, we request you to please contact us directly by email at deals@primeautogroup.ca or call us at 519 659 0888 to resolve this matter as soon as possible. You can also visit us at 2293 Dundas St, London ON. Thank You, Empire Auto Group Management
February 15, 2024
Sketchy dealer - avoid at all costs.
Written By: Chelsea S
Hello Chelsea, We sincerely apologize for the inconvenience caused. Upon checking our database, we did not find any information or transactions with this name. We have worked hard to build our reputation in the past 27 years and take complaints very seriously. We strive to ensure that our customers get excellent service and a positive experience whether they’re buying a vehicle or selling it. Therefore, we request you to please contact us directly by email at deals@primeautogroup.ca or call us at 519 659 0888 to resolve this matter as soon as possible. You can also visit us at 2293 Dundas St, London ON. Thank You, Empire Auto Group Management
February 15, 2024
Unbelievably shady service, they tricked a friend of mine by lying about his finances in order to get him approved for a car. STAY AWAY from this dealership at all costs! If it's so easy for them to lie about those numbers to get you into one of their vehicles it doesn't seem like they'd be the type to treat their customers right.
Written By: Justin E
Hello Justin, We sincerely apologize for the inconvenience caused. Upon checking our database, we did not find any information or transactions with this name. We have worked hard to build our reputation in the past 27 years and take complaints very seriously. We strive to ensure that our customers get excellent service and a positive experience whether they’re buying a vehicle or selling it. Therefore, we request you to please contact us directly by email at deals@primeautogroup.ca or call us at 519 659 0888 to resolve this matter as soon as possible. You can also visit us at 2293 Dundas St, London ON. Thank You, Empire Auto Group Management
February 14, 2024
STEER CLEAR!!! Screwed 2 of my friends over now!!!! Lied about their finances, how much they pay for rent etc. Set them both up with a car way that was over livable budget. As a first time car buyers.... what Empire has done to them was morally wrong!! They do not care to rectify the situation and comfortably destroy peoples financial lives. Treating business with no emotion is a terrible way to run a business!! EDIT: It will not let me respond to Empires response, so I am adding it here. You will NEVER find my name in your database!!! You will never have my service or any one else's I know that is looking for a car. TWO of my friends now have been to your company to buy a vehicle and you have independently RUINED their credit! One didn't even drive the car off of your lot and you refused to come to a resolve, knowing full well they couldn't afford it which is why you lied on their credit application to get yourself the sale! Greed isn't good business!! My other friends credit plummeted because you did the same thing to them but they had no financial guidance to stop them prior to and just listened to your advise. You don't care to work with people's budget and guide them to a smart financial decision. You just take the sale and say welp your problem now! If you dont want these negative reviews....then do better! You still have time to make B.G. situation better. I'm sure we both would remove our 1 star ratings if you did the right thing.
Written By: Liindsey L
Hello Liindsey, We sincerely apologize for the inconvenience caused. Upon checking our database, we did not find any information or transactions with this name. We have worked hard to build our reputation in the past 27 years and take complaints very seriously. We strive to ensure that our customers get excellent service and a positive experience whether they’re buying a vehicle or selling it. Therefore, we request you to please contact us directly by email at deals@primeautogroup.ca or call us at 519 659 0888 to resolve this matter as soon as possible. You can also visit us at 2293 Dundas St, London ON. Thank You, Empire Auto Group Management
February 14, 2024
Hey, I've got my vehicle wirh this dealership. Really recommended for their experience, patience and hard work to find the exact solution for my car with my own requeriments. Also, I recommend Wasin David for his job, hard work. If you need a car it is the best option, dealer to reach your goal and dream. Thanks Empire auto and all the staff.
Written By: Sebastian S
February 14, 2024
Never go here! Ever! They will lie about your info like rent cost to get you approved for loans, they won't let you out of the deal no matter what, do NOT trust them! Go anywhere but here! Terrible awful people!
Written By: Brandon G
February 09, 2024
Sam R. Great salesman, friendly, personable!
Written By: W. G
February 09, 2024
Wasim and Kareem were great help with picking my car and starting the paper work. Thank you so much for making the process smooth and easy
Written By: Ibrahim K
