Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1254 Reviews
193Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
March 27, 2024
Lady on the phone unwilling to help.
Written By: Sinvergüenza
Dear Sinverguenza, Our team is trained to prioritize customer satisfaction and to approach every interaction with a friendly and professional demeanor. We deeply value each customer and strive to go above and beyond to meet their needs. Please know that your feedback is invaluable to us, as it helps us identify areas for improvement and ensure that we continue to deliver the level of service that our customers expect and deserve. If you would like to discuss this matter further, please contact 519-659-0888 and ask to speak to the manager.
March 27, 2024
Written By: Krishna
We take your feedback seriously and are always looking to improve. We encourage you to reach out to our team directly so we can assist with any issues or concerns you may have had. Your support matters a lot, thank you for taking the time to rate us.
March 26, 2024
Sam m was amazing working with me to help me get into a car that is awesome :) thank you Sam m for all the help
Written By: trevor s
We appreciate your positive review and are happy to hear about your experience with our team. It's great that you found the car you wanted at Empire Auto Group East. Thanks for choosing us.
March 23, 2024
Written By: Anuradha B
Thank you for the high rating, we appreciate your support at Empire Auto Group East. We're glad to be of assistance.
March 23, 2024
Thank you for Wasim and Sam R. They are so good people and helped us to choose our car
Written By: mertcan s
We're glad our team was able to assist you in your car selection at Empire Auto Group East. Thank you for your positive rating.
March 22, 2024
I visited Empire Auto Group today and they gave me a wonderful car buying experience. My business with them was hassle free, i love the empire family.
Written By: Dora H
It's pleasing to hear about your positive car buying experience at Empire Auto Group East. We pride ourselves on creating a hassle-free environment for our patrons. We appreciate being referred to as a "family", it confirms we are serving right.
March 22, 2024
This is my third car from Empire auto group when no one gave me a chance, Every time I come to service my car I feel like I'm home … Great place to buy and service your Car.
Written By: Rami H
We're pleased to hear you chose Empire Auto Group East for your car purchases and maintenance. Hearing that our service makes you feel at home is rewarding to us. We appreciate being able to meet your automotive needs.
March 21, 2024
Amazing service. I had really bad credit and a hard time trying to get a car for a while came to empire auto and they did everything they could and got me into a car super quick considering my situation highly recommend! Staff are all friendly and greet with a hi and a smile everytike you walk past them.
Written By: Alexa O
We are grateful for your review at Empire Auto Group East. Our team strives to provide supportive service and a smooth car buying process, despite any credit challenges. Welcome to the road ahead!
March 14, 2024
Thank you Mr Sam M,I can always count on , you did amazing job all over the phone and even when you on vacation you get the job done ,I will highly recommend this company to do business if you take to Sam you can’t go wrong ,he go above and beyond to see that the job at task is completed Thank you from the bottom of my heart,I can rest assures even when I am in British Columbia no need to worry
Written By: Marvalee H
We appreciate your kind words. It's great to hear that our team, even when away, was able to assist efficiently. At Empire Auto Group East we strive for this level of service consistently.
March 13, 2024
I had a great experience with this dealership. They made financing my car very easy and stress free. They really took care of my and my families needs and they exceeded my expectations. I highly recommend Empire Auto Group
Written By: kenann b
We're glad to hear your financing process with Empire Auto Group East was stress-free and catered to you and your family's needs. Your kind words are greatly appreciated. We look forward to serving your future auto needs.
