Fusion Auto Sales
37 Mill St W , Tilbury, ON, N0P 2L0
Member since June 29, 2015
37 Mill St W Tilbury ON N0P 2L0Overall Score
Fusion Auto Sales431 Reviews
351Review Ratings Breakdown
Consumer Reviews
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Terrible
August 01, 2018
I've had horrible experience with fusion for a few months brought my vehicle in multiple times that cost me each time when supposedly was supposed to be covered by warranty and now I have only owned this vehicle for under a year and the motor started to make noise I called Tom and Jeremy and they refused to help so I brought it to a shop in town and they wanted to do a diagnosis on it and the motor blew so now I'm stuck with 9000 in expenses out of my pocket!!!!!!!! And no help what so ever for Tom or Jeremy, I would not recommend them or the warranty they sell!!!!
Written By: JOHAN
Johan Let's get the facts straight. You contacted Jeramy and thought that you transmission problems. You kept driving the vehicle, You called me and said that the vehicle was making a noise and I advised you to stop driving it. I gave you the name of a shop in Leamington to look at it. You drove the vehicle to your relatives house.. Last we spoke, 2 weeks ago, you were on your way here to the dealership to talk about how we could work together to figure out a solution. You didn't show up or call and this is the first that we've heard from you. I'd like to remind you that you made the smart decision to purchase extended warranty but put 30,000 kilometers on the vehicle and it unfortunately expired. Otherwise, a lot of the repairs would have been covered. I would still like to work with you and urge you to contact me. I am sorry for the situation that you're in but to blame us for everything is not fair. In closing, I would like the remind you of the 5 star review that you gave us at the time of sale when we helped you out of another tough situation that you found yourself in. GREAT 2nd Experience Reviewer JOHAN. Date Completed August 09, 2017 Rating Description Jeremy and his team did an awesome job with getting us the vehicle we need and explained everything with great detail Please call me. Tom
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July 26, 2018
Written By: Jeff C
Thank you Jeff!
Totally awesome good people friendly service
July 26, 2018
Made my car shopping experience awesome good salesmanship friendly and more than helpful good financing rates awesome in-house warranties made to fit my needs which made my experience that much better special thanks to Tom and Randy
Written By: LORNE
Lorne I hope that your daughter was happy with your selection. It would have been fun to see the look on her face when she first saw the Cadillac. Thank you for trusting us to handle your purchase, finance and warranty needs. Tom
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Tom Mosey
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July 24, 2018
Great prices and great service!
Written By: Anon D
Thank you for the wonderful review! We strive to ensure our customers are happy!
The best.
July 20, 2018
We had the absolute best experience from all involved in purchasing the car. Our needs were listened to and respected. Every question we asked was answered without hesitation and the ones we should of asked was brought to our attention. Everyone was friendly and personable. From seeking a vehicle to test driving it to making a decision to financing it and the crash course of getting familiar with the vehicle went very smoothly. Thank you Tom Sabrina and Randy. It was great meeting you and doing business with you. I have no doubt we will return in the future when and if we need to. Albert Robin and Robyn.
Written By: Albert
THANK YOU, for your kind words, and it was our pleasure in dealing with you Albert, Robin and Robin. With the price of fuel, the Ford Fiesta will give you a bit of cushion with cost. Enjoy the Car.
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Randy was very knowledgeable and handled my purchase with quick efficiency
July 19, 2018
I received immediate attention when I walked onto the lot. I didn't have to go in search of salesman. I felt like an important customer right away.
Written By: Cheryle
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July 17, 2018
Written By: DAVE M
Thank you Dave!
New car purchase
July 13, 2018
We purchased a 2015 Malibu. Staff spent about 4 hours with us and worked with our needs and budget. Sales and business manager covered all the details before we signed the agreement.
Written By: ALLAN
Allan Stopping in Tilbury for fuel worked out well for you and Ruby. Thank you for spending the time with us in order to find you 2 vehicles that did the job for your family. A referral is so important to us and I’m glad that you were happy with your experience. Tom
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Tom Mosey
View ProfileI've now purchased 4 vehicles from Tom and have had no issues whatsoever ,very helpful in my request and situations,pleasing and trustworthy to get advice from ,very knowledgeable in business and would recommend to anyone
July 08, 2018
The fusion dealership is a one of a kind experience when purchasing,or getting maintenance done.The whole group of individuals are very professional and treat you like family. 5 star
Written By: DENIS
Denis I am so happy that you gave me the opportunity to take care of you again. It makes my day when people mention that they have browsed at other dealers but "just didn't get a good feeling". You and Sherry should be set for a while now but I'll still get to say hi when we see you in for service. Thanks again, Tom
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Tom Mosey
View ProfileVery helpful
June 28, 2018
They made the experience seemless and stress free. Sabrina went tge extra mile. All of the staff we came in contact with where friendly.
Written By: FRANK A
Thank you Frank and Dorothy. I'm glad that we could make you happy with your buying experience! Sabrina Mosey
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