Oakville Toyota
2375 Wyecroft Rd , Oakville, ON, L6L6L4
Member since October 07, 2015
2375 Wyecroft Rd Oakville ON L6L6L4Overall Score
Oakville Toyota356 Reviews
338Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Easy and no pressure
September 24, 2020
Dealt with Hany Azab in sales, I went in for an oil change on my 08 Camry and then purchased a low mileage XSE Camry while waiting for the service to be done. Hany was knowledgeable and provided no pressure on the purchase. This is the third Camry we have purchased from this dealership and have been happy with the cars and the service provided.
Written By: Tony
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Oakville Toyota makes you feel great when buying a car!
September 18, 2020
John is knowledgeable, easy to talk to with flare for making the entire experience completely low stress and fun! He should be cloned! Thank You John for your candor and professionalism.
Written By: Denise
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Oakville Toyota makes you feel great when buying a car!
September 18, 2020
John is knowledgeable, easy to talk to with flare for making the entire experience completely low stress and fun! He should be cloned! Thank You John for your candor and professionalism.
Written By: Denise
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Absolutely professional!!
September 02, 2020
I am extremely happy with the way Burt Townsend and Salman dealt with my case. They were very professional, easy to talk to and warm. I felt guided throughout the process and I will recommend them to any one looking to purchase a Toyota in Ontario! Thank you guys!
Written By: Victor
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Hussein
September 01, 2020
I had a chance to work with Hussein when purchasing my new Highlander at Oakville Toyota. He was professional and quite helpful. It has been about a month now and we are very pleased with the car. I would not have a problem recommending Hussein to others looking for a Toyota.
Written By: Robert
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Very pleasant and satisfying experiance
August 29, 2020
Mr Hussein was-very helpful to put a deal together for 2016 Highlander. Highly recommended salesperson to deal with . Have a lots of respect how he goes about his work.Thank you Mr Hussein and Thank you Oakville Toyota !!! Nik D
Written By: Nik
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Corolla from Toyota Oakville
August 21, 2020
My experience with Toyota Oakville was great. Burt listened to my needs and provided possible options. He answered all my questions and concerns. I definitely recommend him and Toyota Oakville
Written By: Tara
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Mazda 3
August 08, 2020
Spencer sold me a Mazda 3. The car was/is excellent. He was very knowledgeable, professional and conscious of the COVID protocols I highly recommend !! AAA+ I would defiantly purchase from Spencer again.
Written By: brad
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Great experience
July 16, 2020
I just bought my first car from Oakville Toyota. Burt listened to what I was looking for and gave me great options to choose from. The whole process was easy and comfortable! Thank you Burt!
Written By: Juliann
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Frustrating run around with zero regard for customer service
July 05, 2020
I have a 7-month old Toyota Highlander and purchased an extended warranty on the car - I love my car, but recently there was a fluke issue with the strut on the tailgate that came off the door and swung out and cracked my taillight. I took this to Oakville Toyota - which is the closest dealer to my house (I bought the car in Brantford, but was choosing to use Oakville for my service needs). Sham, the service manager I was assigned, said they could not understand how the strut came off, but that was fixed, but the taillight breakage was not covered by my extended warranty, even though they understood it was not my fault. He was worried the light would have issues because water could get in - and said, "I spoke to my manager and he would give you a discount on the $550 light." I pushed back and they should cover it and he asked if I wanted them to fight Toyota to get them to honour the warranty. I said yes. He said I had to call back to tell them the next day to tell him what I wanted to do which I said would not change - I wanted it covered under my warranty since it was an issue I did not create, but one caused by a malfunction with the strut. I called back the next day saying that again and he said, you need to call Toyota Canada yourself to make my case. I called Toyota Canada and they explained everything and their response was that it was not up to them -it was a the discretion of the dealer and they would listen to the dealer about covering the light. When I phoned Sham back and told him that, he sounded shocked that that was Toyota Canada said it was at the dealer discretion and said, "Ok - I will call you back." That was 6 days ago and I have heard nothing from him. I spoke with another dealer and they said they couldn't believe that Oakville asked to call Toyota Canada. This is a brand new car with an issue that had nothing to do with me and this Oakville service manager acknowledged it and yet they are trying to get someone to pay for the labour rather than honour the warranty. It is completely short-sighted because now, I will drive further to get my vehicle serviced rather than go to this dealer that has zero regards for customer service.
Written By: Julia
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