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May 23, 2019
I am very happy with the used car that I purchased from Laurentian Chrysler. The staff was very nice and helpful. When I purchased the car I requested that it be detailed before I picked it up. It had already been detailed but was not as clean as I would have like it (found a childs toy in the back seat, some dirt in the trunk, the bottom of the doors had not been cleaned). It took 10 days for the car to be ready as it had some recall notices that had to be completed by Honda (I purchased a 2017 CRV). The day that I picked it up the car had not be re detailed. Although we had a set appt. for 9:15 that morning we had to wait for an employee to return with the plates and to have them installed on the car. We also had to take the car to the car wash as there was a coat of dust all over it. I am sure it was washed when it came in but had been sitting for a while in the back parking lot and lots of dust had settled on it. As I write this, I feel bad because I am perhaps being too picky. But I was disappointed. When we took it our for a test drive, we felt a little tug on the wheel when driving on the highway. I asked that this be looked at but have no confidence that this was done. As the salesperson who sold us the car was not there on the day of pick up we could not follow up on this. Again probably being too picky. We cleaned the car and took it through the car wash and it looks great.
Written By: KELLY L
May 22, 2019
Great service and always a pleasure to deal with Derrick will recommend to friends and family also very likely to return seeing that we had such a good experience.
Written By: KEVIN A
May 22, 2019
This was my very first used purchase and my very first truck. And I was buying from out of town. My overall experience with my salesman was very positive and he was always a phone call away to answer my questions. Every time I text him or called he was always there for me which made buying over the phone a little easier. I did a lot of research and asked a lot of questions and talked to people who owned the same truck and they seem to love it. Considering I made the purchase over the phone and never tesr drove the truck I am very happy so far but I've only had the truck for a week, but I'm hoping I will be as happy about the truck in the future as I am now. Thanks Chase for making my purchase pleasant and positive
Written By: MARK A
May 15, 2019
A job well done...the oil change and the trouble shooting concerning the rough idling. The added value was not expected, free windshield wipers! Amazing! Thank you! This service was never provided by my previous car dealer in town. Well done!
Written By: ARMAND X
Thank you so much Armand! We are glad to hear you enjoyed your free windshield wipers.
May 15, 2019
Bought a used car, sales lady was great very personable and honest. Finance manager and location manager were also very kind and helpful. Would reccomend to anyone.
Written By: REBECCA J
Congratulations on the purchase of your new to you vehicle Rebecca! It's great to note that our team provided you with personable, honest, kind and helpful assistance. We appreciate you provided your recommendation to others.