Laurentian Chrysler
440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4
Member since January 07, 2016
440 Falconbridge Rd, Greater Sudbury ON P3A 4S4Overall Score
Laurentian Chrysler1469 Reviews
737Review Ratings Breakdown
Consumer Reviews
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Brad was awesome to deal with.
January 04, 2017
Sold car bought a Frontier. The 200C was a badass car but wouldn't go in the bush so I bought a truck.
Written By: WILLIS J
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Friendly and courteous service
January 04, 2017
Service is of quality and time is talen to explain repairs, maintenance etc. Friendly and courteous service and always respectful
Written By: DONALD
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Quite satisfied, especially at Christmas time.
January 04, 2017
Tow truck driver was very courteous. Amanda was trying to stay 'cool' even though there was a 'jerk' who didn't want to wait for his turn so....he broke the door on his way out. My ride home and back to Laurentian was very quick and courteous. Our Journey seems to like having an automatic battery charger.
Written By: CARL
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Jeep Cherokee
January 04, 2017
I bought a 2016 Jeep Cherokee with a very limited time frame (24 hours! Haha). Brad was able to meet all my needs. He was very knowledgable, friendly, and honest. Since then, I have returned to the service department and have had more excellent experiences. Thanks again!
Written By: SARA A
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Confused
January 04, 2017
Well, our car was in for 2 weeks before we got it back and it is only 1 1/2 years old. Wondering about this survey: a) yes/no response meant initially I could only answer no as I wasn't 100% happy b) it was so long ago that for a moment I couldn't figure out what it was for. I am concerned that that interpretation of "would not recommend" was applied???? Staff were very polite, had a feeling that because we had coverage for another car that we were not at the top of anyone's list for a long time.
Written By: DONNA F
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Booking appointements
January 04, 2017
Food for thought! No one should ever be transferred to a voice mail when trying to book a service appointement!!
Written By: DANIEL
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Very good customer service, prompt and we got what we asked for !!
January 04, 2017
It was a pleasure to do business with the sales person Richard Paul. He has a good sense of humour, very helpful and would likely do business with him again.
Written By: PAMELA
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Tire needed asap!
January 04, 2017
Had a hole in the sidewall of my tire. I needed a new one & it changed asap. 20 minutes & it was done! Thank you for the excellent service as always. Carla & Andy Day
Written By: ANDY
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Just an average customer service experience
January 03, 2017
The customer service department was most kind and courteous but I found that their explanation of the problem with the back up camera and tail gate handle was less than factual and I tried to correct that information in subsequent emails.
Written By: KEN
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Need some TLC
December 17, 2016
The experience was OK but you need a better and more confortable environment when waiting on service for your vehicle and the service area could be more organized and clean. I'm sorry but I'm comparing you to the other dealerships I used to deal with. I love my Ram 3500. Thanks
Written By: PAUL
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