440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4
Member since January 07, 2016
440 Falconbridge Rd, Greater Sudbury ON P3A 4S41466 Reviews
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September 29, 2016
My mother in law had a bad experience at Laurentian Chrysler. Went in for an oil change. Picked up same day. Next day low oil pressure light came on. Vehicle had to be towed back to dealer. She was told she had to coordinate a tow truck. Vehicle arrived at dealers at 1130am and they were aware she had been on her way out of town at the time of the incident as she is from out of town. Called dealership at 130pm they had still not had the vehicle in. Vehicle was not ready until 500pm. Much confusion with every phone call and with every visit to the service department. Had to stay in town an extra day... no apology from service department. They claim a defective oil filter and place no blame on themselves but we will never know. Buyers beware the amazing customer service ends once you own the vehicle.
Written By: Curtis D
September 22, 2016
Written By: Michelle L
September 21, 2016
Very pleased dealing with Richard, he had everything arranged for my convenience in a "one stop" purchase, since I was driving in from Niagara and drove our vehicle home the same day.
Written By: JEFFERY
September 21, 2016
Better email info would help, manual needs to be more complete and clear, especially regarding electronics. Vehicle handles well with good visibility..
Written By: LAWRENCE
September 21, 2016
The salesmen worked very hard to find us what we wanted and what worked for our budget. Finance manager was quick and very professional! We enjoyed buying our vehicle at Laurentian Chrysler.
Written By: PATRICK A
There are no staff members associated with this review.
September 20, 2016
We definitely gave Chase a challenge in finding us what we really wanted. He definitely listened and found us the perfect vehicle. We couldn't be happier. Thanks to Laurentian Chrysler for everything!
Written By: LAURIE A
September 17, 2016
Second vehicle I purchased from Laurentian Chrysler. This time I worked with Chase and Scott (financing) and Jamie (for our trade in) and all were fantastic. Always answered our questions and made the transition extremely smooth. Will return for our next vehicle. Thank you!
Written By: Laurie M
September 16, 2016
Came here yesterday with a check engine light on, said they fixed it??? They said the problem was someone, not sure who, was driving the jeep with one foot on the gas and one foot on the break at the same time. Not sure who drives that way but we don't . Half way home the light came on again, for sure no one was driving two footed. Called this morning, was told to bring it back in. Dropped it off and since we brought both vehicles did some shopping, came back TWO hours later and the Jeep has not been touched. Did a little complaining, they brought it in. Now the light is for no oil in the car??? If that was the reason, why didn't it show up yesterday. I also have an oil change light that comes on, but it didn't. Now it's the oil cooler? So I give up, what is really wrong here???
Written By: Leigh A