+16137495941 https://d1hgj0yy0rp5w9.cloudfront.net/tmp/2018/07/27/dcc5cca93a42c094ef2a6c2439bdd448/aff0a6a4521232970b2c1cf539ad0a19.jpg

Audi Ottawa

458 Montreal Road , Ottawa, ON, K1K0V3

Member since August 08, 2016

458 Montreal Road Ottawa ON K1K0V3

Overall Score

4.6

Audi Ottawa

484 Reviews

210
Audi Ottawa

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Audi Ottawa Audi Ottawa
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January 15, 2019

Management, Sales, Service, Delivery Personnel are Fantastic. I highly recommend this dealership to anyone in the Market for an Audi.

Written By: Terry C

Audi Ottawa Audi Ottawa
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January 15, 2019

Très bon service

Written By: lise g

Audi Ottawa Audi Ottawa
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January 15, 2019

Written By: Jen P

Audi Ottawa Audi Ottawa

Accommodating and patient staff willing to make sure you get what you want and are happy

January 15, 2019

I worked with Emilie for a number of weeks to find a vehicle that would suit my needs, and after several emails and quotes, she finally found the perfect car for me within my budget. She was very patient and respected my demands throughout the whole process. The rest of the staff was also very friendly and helpful. Thank you!

Written By: Sophie

Audi Ottawa responded on January 16, 2019

Hello Sophie, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Ottawa

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Audi Ottawa Audi Ottawa
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January 10, 2019

3190 Hawthorne Rd unit 2, Ottawa Ontario k1g 5H5 I love this place because I always say youth working come support youth business Bumblebee Motors Limited

Written By: CHALLENGE Y

Audi Ottawa Audi Ottawa
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January 05, 2019

Written By: Majo H

Audi Ottawa responded on January 08, 2019

Hello Majo, Thank you for your 5-star rating! We take pride in providing the best possible customer service and are delighted to see you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Ottawa

Audi Ottawa Audi Ottawa

Professional, knowledgeable and pleasant experience.

December 31, 2018

Lease of car. Great experience. Audi Specialist was knowledgeable and professional and took the time to explain everything. Had a difficult family situation to deal with while leasing and had to leave the dealership suddenly. There was no pressure to stay or rush anything. Much appreciated.

Written By: Rand

Audi Ottawa responded on January 03, 2019

Hello Rand, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Ottawa

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Audi Ottawa Audi Ottawa
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December 30, 2018

My spouse & I received exceptional customer service from Michael and the rest of the Audi team (Maxime, Ian, Phil, & Ksenia). Everyone was extremely competent & knowledgeable and every part of the leasing transaction process was smooth. We were able to find a great Q3 model that we absolutely love. Michael was very accommodating with his schedule, answered all of our questions, and made the whole process very pleasant (for such a big financial decision we were making). When there was a minor problem that arose, Michael was quick to have it resolved right away. Thanks to Michael and the rest of the Audi team for collectively providing such great service.

Written By: John J

Audi Ottawa responded on January 01, 2019

Hello John, Thank you for your review! We strive for customer service excellence and are very happy to hear we exceeded your expectations! We look forward to continuing to provide you with exceptional service. Sincerely, Audi Ottawa

Audi Ottawa Audi Ottawa
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December 27, 2018

Used their body shop once. Did a good job.

Written By: Srini J

Audi Ottawa responded on January 01, 2019

Hello Srini, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us. We look forward to having your continued business. Sincerely, Audi Ottawa

Audi Ottawa Audi Ottawa
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December 21, 2018

Did not have an overall pleasant experience with Ian Thomas. He is personable and respectful but he used unnecessary pressure tactics (claiming the interest rate will increase before the end of the month, which turned out to be a lie because the rate did not increase- rates only change at the beginning of months) and persuaded me to sign a document and deposit $1000 to hold the offered rate and vehicle (which turned out to be a 'final' sale document and deposit, even though he explicitly stated that it was not and he confirmed this in writing on the document). Needless to say, I did not expect this type of sales tactics from a luxury vehicle salesman. In the end, I ended up closing the deal with the sales manager Bjorn- who told me that he would discuss these matters with Ian.

Written By: Lucas B

Audi Ottawa responded on December 28, 2018

Hello Lucas, Thank you for your review. We are very sorry to hear we did not exceed your expectations during the recent purchase of your Audi. We would like to speak with you further on this matter. Please contact our General Manager Nick Rajewski who can be reached at 613-749-5941 or nrajewski@audiottawa.ca Sincerely, Audi Ottawa

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