Audi West Ottawa
269 W Hunt Club Rd , Nepean, ON, K2E 1A6
Member since August 08, 2016
269 W Hunt Club Rd Nepean ON K2E 1A6Overall Score
Audi West Ottawa1084 Reviews
392Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Outstanding
August 07, 2023
Recently, my 2019 A5 Cab spent 5 business days at Audi Ottawa West predominantly to repair problems with the soft top. My experience was OUTSTANDING, including the provision of a loaner, timely updates re diagnostics and progress, and a complimentary car wash. BIG thank you to Jason Griffin, Zachery Brodeur and the technician. As a long time customer, Audi Ottawa West continues to meet all of my expectations. Thank you.
Written By: Catherine
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The Service Team at Audi Mark Motors of Ottawa
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From start to pick up jus if and the staff at Audi service was friendly, informative and accommodating in both adding an item of concern to the service order and in arranging for a cab to transport me to pick up.
January 05, 2023
I had a regular service checkup provided, along with an added exam of the radio media system. The service was fast! I also really liked the communication of the service schedule, progress and call to inform me the work was completed. The experience was made all the better by the provision of a taxi service to the dealership to retrieve my car. Definitely five star service. Thanks Jusuf, Jason and the service team!
Written By: Melissa
Hi Melissa, Thank you very much for taking the time to share your experience with us and for the five star review! We are so pleased you had a wonderful service experience. Should you require any assistance between now and your next service appointment, please do not hesitate to reach out anytime! We look forward to seeing you in the future. Your team at Audi West Ottawa
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Very happy with the service and to have our air conditioning fixed.
August 04, 2022
Zackery Brodeur, our contact service person kept us up to date on the status of the required repairs and the likely timing of the completion of the work. Will definitely use Audi West Ottawa for all future service work.
Written By: John
Hi John, We are thrilled to hear that Zackery and the Service team at Audi West Ottawa ensured your experience with us was a positive one. Thank you for the four-star review and your business. We look forward to seeing you in the future. Sincerely; Your Team at Audi West Ottawa
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The Service Team at Audi Mark Motors of Ottawa
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July 16, 2021
Blair was very courteous, helpful, knowledgeable and understanding of our needs. At pick up, he took his time to explain the vehicle features with patience. We are very happy with our experience at Audi.
Written By: Rosanna
Hi Rosanna, Thank you so much for this review and 5-star rating. We really appreciate you being a client and are thrilled to hear you had such a wonderful experience. We’re here for you anytime and look forward to seeing you in the future. Enjoy your summer and everywhere your Audi takes you! Sincerely; Your Team at Audi West Ottawa
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July 15, 2021
Great experience at Audi West Ottawa throughout the recent purchase of a Q7. Liang’s friendly and pressure sales approach was very much appreciated. I have been the owner of many vehicles having dealt with numerous dealerships over the years and very satisfied with the latest experience so far!!!
Written By: Neil R
July 14, 2021
Very nice people and professional Nick is my sale person! Very professional and acknowledgeable
Written By: Johanne c
Valued
July 14, 2021
Excellent staff and sales department. Always keeping the customer informed of updates and current offers. I would recommend the entire team
Written By: Jeffrey
Hi Jeffrey, Thank you so much for this great 5-star review. We really appreciate your business and helping to share the Audi West Ottawa experience! We look forward to your next visit and if there is anything we can do for you in the future please let us know! Sincerely; Your Team at Audi West Ottawa
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My experience with Audi was excellent.
July 14, 2021
I really appreciate everyone’s professionalism. I also appreciated my appointment being on time and all paperwork and my car were ready on my delivery day. I throughly enjoyed my experience with Audi.
Written By: Alicia
Hi Alicia, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Audi West Ottawa. We look forward to serving you for many years to come! Sincerely; Your Team at Audi West Ottawa
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Easy and fast
July 14, 2021
From being able to drop off my car earlier then the appointment to it being serviced around my busy work schedule I really appreciated the client service I received from Audi west.
Written By: Kim
Hi Kim, Thanks so much for giving us your take on how we are doing. We're glad that clients like you are having a great experience at Audi West Ottawa. If there is anything we can do in the future, please do not hesitate to contact us. We hope you enjoy your summer and we are looking forward to your next visit. Sincerely; Your Team at Audi West Ottawa
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Always friendly and courteous, making you feel important
July 14, 2021
My experience with Audi West is always great. No sales pressure. Always available to answer your questions. Vehicle wanted was a new line up model, had to be ordered off the production line, we kept informed of its build and delivery status,
Written By: Chan
Hi Chan, We are so grateful for your review. Thanks for sharing your 5-star rating with us and the community. We will share this with the team to let them know how we are doing! We hope you have a wonderful summer and look forward to seeing you in the future. Sincerely; Your Team at Audi West Ottawa
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