Audi West Ottawa
269 W Hunt Club Rd , Nepean, ON, K2E 1A6
Member since August 08, 2016
269 W Hunt Club Rd Nepean ON K2E 1A6Overall Score
Audi West Ottawa1086 Reviews
395Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
January 15, 2019
Written By: David R
Hello David, Thank you for your 5-star rating! We take pride in providing the best possible customer service and are delighted to see you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
January 12, 2019
Very nice place. Modern interior and beautiful cars. Staff is friendly and honest. Large windows that look into the shop make it interesting to watch your car being worked on. Parking is easily accessible and many places to shop and eat right across the street. They have a variety of bagels and scones and coffee selections for free. Service was done in a timely manner and the advisors are thorough.
Written By: Francis G
Hello Francis, Thank you for your review. We strive for customer service excellence and are very happy to hear we exceeded your expectations! We look forward to continuing to provide you with exceptional service. Sincerely, Audi Mark Motors of Ottawa
January 12, 2019
Very nice place. Modern interior and beautiful cars. Staff is friendly and honest. Large windows that look into the shop make it interesting to watch your car being worked on. Parking is easily accessible and many places to shop and eat right across the street. They have a variety of bagels and scones and coffee selections for free. Service was done in a timely manner and the advisors are thorough.
Written By: Francis G
Hello Francis, Thank you for your review. We strive for customer service excellence and are very happy to hear we exceeded your expectations! We look forward to continuing to provide you with exceptional service. Sincerely, Audi Mark Motors of Ottawa
January 11, 2019
Had the absolute pleasure of meeting and dealing with Lana today to review options about possibly purchasing an Audi.
Written By: Richard B
Hello Richard, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
Lana Ortiz
January 11, 2019
I perished 2 Audi vehicles from Lana Ortiz over the last two years, one RS3 and just recently an A7. Both times, Lana acted very professionally ans knowledge ans spent as much time with me as necessary. Lana was very helpful in negotiations, not pushy and I felt that she was acting in my best interests. On pickup, I met Kim (sales manager) who was eager to make sure I had a very memorable and pleasurable experience. All in all, I'm very satisfied with my experience with the dealership. .
Written By: Richard
Hello Richard, Thank you for your review. We strive for customer service excellence and are very happy to hear we exceeded your expectations! We look forward to continuing to provide you with exceptional service. Sincerely, Audi Mark Motors of Ottawa
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December 31, 2018
Written By: Tengwen S
Hello Tengwen, Thank you for your rating. We take pride in providing the best possible customer service and we are sorry that we did not exceed your expectations. We would like the opportunity to speak with you regarding your recent visit. Please contact our General Manager Francois Guimont who can be reached at 613-723-1221 or fguimont@markmotorsofottawa.com Sincerely, Audi Mark Motors of Ottawa
December 20, 2018
Written By: Riccardo P
Hello Ricardo, Thank your your 5-star rating! We take pride in providing the best possible customer service and are delighted to see you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
December 20, 2018
The service department takes forever to return your calls. After having my car serviced they don't reset the service due notification so I had to make another appointment to return to have the service due notification light reset. Also had a light bulb replaced which coated 63.99 for a light bulb! Really!
Written By: James D
Hello James, Thank you for your review. We are very sorry to hear we did not exceed your expectations during your recent visit to our Service Department. We would like to speak with you further on this matter. Please contact our General Manager Francois Guimont who can be reached at 613-723-1221 or fguimont@markmotorsofottawa.com Sincerely, Audi Mark Motors of Ottawa
December 19, 2018
Absolutely exceptional service from Deborah and her team! A wonderful experience, many thanks!!
Written By: Kristin H
Hello Kristin, Thank you for your review. We strive for customer service excellence and are very happy to hear we exceeded your expectations! We look forward to continuing to provide you with exceptional service. Sincerely, Audi Mark Motors of Ottawa
Purchase of Q5
December 19, 2018
I was very happy with all aspects of the process to purchase my 2016 CPO Q5. The entire team was very professional.
Written By: Russell
Hello Russell, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
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