Audi West Ottawa
269 W Hunt Club Rd , Nepean, ON, K2E 1A6
Member since August 08, 2016
269 W Hunt Club Rd Nepean ON K2E 1A6Overall Score
Audi West Ottawa1083 Reviews
392Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
June 04, 2018
Not the worst dealership, but definitely not the best. Be prepared to wait 20 minutes in line at service to drop off your car for your appointment as they are very slow. Also their labour fees are insanely and unnecessarily high (as most dealerships are, but when you try and charge $280 for a simple oil change, thats a slight bit excessive). You also drop off your car for a 9:30 a.m. appointment for a simple wheel alignment, 5 hours later you call to see what is taking so long, you get the run around for a good 10 minutes then they tell you they need to figure out what is happening with your car. What is the point of having appointments for simple services if you're waiting 5-6 hours for it to be done?
Written By: Moe A
Hello Moe, Thank you for your review. We are very sorry to hear we did not exceed your expectations during your recent visit to our Service Department. We would like to speak with you further on this matter. Please contact our General Manager Francois Guimont who can be reached at 613-723-1221 or fguimont@markmotorsofottawa.com Sincerely, Audi Mark Motors of Ottawa
May 23, 2018
Written By: Fred C
May 14, 2018
Professionalism at it's best ..New Dealership offering same outstanding Sales and Service #AudiOttawa
Written By: Scott S
May 11, 2018
A very comfortable environment for your Audi services
Written By: Charles L
Hello Charles, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
300 point Check up on m’y use q3 not done dissapoint
May 11, 2018
I got off the garage my wiper blade are finish at to drive from gatineau for 2 wiper when I bough the car I ask to fix a scratch they butch with touch paint plus my brake are full of rust the car sit on the lot all winter your 300 point check mean nothing to me
Written By: Christian
Hello Christian, Thank you for your review. We are very sorry to hear we did not exceed your expectations during the recent purchase of your Audi. We would like to speak with you further on this matter. Please contact our General Manager Francois Guimont who can be reached at 613-723-1221 or fguimont@markmotorsofottawa.com Sincerely, Audi Mark Motors of Ottawa
Related Staff:
May 10, 2018
Mr. David Li is an excellent salesperson, explained lots of details to us and listened to our request very carefully. I fully recommend him to my friends.
Written By: Qing Z
Hello Qing, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
May 10, 2018
Mr. David Li is an excellent salesperson, explained lots of details to us and listened to our request very carefully. I fully recommend him to my friends.
Written By: Qing Z
Hello Qing, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
Buying our new Audi A3 E-Tron at Mark Motors
May 09, 2018
This is the third Audi that I have purchased at Mark Motors. Although I'm sure that all of the salespeople there are excellent, I deal exclusively with the fabulous Richard Cross. Even if I'm just in the neighbourhood I'll drop in to chat with Richard and see what's new. He is a treasure.
Written By: MARGO
Hello Margo, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
Related Staff:
Mark Motors delivers in style.
May 08, 2018
Detailed explanation of car given. Vehicle was meticulously presented. Staff were genuine and delightful, as always. Communication on my vehicle always occurred in a timely fashion.
Written By: Alec
Hello Alec, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
Related Staff:
May 08, 2018
Written By: Hakan T
Hello Hakan, Thank you for your 5 star rating! We take pride in providing the best possible customer service and are delighted to see you had a positive experience with us! We look forward to having your continued business. Sincerely, Audi Mark Motors of Ottawa
