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Oakville Volkswagen

1355 North Service Rd. West , Oakville, ON, L6M2W2

Member since October 11, 2016

1355 North Service Rd. West Oakville ON L6M2W2

Overall Score

4.1

Oakville Volkswagen

836 Reviews

241
Oakville Volkswagen

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

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Winter tires installed

November 07, 2019

The service was completed in a timely fashion It is Always a pleasure with Tom and the team as they provide great customer service

Written By: CARMEN

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Checked for suspension issues

November 07, 2019

Technicians checked the wheel bearings and suspension components and ruled out any issues with the car. It ended up being the tires. They informed me and didn’t charge for the inspection and had me on my way quickly. Excellent service!

Written By: ROBERT

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Sales experience was excellent. Finance experience was the reason for 4 stars.

November 03, 2019

Arnold did his very best to exceed our expectations on the sales side, and he succeeded. However Fiance agent failed to reach us to keep us in the loop regarding financing and next steps. Called Arnold and he fixed it immediately.

Written By: GABY

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Very pleasant

November 03, 2019

The purpose of the visit was to have winter tires put on. Tom was efficient, courteous and informative. I appreciate people not wasting my time and providing good service. I will come back because Tom and the service attendant do the job and respect their clients.

Written By: LIA

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Oakville VW provided great service!

November 02, 2019

Winter tires were installed and summer tires were stored. The work was done on time. Tom Tonks arranged a shuttle pick up for me. Excellent service!

Written By: KIM

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Ricky = Amazing!

November 02, 2019

I just wanted to extend my extreme thanks to Ricky! We just purchased our new VW Jetta GTI Highline and unfortunately we encountered someone who scratched our new baby! Ricky was extremely accommodating and sincere. Thank you so much and coming all the way from Brampton:-) We’ve never had such great service with a dealership before and we are still in Shock. Thank you again!

Written By: ANGELO

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Client connections makes an Impact!

November 02, 2019

I wanted to take the time and express my extreme thanks to the entire staff at VW Oakville! My partner and I came in looking for a Jetta and the Arnold assisted our enquiry. We came into the dealership looking to lease but after a deeper discussion and Arnold being very informative and knowledgeable made us realize that financing was the better choice and who can say no to 0%! Making an impact with your clients go a long way and most importantly having a sense of comfort when dealing with a large transaction. In addition , the hot chocolate machine wasn’t working and I can’t remember her name but she went above and beyond to fix the machine for us! Lastly , Krystal was also someone that was knowledgeable and connected with my partner and I and that’s a hard thing to do. She was also accommodating and understood our needs and wants. Thank you Arnold , Krystal and Miss. Hot chocolate super star! Glad we choose VW and will be long standing clients because of the staff:-)

Written By: ANGELO

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Although very busy, Tom made the time to take care of small details .

November 01, 2019

Always positive experience dealing with VW Oakville. Only suggestion I would make is replacing the two soiled cloth covered armchairs with something wipeable.

Written By: LINDA

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Service at OVW

November 01, 2019

Great service at Oakville VW! Thank you Gorette! Always a pleasure. Everyone is kind and respectful of my time.

Written By: HELEN

Oakville Volkswagen responded on November 01, 2019

Thank you for sharing your feedback with us Helen! We’re delighted to hear you had a great experience with Gorette. We look forward to welcoming you back on your next visit at Oakville Volkswagen. Have a great day!

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Tire swap & storage

October 30, 2019

Gorette's customer service skills were equal to the service provided. I appreciated her suggestion for a wheel alignment, as it was invaluable.

Written By: CAROL

Oakville Volkswagen responded on October 31, 2019

Thank you, Carol, for the five-star rating! We are pleased to see your overall satisfaction during your experience with us. Our team looks forward to welcoming you back on your next visit at Oakville Volkswagen. Have a great day!

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