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Empire Auto Group

282 Springbank Dr , London, ON, N6J1E9

Member since June 24, 2015

282 Springbank Dr London ON N6J1E9

Overall Score

4.7

Empire Auto Group

1496 Reviews

201
Empire Auto Group

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Empire Auto Group Empire Auto Group
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June 06, 2025

Alex and deepak were great, amazing service, and very friendly! Got an amazing vehicle for our growing family.

Written By: Michael H

Empire Auto Group responded on June 07, 2025

We're happy to hear about your experience with our team and the vehicle for your family. Thank you from Empire Auto Group East.

Empire Auto Group Empire Auto Group
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June 05, 2025

I went to a college dealerships and they couldn’t get me what I wanted ! I went to empire auto , Sam M and Kareem absolutely killed it ! I have a 2020 gladiator rubicon for the summer! Thank you empire family

Written By: Justin M

Empire Auto Group responded on June 06, 2025

Thank you for choosing Empire Auto Group East! We're glad our team could assist you. Enjoy your new Gladiator Rubicon.

Empire Auto Group Empire Auto Group
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June 03, 2025

Sunni

Written By: Salah S

Empire Auto Group responded on June 04, 2025

Thank you for your positive review of Empire Auto Group East.

Empire Auto Group Empire Auto Group
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May 28, 2025

The service was both efficient and effective, I highly recommend them 100%. A special shoutout to Wendy, who was incredibly attentive and made sure everything went smoothly throughout the entire car-buying process.🙏🏼👏🏽

Written By: Andy O

Empire Auto Group responded on May 29, 2025

We're glad to hear that our team's dedication made your car-buying journey seamless. Your recommendation is valued, and we hope you continue to enjoy your purchase from Empire Auto Group East.

Empire Auto Group Empire Auto Group
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May 28, 2025

Written By: Kassem M

Empire Auto Group responded on May 29, 2025

Thank you for the great rating. Take care.

Empire Auto Group Empire Auto Group
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May 20, 2025

Sam m and Kareem S were absolutely so perfect! Thanks for getting my dream truck so quickly

Written By: Bree N

Empire Auto Group responded on May 22, 2025

We're happy to hear our team made the process smooth for you. Enjoy your new truck from Empire Auto Group East!

Empire Auto Group Empire Auto Group
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May 16, 2025

This was my second time dealing with Empire Auto. I purchased a motorhome last fall and really had no idea how to maintain it. I brought it to Empire Auto to have it winterized and they did an amazing job. They had some issues with draining all of my pumps so it probably took 3 hours to finish. The bill was around 120.00. I couldn't believe that price, just incredible. I went there again this week to have my furnace and air conditioners looked at, the tech come out, spent an hour with me showing me how to work it and didn't charge me anything. This company is amazing. I will always come back to them.

Written By: jim C

Empire Auto Group responded on May 17, 2025

We're really glad to hear that you're happy with your motorhome service experience at Empire Auto Group East. Our team aims to deliver value and support when it comes to vehicle maintenance, so it's great that you had such a positive visit. Wishing you all the best with your motorhome adventures!

Empire Auto Group Empire Auto Group
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May 16, 2025

I'm giving 4 stars to Ozzy for his service looking for the right car for me...could pick up on the agreed day and time... Unfortunately, the first hot day comes ( 6 weeks later) , messaged and didn't get a answer, so stopped in and there looked into it for free ( I appreciate very much ), but here is where everything stopped. Maintenance desk didn't gave me a quote, even i stopped by and reminded the front desk and messaged my sales person but still 3 weeks later NO answer, nor a repair quote. I know it's a used car and I pay for the repair, but not if I don't get a quote first! Sorry, Maintenance only earns 2 stars.

Written By: Mike S

Empire Auto Group responded on May 17, 2025

Hello Mike, Your feedback is important to us, and it's great to learn that you had a great car-buying experience with our Sales Team. However, I would appreciate the opportunity to speak with you about your interaction with our Service Department regarding the level of customer care and communication that you have encountered for a repair quote. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, amanda@pmol.ca

Empire Auto Group Empire Auto Group
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May 16, 2025

Had a great experience when I recently purchased my 2024 Hyundai Elantra. They had very good customer service. Was ready to pick up when I was told it would be ready.

Written By: Tara-Leigh P

Empire Auto Group responded on May 17, 2025

Thanks for sharing your feedback with us about your Hyundai Elantra purchase. We're pleased our team met your expectations at Empire Auto Group East. Enjoy driving!

Empire Auto Group Empire Auto Group
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May 10, 2025

(Translated by Google) If you are looking for your first car or simply want to change yours, do not hesitate to contact Wendy, she will support you and help you until you get the car you dream of so much, at Empire Autos they are the best! (Original) Si buscas tu primer carro o simplemente quieres cambiar el tuyo no dudes en contactar a Wendy, te apoya y ayuda hasta conseguir el carro que tanto sueñas, en Empire Autos son los mejores!

Written By: jhon j

Empire Auto Group responded on May 11, 2025

Nos alegra que nuestro equipo haya podido ayudarte a encontrar el auto que tanto querías en Empire Auto Group East. Apreciamos tu recomendación y confianza.

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