Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4718 Reviews
3368Review Ratings Breakdown
Consumer Reviews
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March 11, 2020
Written By: Nick P
Thank you for the awesome feedback Nick!
Great car buying experience!
March 10, 2020
Right from the beginning I felt comfortable at Palladino Honda. Alex introduced himself to me and asked what kind of vehicle I was in the market for. I told him a CRV but I wasn't sure if I would like the CVT transmission. Took it out for a test drive by myself and still wasn't sure about, so I decided to think about it. The following day I returned with my wife and took the car out with my wife and Alex asked if he could come along to point out some of the features of the car. After that I was a little more impressed with the car and so was my wife. So we decided to try and make a deal and after some going back and forth with Alex, Rob and then Cody we came up with a price we could all live with so I purchased. I would like to thank all the sales team we dealt with for making our car buying experience great. Mark
Written By: Mark
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March 10, 2020
Two bad experiences with Palladino Honda, and specifically a salesman named Jeff, and I won't be going back. The first one was last fall, we went in to purchase a new CR-V, and the disrespect and deceitful sales tricks used by Jeff left us with a bad feeling - so we went over to Laking Toyota and bought a Rav4 instead. Much happier with that experience. The second time dealing with Honda was a few weeks ago, I purchased a used vehicle and Jeff was the salesman again. The vehicle was fine, but ended up coming with wheels and tires that are different from what he told me it would have, and in trying to resolve the issue, Jeff was rude and disrespectful and would not admit that the wheels and tires I got were not correct. He tried telling me that it's my fault and that there was nothing he can do. Anyway I feel that I got ripped off there and was definitely treated very poorly. Customer service at Laking Toyota is WAY better so I recommend going there instead of Palladino Honda any day.
Written By: Colin G
March 10, 2020
Two bad experiences with Palladino Honda, and specifically a salesman named Jeff, and I won't be going back. The first one was last fall, we went in to purchase a new CR-V, and the disrespect and deceitful sales tricks used by Jeff left us with a bad feeling - so we went over to Laking Toyota and bought a Rav4 instead. Much happier with that experience. The second time dealing with Honda was a few weeks ago, I purchased a used vehicle and Jeff was the salesman again. The vehicle was fine, but ended up coming with wheels and tires that are different from what he told me it would have, and in trying to resolve the issue, Jeff was rude and disrespectful and would not admit that the wheels and tires I got were not correct. He tried telling me that it's my fault and that there was nothing he can do. Anyway I feel that I got ripped off there and was definitely treated very poorly. Customer service at Laking Toyota is WAY better so I recommend going there instead of Palladino Honda any day.
Written By: Colin G
March 06, 2020
My Honda Odyssey recently had a electrical issue that was affecting my alarm system that would seem to correct itself, only to re-occur weeks later. Jody the mechanic was the one who determined the issue, and he took his time with me explaining what steps he took, and I am extremely happy with his expertise. Kara and Dan, Service Advisers, were awesome to work with, including Marilyn, Service Manager who addressed the situation with the customer in mind. Great team!
Written By: Vivian T
Vivian, it's so great to hear that our service team was able to rectify this issue for you and that they were awesome to work with. Thank you for sharing your feedback with us!
March 06, 2020
My Honda Odyssey recently had a electrical issue that was affecting my alarm system that would seem to correct itself, only to re-occur weeks later. Jody the mechanic was the one who determined the issue, and he took his time with me explaining what steps he took, and I am extremely happy with his expertise. Kara and Dan, Service Advisers, were awesome to work with, including Marilyn, Service Manager who addressed the situation with the customer in mind. Great team!
Written By: Vivian T
Vivian, it's so great to hear that our service team was able to rectify this issue for you and that they were awesome to work with. Thank you for sharing your feedback with us!
March 05, 2020
Dealt with Anthony Scola regarding a used car purchase. Great gentleman to deal with and had a great experience.
Written By: NorOnt B
That is wonderful to hear! Congratulations on your new purchase. Thank you for sharing your review.
March 05, 2020
Dealt with Anthony Scola regarding a used car purchase. Great gentleman to deal with and had a great experience.
Written By: NorOnt B
That is wonderful to hear! Congratulations on your new purchase. Thank you for sharing your review.
March 05, 2020
Great service.
Written By: Anna F
Thank you so much Anna!
Minor Service
March 05, 2020
Service: Maintenance Minder A. Always a pleasure dealing with the service department at Palladino. They always explain the type of service being performed.
Written By: CHARLES
Charles, it's so great to hear that it's always a pleasure dealing with the service department. Thank you for sharing your review with us. We look forward to seeing you again.
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