+16045319156

White Rock Dodge Ltd.

7- 3050 King George Blvd , Surrey, BC, V4P 1A2

Member since April 15, 2019

7- 3050 King George Blvd Surrey BC V4P 1A2

Overall Score

4.5

White Rock Dodge Ltd.

27 Reviews

25
White Rock Dodge Ltd.

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

White Rock Dodge Ltd. White Rock Dodge Ltd.
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January 24, 2021

Written By: Marcelo P

White Rock Dodge Ltd. responded on January 25, 2021

Thank Marcelo for the business and kind review

White Rock Dodge Ltd. White Rock Dodge Ltd.
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January 24, 2021

Written By: Emily M

White Rock Dodge Ltd. responded on January 25, 2021

Thank you Emily for the kind review

White Rock Dodge Ltd. White Rock Dodge Ltd.
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January 24, 2021

Cody was amazing in making our experience at White Dodge a memorable one. My husband and I walked in with no expectations and absolutely no desire to buy a car but we ended up walking out with a new 2020 Grand Cherokee. His professionalism as well as his great personality made our experience so comfortable that we felt like we were talking with a friend. Highly recommend seeing Cody at White Rock Dodge!

Written By: Jacqueline A

White Rock Dodge Ltd. responded on January 25, 2021

Thank you Jacqueline for the business and kind review

White Rock Dodge Ltd. White Rock Dodge Ltd.
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January 24, 2021

This has been thr best car buying experience !! Christine Glen has been only but the most amazing help! I am so grateful and Happy !!!

Written By: Rene D

White Rock Dodge Ltd. responded on January 24, 2021

Thank you Rene for your business and kind review

White Rock Dodge Ltd. White Rock Dodge Ltd.
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January 23, 2021

I had a wonderful experience at the White Rock Dodge & Jeep Dealership today !! Christine is an amazing sales lady! She knows exactly how to read her clients, she had all the right questions for me with the answers which made purchasing my 2018 Jeep Wrangler a total blessing today. I am very happy with the knowledge about my vehicle that I was provided and the heart warming care and attention that was given to me during my purchase and visit to this dealership ... All staff were very friendly & welcoming and made my experience awesome !!! Thank you to Christine & Staff šŸŽ‰šŸŽ‰šŸ‘šŸ»šŸ‘šŸ»šŸ˜ Leah Hemstreet

Written By: Leah H

White Rock Dodge Ltd. responded on January 24, 2021

Thank you for the business and kind review

White Rock Dodge Ltd. White Rock Dodge Ltd.
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January 22, 2021

Top to bottom, from sales to finance, from detailers to insurance, these people are top notch. Mike Van Horn just helped me purchase my jeep gladiator and gave me the best experience hands down. If you're looking to purchase any vehicle stop here FIRST! you WILL be impressed.

Written By: Dalton D

White Rock Dodge Ltd. responded on January 22, 2021

Thank you Dalton for the business and kind review. Rich Hamlin GM

White Rock Dodge Ltd. White Rock Dodge Ltd.
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January 20, 2021

Amazing dealership! I recently purchased a Ram 1500 from White Rock Dodge and I couldn't have been happier. Baeli, Milad and Codey did an amazing job and we will happily be back when it's time to replace another vehicle.

Written By: Leanne S

White Rock Dodge Ltd. responded on January 21, 2021

Thank you Leanne for your business and kind review.

White Rock Dodge Ltd. White Rock Dodge Ltd.
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Absolutely the worst customer service I've ever experienced

January 20, 2021

Absolutely the worst customer service I've ever experienced. The sales process was easy, but anyone can sell a car so this doesn't count for much. What matters is how a business treats their customers after sale and White Rock Dodge will not treat you well! I had possession of my vehicle for less than 30 days before there was serious complications leaving me stranded. Now my vehicle has been in the shop for 2 days without an update on exactly what is being done and when I'll be getting my vehicle back, and I'm dealing directly with the Fixed Operations Manager. If this is the type of customer service a disgruntled customer receives at management level, you know it's not going to get any better. Hopefully I get an update soon and White Rock Dodge does what's right.

Written By: Jamie

Related Staff:

White Rock Dodge Ltd. White Rock Dodge Ltd.
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January 20, 2021

Now that I have my vehicle back, it's only right for me to leave an accurate review of my overall experience. Since my initial review, Rich, at White Rock Dodge, took the initiative to get in contact with me and have the necessary repairs completed. I received my vehicle back, at the end of last week, with it thoroughly detailed and in the mechanically sound condition it should have been at time of sale, and for this, I am grateful. However the communication from the Service Department is still poor. I had asked for pictures of the repairs/ parts but this wasn't possible, and the headlights I asked to have left boxed up in my vehicle also never made it there. Nevertheless communication can improve and hopefully this happens. Although White Rock Dodge did what was right in the end, it's something that shouldn't have happened in the first place and acknowledgement of the problem and clear communication from the beginning would have gone a long way. *** Thanks for reaching out Rich. *** Absolutely the worst customer service I've ever experienced. The sales process was easy, but anyone can sell a car so this doesn't count for much. What matters is how a business treats their customers after sale and White Rock Dodge will not treat you well! I had possession of my vehicle for less than 30 days before there was serious complications leaving me stranded. Now my vehicle has been in the shop for 2 days without an update on exactly what is being done and when I'll be getting my vehicle back, and I'm dealing directly with the Fixed Operations Manager. If this is the type of customer service a disgruntled customer receives at management level, you know it's not going to get any better. Hopefully I get an update soon and White Rock Dodge does what's right.

Written By: Jamie T

White Rock Dodge Ltd. responded on January 20, 2021

Evening Jamie. I’m not sure what the hold up is but I will have some answers for you in the AM. We will make things right. Rich Hamlin GM 604-319-7109

White Rock Dodge Ltd. White Rock Dodge Ltd.
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January 20, 2021

great people to deal with, friendly and straight to the point! were very transparent with all the questions we had and accommodated all our families needs...gladly recommend to our friends and family

Written By: GENESHA L

White Rock Dodge Ltd. responded on January 20, 2021

Thank you Genesis for the business and kind review

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