Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1497 Reviews
201Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
January 19, 2022
Great place to buy a vehicle, our rep was Deepak. Empire auto is closed on Sundays but that was the only day that worked for my husband and I. Deepak went out of his way and met us on a Sunday to see and drive the car we wanted. Everyone at this location was very friendly and helpful. My husband and I are very happy with our purchase and recommend anyone to visit this place if looking to buy a car.
Written By: Pakhshan S
Congratulations Pakhshan! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️.
January 14, 2022
Loved dealing with Sam and Tom great people Thanks for the great vehicle
Written By: Robin D
Congratulations Robin! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️.
January 13, 2022
I just bought a 17 Sierra from Depak Krishnaswamy and I can say that I'm very satisfied with my vehicle purchase, he took care of everything and even had someone come pick me up so I didn't have to come back later to pick up my old car, very smooth transaction and would buy here again
Written By: Krishan's D
Congratulations Krishan! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️.
January 12, 2022
I made a recent visit to empire and I have to say I was impressed! Shawn and Sam worked so hard to get me the upgrade I needed! Will definitely be recommending them to everyone I know! Thanks for all your help!
Written By: Chrystal H
Congratulations Chrystal! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️.
Another happy repeat customer
January 12, 2022
This was my 2nd time purchasing a vehicle at Empire Auto with Nick and another fantastic experience. Nick always takes the time to sit with you, discuss your needs/wants in a vehicle, walk you through the financing and get you the vehicle you want. Thank you again for all your help
Written By: Miss R
Related Staff:
January 08, 2022
If I could rate 10 I would. Tom was so helpful and got me what I wanted. Smooth easy process, car was delivered in a week and I couldn’t be more happier. Thanks Tom!!!!
Written By: Justo J
Congratulations Justo! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️
January 08, 2022
Awesome place to get a car. Very friendly staff and got the job done fast. Would recommend everyone to go!
Written By: Amrit S
Congratulations Amrit! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️
January 08, 2022
Thanks for empire auto group for all their help for getting my family amazing truck, financing right on the spot and delivery in less then 24 hours!
Written By: Amrit S
Congratulations Amrit! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️
January 07, 2022
I dealt with deepak he was absolutely amazing and very experienced person, he helped me to buy my first car also he made everything easy for me to understand. Thank you deepak and Empire auto group
Written By: Akash D
Congratulations Akash! glad you are happy with the services we have provided you with. Thank you for leaving such a kind review, and welcome to the Empire Auto Group family ❤️
January 05, 2022
Deepak was great to get us a vehicle for our family and doing as much as he can as a salesman. Maintenance needs to make improvements as our vehicle has some downfalls when we got it. We can only use one side of the stow n go, the a/c does not work when it was hot and still does not work, the wind sheild was cracked.... it took forever to get a part for the vehicle, and still dont have it worked on or fixed and for the distance to do the work now. A rental would be nice, while our car gets fixed. Maintenance hasn't called me back and won't fix the car they sold us. UPDATE! Please fix the car that you sold us! A/c is half fixed, leak in the anti freeze, didn't detail as promised, I asked for the brakes to be fixed, no fixed stow n go, which again you sold me a fixer upper, not a reliable vehicle for my family, and have requested a trade for this van, with no answer and a van with no issues. I noticed I'm not the only one upset
Written By: Cooky M
Miss Montoya all the issues you have mentioned have all been addressed, we have fixed your A/C as promised which we spent over $800 doing so we also gave you a loaner for one week as you mentioned you needed to drive your kids to school in the mornings out of our own good will we gave you a loaner so it would be more coinvent for you, we also fixed your sway bar link free of cost as well because are mechanics noticed the issue. I am also aware of our service team booking you in for an appointment for your brakes on April 30th as we have addressed the A/C issue, the new issues that you are mentioning is new to us. Service will be following up with you in regards to the new issues you are having as we will be more then happy to resolve any issues you. Please don't hesitate to call service at 519-659-0888 in regards to helping you resolve any mechanical issues. :)
