Henley Honda
308 Lake Street , St. Catharines, ON, L2N 4H5
Member since April 05, 2019
308 Lake Street St. Catharines ON L2N 4H5Overall Score
Henley Honda160 Reviews
26Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
August 16, 2017
Just signed for my first car the other day. Brilliant staff, great service. Special thanks to Erin, Sean and Sandra. If you want a car, go find them.
Written By: Jack H
August 15, 2017
Written By: Darlene B
August 15, 2017
Written By: Darlene B
August 15, 2017
Written By: Hello C
August 15, 2017
Written By: Hello C
August 14, 2017
This place is a joke! If I could give them a negative star value if I would. Scheduled a service appointment for a faulty airbag (Recall letter sent by Honda). When I arrived for my appointment they had no record of the service on file and no parts! Kept asking if I was Steven as if my name would magically change and they would find my appointment! Asked me if I would like to book another appointment, NOPE, had one booked already, had to take a day off work to be there, "I'm Sorry" doesn't get my pay back! Questioning if these bunch of mediocre employees would know where to put the key in to start the car.....save yourself some time and aggravation, GO ELSEWHERE!!!!!!! I wonder if the staff get tired of creating new google accounts and writing positive reviews to offset the horrible experiences detailed by real customers.
Written By: Adam
Hi Adam, We are very concerned with your experience, we really want to talk to you. Can you contact our Service Manager, Shamil, as soon as is convenient? You can reach the dealership at 905-934-3379, he is waiting to hear from you. Thank you for reaching out, we are eager to make it right.
August 14, 2017
This place is a joke! If I could give them a negative star value if I would. Scheduled a service appointment for a faulty airbag (Recall letter sent by Honda). When I arrived for my appointment they had no record of the service on file and no parts! Kept asking if I was Steven as if my name would magically change and they would find my appointment! Asked me if I would like to book another appointment, NOPE, had one booked already, had to take a day off work to be there, "I'm Sorry" doesn't get my pay back! Questioning if these bunch of mediocre employees would know where to put the key in to start the car.....save yourself some time and aggravation, GO ELSEWHERE!!!!!!! I wonder if the staff get tired of creating new google accounts and writing positive reviews to offset the horrible experiences detailed by real customers.
Written By: Adam
Hi Adam, We are very concerned with your experience, we really want to talk to you. Can you contact our Service Manager, Shamil, as soon as is convenient? You can reach the dealership at 905-934-3379, he is waiting to hear from you. Thank you for reaching out, we are eager to make it right.
August 08, 2017
Brian and Sean were awesome! I couldn't have been in better hands than these two guys at Henley Honda. Very friendly service and made me laugh many times... I love my new 2018 Honda Odyssey Touring... excellent drive and handling with tons of features. Thanks Guys!
Written By: Einthusan V
August 08, 2017
Brian and Sean were awesome! I couldn't have been in better hands than these two guys at Henley Honda. Very friendly service and made me laugh many times... I love my new 2018 Honda Odyssey Touring... excellent drive and handling with tons of features. Thanks Guys!
Written By: Einthusan V
August 08, 2017
I recently purchased a used 2016 Honda Civic EX-T from Henley Honda in St. Catharines. I am beyond pleased with the entire team involved. Art, Joe and Martha for all friendly, easy to approach and very informative. The transition from my old Civic to my new one was an absolute pleasure. My sincerest thank you to the whole team there :)
Written By: Torpedo P
