Oxford Dodge Chrysler (1992) Ltd.
1249 Hyde Park Rd. , London, ON, N6H 5K6
Member since March 20, 2014
1249 Hyde Park Rd. London ON N6H 5K6Overall Score
Oxford Dodge Chrysler (1992) Ltd.2596 Reviews
2490Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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repair completed in a timely basis
January 17, 2018
front brakes replaced - Lori called me to confirm the work & price; problem was resolved & work completed same day
Written By: MARY
Thanks Mary for the awesome review! We're glad that Lori could help you out with replacing your front brakes within the same day. We look forward to seeing you again at our new dealership. Sincerely, Oxford Dodge Client Services
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View ProfileMy experience was pleasant, detailed and everyone delivered great customer service. Thanks!
January 16, 2018
I was in to view vehicles and purchase. I was pleased with the detail given and all my questions were answered. I am pleased with my purchase.
Written By: REBECCA
Thanks for the amazing review Rebecca! I'm glad that we could answer all your questions in detail, we hope you enjoy your new car! We look forward to seeing you at our new location on Hyde Park!
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Great service
January 16, 2018
I found the staff extremely helpful and answered all of my questions efficiently . My vehicle was done ahead of schedule as I was waiting and am very happy about that . Waiting is the only way I could bring my vehicle in, so that is great to have that option . .
Written By: LILLIAN
Thanks Lillian for the awesome review! We're happy that you were able to enjoy our waiting option. We look forward to seeing you again in the future at our new dealership. Sincerely, Oxford Dodge Client Services
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January 15, 2018
Written By: Erin W
January 13, 2018
First off I would like to say I have gone to your service center for years, however today's experience was not favorable. I went in today due to the drivers windshield wiper not working. Explained the issue, and the windshield wiper was replaced. I pay, sign the papers that its fixed go to the car - firs the keys are not int he car so i have to go back in. Then I test it out and still doesn't work. Go back in and no one is able to help me, everyone seems to be in a hurry to leave the place rather than help. I am told that I need to book a service appointment was the end result. Needless to say I leave with the same issue I came into and nothing was done to help. I paid for a new windshield wiper, however its of no use still. I will try and get in next week, but with the weather you think customer service would be a little more up to par to make sure someone was safe before leaving their center and the problem was fixed. I many need to go somewhere else instead.
Written By: Richard R
January 09, 2018
Had my Jeep in for a rear window defroster and washer repair as well as rear brakes. Was thrilled with the service, shuttle drivers and how well the team took care of me. Thanks so much to Lori for her exemplary service and a quick turnaround time .
Written By: Rebecca C
January 06, 2018
Seamless service. I couldn’t recommend them more. Perfect from the first stop in until I picked up my truck
Written By: Gordon H
Efficient.
January 04, 2018
The crew was efficient, courteous and professional. I was in and out in 20 minutes with a wash. One thing to improve on was the wash. Still had snow on my car.
Written By: Jamie
Thanks for the review Jamie! Sorry to hear you had snow still on your car after the was. We were experiencing some issues with our automated car wash over the past couple of days and were manually washing the cars. Please feel free to bring your vehicle by anytime and we will be happy to run it through the wash again or check out our new location at 1249 Hyde Park Rd in mid to end January. We look forward to seeing you soon. Regards, Oxford Dodge Client Services
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View ProfileLong drive but worth it for the service i receive
January 03, 2018
Engine light came on. They fit me in that day to diagnose the problem. When they were not able to repair it they gave me a great loaner vehicle
Written By: BRADLEY
Thanks for the amazing review Bradley! I'm glad we could fit you in on the same day that you called in! We look forward to seeing you at our new dealership!
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View ProfileWent in for Oil Change, Left with Totaled Engine
January 02, 2018
I went in for my first free oil change, after purchasing my new 2017 Dodge Challenger. Upon departing my parents' after the holidays, my engine was totaled due to negligence on the part of the mechanic doing the oil change.
Written By: COREY
Thank you for taking time to review us Corey. We are truly sorry to hear you have had such a disappointing experience and after speaking with our management team I can assure you we will do everything in our power to make this right. We are working on your vehicle as we speak. Should you have any questions please contact Lori Dale directly at 519 473 1215 ext 233. Sincerely, Oxford Dodge Client Services
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