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Jackson's Toyota

181 Mapleview Dr W , Barrie , ON, L4N9E8

Member since February 18, 2014

181 Mapleview Dr W Barrie ON L4N9E8

Overall Score

4.4

Jackson's Toyota

3987 Reviews

1885
Jackson's Toyota

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Jackson's Toyota Jackson's Toyota

Courteous and efficient

November 11, 2021

I was very pleased that the service team, lead by Cameron, coordinated installation of my winter tires with the routine maintenance required on my vehicle. Very efficient. Thank you.

Written By: LESLIE

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Jackson's Toyota Jackson's Toyota
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November 11, 2021

It’s sad that the only thing that keeps this place going is the reputation of the vehicles. I guess that’s why they don’t value their customers. They tell you to give them top reviews yet they don’t preform that way. First time ever did a dealership sell me a dirty new vehicle. Then when you complain about it in your satisfaction survey they call to rectify it by offering gift cards for a detail of free service by the new car manager. Apparently they don’t have my address on file as the cards never arrived. This speaks volumes about credibility. Makes me wonder what else they lie about. After talking with many others who have bought from here they seem to run a shady operation Buyer beware.

Written By: Sean B

Jackson's Toyota Jackson's Toyota
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November 10, 2021

My experience has been negative with this place 1. Ruined my plate number. Replaced it with their own protector after they attempted to straighten my plate. I loved my old one where it doesn’t say: Jackson’s Toyota. 2. Complimentary car wash? Other locations have provided it without asking ie yorkdale & vaughan. I have to ask it here & still not done. One employee said: oh because we are busy. Not an excuse for a business. 3. Tire change. 2h and i called because estimated time of completion is 1 hr. I called & no one to speak to as the place is closed. They later called me to say it’s ready. This place needs A LOT of improvement.

Written By: E D

Jackson's Toyota Jackson's Toyota

It was recall appointment, didn’t have to be concerned about it.

November 10, 2021

Not much to say, as always the agent I dealt with kept me informed, my vehicle was ready much earlier than expected. Everything was fine.

Written By: VICTOR

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Jackson's Toyota Jackson's Toyota

Battery change

November 10, 2021

Started having trouble starting my car went to the shop and had a battery test. The guy was honest on which battery to get.

Written By: VINCENZO

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Jackson's Toyota Jackson's Toyota

Service

November 10, 2021

Very friendly staff and communicated to me what needed to be done and costs. Every staff member was very nice and seem very happy with their job. A1 for customer care!!!!

Written By: SHELLEY

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Jackson's Toyota Jackson's Toyota
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November 09, 2021

Amazingly competent and confidence-inspiring. My Toyota is in good hands at Jackson's and they do excellent work. I recommend them highly and without reservations.

Written By: Robert B

Jackson's Toyota responded on November 11, 2021

Hi Robert, Thank you for the review. Have a great day!

Jackson's Toyota Jackson's Toyota

Easy experience!

November 09, 2021

Checking in and getting my car serviced we’re both easy and pleasant!. Very convenient and staff was very friendly and knowledgeable.

Written By: LINDA

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Jackson's Toyota Jackson's Toyota

Great service but long wait time

November 09, 2021

Your team has good service the only complaint is that the wait time was long understandable that you are busy so overall we were pleased

Written By: STEVEN

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Jackson's Toyota Jackson's Toyota

Very Accommodating and helpful.

November 09, 2021

Andrew was very polite and a pleasure to deal with while purchasing my new vehicle. He answered all of my questions and concerns and was able to give me the best deal that was available to me! Andrew is a stellar salesman!

Written By: ROBERT

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