Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota3991 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
October 29, 2021
Written By: Brenda Q
Hi Brenda, Thank you for the rating. Have a great day!
October 28, 2021
We got our 2021 Sienna Hybrid from Jackson's Toyota and traded our old vehicle. Matt Houtby, the sales manager, helped us choose which vehicle fits our family and our travel needs. Matt gave us a good deal with our trade. Andrew Black followed through with the order; he kept us informed until the delivery date. Melissa Pelletier, from the finance, was very straight to the point and very easy to talk to. She even entertained my children with her toys in her office.
Written By: mitch R
Hi Mitch, Thank you for the review. Congratulations on the new Sienna!
Disrespectful Behaviour
October 27, 2021
Our appointment was scheduled for 1:15 and the advisor didn't show up. We showed them that this appointment is scheduled by Toyota Canada and we were told ( by the advisor) that they are spammers and Toyota Canada was just calling you for marketing purposes. Upon insisting they check in the system and confirmed that appointment is indeed scheduled with Mr. Lee. However Mr. lee didn't come. He eventually came after 20 minutes and was aggressive in behaviors that there are no cars available. Upon asking why was late given that we have an appointment for 1:15, he went and brought his Manager Mr. Matt. Mr. Matt was more aggressive and start telling me that I am defensive and started arguing with me and my wife. He started cutting us off, he behavior was extremely disrespectful, unprofessional and unethical. This is not a kind of behavior I was expecting. They didn't honor our time and on top of that he was in a mood to fight but we decide to leave.
Written By: HINA
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View ProfileExtremely efficient and safe with friendly, professional staff.
October 27, 2021
First new vehicle service plus installation of new winter tires. The process was clear and felt comprehensive and safe and staff were knowledgeable and helpful.
Written By: MARY
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View ProfileGreat communication and explanation of needed repair work, Thanks
October 27, 2021
Derrick did a great job communicating and explaining what work our Highlander required. Appreciated the rental to keep our family on time to various events while our main vehicle was in the shop over the weekend. Thanks
Written By: JOHN
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View ProfileService was quick and thorough, done in a professional manner
October 27, 2021
Great service and done in a timely manner. They fix what was broken and offers suggestions and no pressure. I’ll be back
Written By: LORETTA
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October 27, 2021
Written By: Wendy W
Hi Wendy, Thank you for the rating. Have a great day!
WANT A NEW OR OLDER TOYOTO SEE OR GO TO JACKSON TOYOTA IN BARRIE ONT CANADA
October 27, 2021
SINCE MOVING TO BARRIE 4 YEARS AGO AND SELLING MY OLDER TOYOTA AND KEEPING MY OTHER SMALLER TOYOTA RAVE 4 HAVE KEPT ,THANKS TO JACKSON TOYOTA IN SAFE,MECH,CLEAN SHAPE AND HAVE NO ISSUES TO WORRY ABOUT. GREAT TEAM ALL AROUND THANK YOU JACKSON .JOHN SADOWSKI.
Written By: JOHN
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View ProfileIt was a long wait for expensive service re/re
October 27, 2021
Derrick did everything possible to ensure Rav would be finished. Seeing as I complied with every item of repair/replacement , I was not prepared for a large bill. You should have some customer appreciation to long time customers, offer free detail, offer Senior Discount!! The work environment seems chaotic, perhaps from over booking , sad for the visible team .
Written By: CARLEY
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View ProfileSeasonal tire change over +type 2 service.
October 27, 2021
Easy to book the appointment and the service was done on time and as promised. Appreciated the call from the technician to give an estimate for the completion of work and his call back when the work was done..
Written By: GEOFFREY
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