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Jackson's Toyota

181 Mapleview Dr W , Barrie , ON, L4N9E8

Member since February 18, 2014

181 Mapleview Dr W Barrie ON L4N9E8

Overall Score

4.4

Jackson's Toyota

3991 Reviews

1885
Jackson's Toyota

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Jackson's Toyota Jackson's Toyota

Starting issue

October 21, 2021

Service department checked car, no problem was found. Always had exceptional service with Jackson Toyota. I was a little Leary as I felt something caused low battery. All items checked and found okay. No problems since. Thank you

Written By: THOMAS

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Jackson's Toyota Jackson's Toyota

Sienna purchase

October 21, 2021

We just traded in our 2018 Sienna for the new hybrid version. Bill was our sales guy. He was great and had me in and out of there in no time. Look forward to getting the van. Thanks

Written By: MICHAEL

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Jackson's Toyota Jackson's Toyota
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October 21, 2021

Written By: Keith R

Jackson's Toyota responded on November 11, 2021

Hi Keith, Thank you for the rating. Have a great day!

Jackson's Toyota Jackson's Toyota

excellent

October 20, 2021

everything was excellent, service, follow up, parts, always had answer to my questions. Also had my call return, and really dedicated personel,

Written By: PATRICK

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Jackson's Toyota Jackson's Toyota

Efficient and professional

October 19, 2021

Work was completed as described on time and as quoted. Service representative kept me informed when the work was completed and how to complete touchless payment options.

Written By: JOHN

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Jackson's Toyota Jackson's Toyota
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October 18, 2021

We had an issue with a repair done elsewhere so I contacted Will Mercer who arranged a fix. Lori Cadeau set up an appointment soon after and upon completion, Cameron Lynch explained what the problem was. It was a pleasure dealing with these 3 professionals at Jacksons Toyota and I highly recommend this dealership. Glenn and Judith Rogers

Written By: Glenn R

Jackson's Toyota responded on November 11, 2021

Hi Glenn, Thank you for the review. Stay Safe!

Jackson's Toyota Jackson's Toyota
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October 18, 2021

Written By: Jocy C

Jackson's Toyota responded on November 11, 2021

Hi Jocy, Thank you for the rating. Have a great day!

Jackson's Toyota Jackson's Toyota
User Photo

October 17, 2021

Terrible customer service. If you're looking to have them spam email you multiple times don't use them as a dealership. I was repeatedly sent emails over and over again regarding a service that I had never booked.

Written By: Murray f

Jackson's Toyota Jackson's Toyota

Unacceptable shuttle service

October 17, 2021

I assume the work was done properly. An airbag recall issue and an oil change. The problem was with the uber shuttle service. Felix, the driver who took me home, knew Barrie, and was absolutely professional. The initial arrangement to pick me up was mismanaged by the service rep. Waited over half an hour and several attempts to reach him. An uber was eventually dispatched. I was on my front step waiting and he never arrived. He recorded me as a no show! A third attempt drove right past me on the entrance of my building. His gps did not tell him he had arrived. The building number is in 18 inch black numbers! Very clear! The young man who finally picked me up drove as if he were unfamiliar with Barrie. You really need your own shuttle people back! This service was completely unacceptable.

Written By: MARGARET

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Jackson's Toyota Jackson's Toyota

Friendly and efficient emergency repair for a ruptured brake line Back on the road and safe in no time. as always.

October 16, 2021

My Toyota 4 runner is 11 years old and thanks to Jackson's excellent professional service has been in top shape all that time. I book ahead when I can but in any emergency situation ( alternator, brakes, etc. ) they accommodate me immediately and get my vehicle repaired and the road on the road very quickly. Never let me down yet. Thanks to all the staff esp the service department

Written By: LYNN

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