Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota3991 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
October 14, 2021
Written By: MCSQUARED R
Hi there, Thank you for the rating. Have a great day!
Very friendly and very thorough.
October 12, 2021
I couldn't have been happier with the respect and friendliness of our sales rep Bill and finance rep Melissa. Buying from Jackson's was a very relaxed experience. Very thorough with all the details. Much appreciated.
Written By: JENNIFER
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October 12, 2021
Brent, your lack of communication to address my car issues is so disappointing. You don’t even deserve the one star I had to chose to be able to post this. Having to deal with break issues after only driving 8k and to be told metal on metal for the lack of breaks /no pads….facing $800 of unnecessary repairs because of your dishonesty.
Written By: Tima A
October 12, 2021
Written By: Jordan
Hi Jordan, Thank you for the rating.
Poor service and questionable quality
October 10, 2021
We had called three time due to an alert message on our 4Runner and each time were told to wait and see if it went away. This last time the car wouldn’t stay in gear causing some dangerous driving situations. When we took it down to be fixed, we spoke to the service manager and explained the issue and said that we wanted it properly fixed! We also had snow tires to put on. Fifteen minutes or so after leaving the vehicle there we received a call from the service tech telling us when he moved the vehicle to put the tires on he noticed the engine light and drive, start, control message on the console. Apparently no one told him that this was the reason the vehicle was in the shop!!! After a heated exchange we were told that they would call us at end of day. They found the problem and we picked up the car the next day. Half way home ( which is an hour and half drive), a message came on that there was low tire pressure and to return to the dealer. We listened to the message through the car’s computer. Upon calling back to the dealer we were told that our vehicle didn’t have a tire pressure sensor???? Then how did we get this message? It has been a very frustrating week of arguing. This is our second 4 Runner and it is a 2020 yet it has had the brakes rusted and corroded and replaced already and this problem (drive, start, control malfunction) was due to a rusted and corroded part under the gear shift???? I question the quality of metal being used. This has not been the same experience as our first vehicle that had no such issues.
Written By: TAMMY
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New battery installed due to not starting like in Nov 2020
October 10, 2021
Toyota road assistance responded in less than 45 mins & flatbed taken to Jacksons Tuesday 5:00pm. Elie called Wed a.m. to confirm our issue. He understood I needed the vehicle back Wed and I was text before 11am the car was ready.. battery replaced under warranty. Thank you for the Uber, everything was streamline
Written By: RICHARD
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October 09, 2021
My brand new Highlander Platinum developed an elusive fault in the driver’s window buttons. I narrowed down to when I washed the car, took it into Jackson’s and they to had a heck of a time trying to find where the water was infiltrating, they found the issue and are now waiting for parts, but I have my car and that’s what counts. The service staff are absolutely super, friendly and very accommodating.. Derrick thank you very much.
Written By: Marc V
Hi Marc, Thank you for the review. Have a great day!
Service manager is an all star
October 09, 2021
Vehicle safety for lease buyout and was very time sensitive. Alex went above and beyond to meet and exceed my expectations
Written By: MICHAEL
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October 08, 2021
Written By: J L
Hi JL, Thank you for the rating.
Knowledgeable and friendly staff
October 08, 2021
We have 2nd car from Jackson’s Toyota. It was great experience. Thanks to all staff members and special thanks to sales person Ramit for his excellent service.
Written By: 2641260 O
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