Roy Nichols Motors Ltd
2728 Courtice Rd , Courtice, ON, L1E2M7
Member since March 07, 2014
2728 Courtice Rd Courtice ON L1E2M7Overall Score
Roy Nichols Motors Ltd1413 Reviews
241Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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Repair of heater.
February 05, 2017
Was given an appointment very quickly.Repair was done in record time.Very pleased with the service I receive and the service department is very courteous.So glad I deal with them.
Written By: Michael
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February 02, 2017
I will often get a lot of unnecessary service requested after I bring in my car for an oil change. I refuse and bring it to another dealership, who usually tell me that things are fine. As an example, 2 years ago they told me that my tires were dangerously low on tread. I brought it to another, trusted, dealer who told me they had 4mm, and didn't need replacing (but did need rotation). After rotation, I drove on those tires for another 1.5 years with dealer approval. This dealership also did not mention the tires again, though they did find other things wrong with the car. I'm sure they are just drumming up business by exaggerating the time-sensitivity of various problems, but I just want a quick oil change without feeling I have to get away from a pushy salesman every few months.
Written By: Randy F
February 02, 2017
I will often get a lot of unnecessary service requested after I bring in my car for an oil change. I refuse and bring it to another dealership, who usually tell me that things are fine. As an example, 2 years ago they told me that my tires were dangerously low on tread. I brought it to another, trusted, dealer who told me they had 4mm, and didn't need replacing (but did need rotation). After rotation, I drove on those tires for another 1.5 years with dealer approval. This dealership also did not mention the tires again, though they did find other things wrong with the car. I'm sure they are just drumming up business by exaggerating the time-sensitivity of various problems, but I just want a quick oil change without feeling I have to get away from a pushy salesman every few months.
Written By: Randy F
January 31, 2017
The service is not great when you are trying to book appointments. I have called and left 3 voicemails and no one ever calls you back, I've left my number with someone who said they would get someone to call me back and never did. Worst customer service ever. Have had nothing but problems when I bought a brand new car and it's still have issues and no one can seem to fix it. Don't waste your time or money a Chevy!
Written By: Hailie M
Call Melissa in service
Quick and efficient.
January 24, 2017
Everyone was friendly and polite. Car was taken in right away and returned at the arranged time. Was very pleased with all aspects of the service. Will return for future service.
Written By: Linda
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View ProfileRecalls,Oil Change, Tire Rotation and Alignment
January 23, 2017
Everything done to my satisfaction and I was very happy with the service and staff. Will certainly bring back my truck when further service is required.
Written By: Barry
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January 23, 2017
Have been a customer of Roy Nichols for almost 20 years; four cars later I have always found service staff attentive, and thorough, polite and friendly. Repairs are always explained and only completed when confirmed with me. A satisfied, repeat customer
Written By: Nicola
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View ProfileDisappointing and frustrating.
January 23, 2017
I met with & spoke to Jeff Penney about my concerns that day. I also completed and submitted my evaluation.
Written By: Sandra
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View ProfileTrustworthy/ROY NICHOLS
January 23, 2017
All my needs were looked after the waiting room and washrooms are always very clean. The counter clerks are very efficient and they know exactly what they are doing, peace of mind. It's the only garage I will take my care for repairs. Peter
Written By: Peter
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January 18, 2017
Written By: Marian T
