Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota4055 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
excellent
October 20, 2021
everything was excellent, service, follow up, parts, always had answer to my questions. Also had my call return, and really dedicated personel,
Written By: PATRICK
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October 19, 2021
Work was completed as described on time and as quoted. Service representative kept me informed when the work was completed and how to complete touchless payment options.
Written By: JOHN
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October 18, 2021
We had an issue with a repair done elsewhere so I contacted Will Mercer who arranged a fix. Lori Cadeau set up an appointment soon after and upon completion, Cameron Lynch explained what the problem was. It was a pleasure dealing with these 3 professionals at Jacksons Toyota and I highly recommend this dealership. Glenn and Judith Rogers
Written By: Glenn R
Hi Glenn, Thank you for the review. Stay Safe!
October 18, 2021
Written By: Jocy C
Hi Jocy, Thank you for the rating. Have a great day!
October 17, 2021
Terrible customer service. If you're looking to have them spam email you multiple times don't use them as a dealership. I was repeatedly sent emails over and over again regarding a service that I had never booked.
Written By: Murray f
Unacceptable shuttle service
October 17, 2021
I assume the work was done properly. An airbag recall issue and an oil change. The problem was with the uber shuttle service. Felix, the driver who took me home, knew Barrie, and was absolutely professional. The initial arrangement to pick me up was mismanaged by the service rep. Waited over half an hour and several attempts to reach him. An uber was eventually dispatched. I was on my front step waiting and he never arrived. He recorded me as a no show! A third attempt drove right past me on the entrance of my building. His gps did not tell him he had arrived. The building number is in 18 inch black numbers! Very clear! The young man who finally picked me up drove as if he were unfamiliar with Barrie. You really need your own shuttle people back! This service was completely unacceptable.
Written By: MARGARET
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Friendly and efficient emergency repair for a ruptured brake line Back on the road and safe in no time. as always.
October 16, 2021
My Toyota 4 runner is 11 years old and thanks to Jackson's excellent professional service has been in top shape all that time. I book ahead when I can but in any emergency situation ( alternator, brakes, etc. ) they accommodate me immediately and get my vehicle repaired and the road on the road very quickly. Never let me down yet. Thanks to all the staff esp the service department
Written By: LYNN
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October 14, 2021
Written By: MCSQUARED R
Hi there, Thank you for the rating. Have a great day!
Very friendly and very thorough.
October 12, 2021
I couldn't have been happier with the respect and friendliness of our sales rep Bill and finance rep Melissa. Buying from Jackson's was a very relaxed experience. Very thorough with all the details. Much appreciated.
Written By: JENNIFER
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October 12, 2021
Brent, your lack of communication to address my car issues is so disappointing. You don’t even deserve the one star I had to chose to be able to post this. Having to deal with break issues after only driving 8k and to be told metal on metal for the lack of breaks /no pads….facing $800 of unnecessary repairs because of your dishonesty.
Written By: Tima A
