Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4722 Reviews
3368Review Ratings Breakdown
Consumer Reviews
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most of repairs done but still waiting for parts to complete rquired work
June 26, 2019
Timing belt/chain repaired (82K is low mileage for this repair to be needed) in a timely manner. Still waiting for A/C condenser to come in. Service rep was great. However , the amount of repairs that we have had done for the mileage is disturbing. Had we not had a warranty I would be supremely upset.
Written By: MONICA
We will let you know as soon as the part comes in Monica!
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June 26, 2019
Written By: Rob V
Thanks for the excellent review Rob!
June 26, 2019
Written By: Rob V
Thanks for the excellent review Rob!
June 26, 2019
Written By: Alan S
Alan, we appreciate the great feedback!
June 26, 2019
Written By: Alan S
Alan, we appreciate the great feedback!
pleasant, friendly and no pressure experience
June 26, 2019
we bought a new vehicle. new to the honda family. really impressed with the product. staff was knowledgeable, young, and all provided a pleasant experience.
Written By: ROBERT
Welcome to the Palladino Honda family Robert! Its great to hear our team provided you with a pleasant experience.
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Recall
June 26, 2019
I got a recall regarding my fuel pump needed to be replaced! I phoned for an appointment and had no trouble to set a date and time that was good for me since I had a 1 1/2 hour drive each way! Very satisfied with the work.
Written By: MONIQUE
That is awesome to hear Monique! Thank you for making the trip to see us.
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June 26, 2019
I wish I could write a good review but the last couple times I came to get my Acura serviced, I was very disappointed. I came in twice to see what was making a clunking sound in my car because I was concerned driving it and every time they told me it was just my wheels needing balancing. I went for a second opinion down south and it turned out the car had way bigger issues and it was getting dangerous to drive. Thank goodness I got a second opinion! A couple weeks ago, I went in to do a simple check of a slow leak in my tire before a big road trip, and they couldn't find my key to get my rims off. They also provided me with no other options. The moment I picked up my car again, it took me a grand total of 3 seconds to find that special key. Pretty shocking since I barely knew what I was looking for. I took my business elsewhere and that other business even told me other options they could've done if I actually lost my key, plus it was half the price! 2 stars because the front staff are great, but wow the service team... so disappointed.
Written By: Izzy A
Izzy, we are disappointed to read this review. Our Service Manager Marilyn has emailed you and is waiting for your reply.
June 26, 2019
I wish I could write a good review but the last couple times I came to get my Acura serviced, I was very disappointed. I came in twice to see what was making a clunking sound in my car because I was concerned driving it and every time they told me it was just my wheels needing balancing. I went for a second opinion down south and it turned out the car had way bigger issues and it was getting dangerous to drive. Thank goodness I got a second opinion! A couple weeks ago, I went in to do a simple check of a slow leak in my tire before a big road trip, and they couldn't find my key to get my rims off. They also provided me with no other options. The moment I picked up my car again, it took me a grand total of 3 seconds to find that special key. Pretty shocking since I barely knew what I was looking for. I took my business elsewhere and that other business even told me other options they could've done if I actually lost my key, plus it was half the price! 2 stars because the front staff are great, but wow the service team... so disappointed.
Written By: Izzy A
Izzy, we are disappointed to read this review. Our Service Manager Marilyn has emailed you and is waiting for your reply.
It took 45 minutes to put a plug in my tire
June 26, 2019
I was told there was a nail in my tire .From there it took 45 minutes to get it repaired .
Written By: DENNIS
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