Oxford Dodge Chrysler (1992) Ltd.
1249 Hyde Park Rd. , London, ON, N6H 5K6
Member since March 20, 2014
1249 Hyde Park Rd. London ON N6H 5K6Overall Score
Oxford Dodge Chrysler (1992) Ltd.2596 Reviews
2490Review Ratings Breakdown
Consumer Reviews
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A great experiance.
June 02, 2015
Chris and the rest of Oxford Dodge team were professional and very helpful with our purchase.
Written By: Andrew
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$24 to tighten lug nuts?
May 31, 2015
I came in with a noise in my front end. When accelerating at low speeds and braking to a stop. Turns out my front wheels lug nuts were not torqued properly. I was charged $24 to get them torqued. I guess bumper to bumper doesn't cover lug nuts.
Written By: Gordie
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Great people make it great
May 30, 2015
Back in 2007 I was referred to you by my service manager in Essex. You guys took good care of me then and unfortunately shortly there after I moved away. I recently moved back to the area and my past experiences made me come back. You have great people and your service is top notch. Special mention to Dwayne for always explaining issues/questions and overall providing great customer service.
Written By: Peter
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May 30, 2015
Written By: Grant M
safety recall on diesel Truck
May 30, 2015
Work was done when promised, price was as quoted and they even washed my truck! Mr. Pritchett was pleasant and professional.
Written By: Douglas
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Gor the job done
May 30, 2015
On the second visit, got my a/c working again...just in time for the heat.
Written By: Sherri
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Was treated with respect. I left the van there and it was completed and washed when I returned. I highly recommend Oxford dodge.
May 29, 2015
Treated with a smile, the work was performed in the stated time. The van was ready and washed when I picked it up.
Written By: Dave
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the service was excellent, prompt and accommodating!!!
May 29, 2015
I came in for an oil change, and was accepted promptly. My check engine light remained on, and I came in asking if it could be looked at. It was looked at and fixed within the hour!!!
Written By: Christa
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engine light came one and were able to book me right away
May 29, 2015
only thing was told it would be ready before 1030 and i would get a courtesy ride there before 1030 and it was late which made me late for work
Written By: James
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Disapointing and frustrating.
May 27, 2015
My name is Colin Mckim I drive a 09 Ford Escape which I bought used from you at the tail end of last April. I called and booked an apointment to have a new tire pressure sensor installed, my alignment done and needed my transmition looked at. Its been having issues shifting gears between 1st and 2nd, as well as between drive and reverse. I drove my truck there at 7am on the day scheduled for my appointment and utilized your shuttle service to get me to work. I recieved a call around 2:30 from Mike S stating that they havent had time to work on the truck today and that they were going to have to take it to the Ford dealership next door to have the servise done because you dident have the tools to work on it yourself. He asked if i could bring it back the following morning, I said I understood and could. I picked up my truck and returned at 7am the following morning, I used your shuttle again to get to work and I received another call from Mike S around 3:00 stating that once again nothing had been done to my truck. Apparently it was taken to the Ford dealership were it sat for the day with no work being done to it. I was told that he wasent sure when it was going to be able to be looked at and that he needed to speak with the service advisor at ford to better coordinate a time that my truck would have to be serviced, he told me that the paperwork would be left active and he would call me as soon as he had more information. My initial appointment was on April 28th and have not heard anything back (May the 28th). Your service team including Mike and your shuttle drivers are very polite and a pleasure to deal with however i hope you can understand my frustrations. At the time of the appointment i had the extra money to have my truck fixed however my current living situation has changed and i am no longer able to afford the work that required payment. I do still have an active cross Canada warranty however i do not believe it was going to cover my tire sensor or alignment. I am in no way giving a bad review to seek free work or compensation however i feel the 2 days being deprived of transportation, no work being done to my vehicle and a month without any word is deserving of a negative review.
Written By: Colin
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