Roy Nichols Motors Ltd
2728 Courtice Rd , Courtice, ON, L1E2M7
Member since March 07, 2014
2728 Courtice Rd Courtice ON L1E2M7Overall Score
Roy Nichols Motors Ltd1401 Reviews
241Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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knowledgeable sales staff who are quick to answer questions/return calls - overall great experience
September 05, 2014
Jim was very knowledgeable about the cars and didn’t rush the sale. Was happy to show us each of the cars we were looking at and test drive each one. Stayed late to ensure the paperwork was submitted on time to receive the ‘monthly deal’ and also asked a bunch of questions to ensure we got the lowest price (e.g. employee discount, new graduate, loyalty program, etc…)
Written By: Kristin
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Another great match!
September 05, 2014
Gary makes buying a car easy and painless. I was able to get the exact vehicle I needed to meet my needs. This is my third vehicle purchase with Gary and I will always recommend his services to both friends and family!
Written By: Stacey
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Worth waiting for...
September 05, 2014
My target for a vehicle was the Malibu LTZ turbo 2014, with my preferred color of red and black as a second choice. Alan met my choice with determination, and was hit by many an obstacle with the popularity of this vehicle, and other issues.A black model was found and delivered to R.N. but in cleaning, was found to have a serious water leak. With no easy fix in site, a risk to me the customer was not acceptable to RN and Alan, and he sourced out a similar vehicle in gray, and asked me if acceptable. This vehicle had navigation on it, and arrangements were made for me to be provided this option at no additional cost, to offset inconvenience I had encountered in my purchase. Vehicle was received and I was and am very happy with it. I did have an early issue with my new vehicle but this was corrected by RN service to may satisfaction. Alan did a very good job, providing me all the vehicle options available to me, and also all discounts/ loyalty bonuses.available at purchase.Al in all, made me feel like a valued customer start to finish. Fine job. Thanks. AE.
Written By: Andy
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It was a very positive experience and I was extremely impressed with the service I received.
September 05, 2014
I appreciated the length of time Gary spent with us in explaining the pros and cons of leasing a vehicle versus buying. Once we made our decision to lease, he was very helpful in every aspect of the transaction, from choosing a vehicle to explaining the various details of the operation of the car. We would definitely deal with him in the future.
Written By: Barbara
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Retired GM worker
September 05, 2014
I was very satisfied, treated like one of the family. Answered all my questions.Everyone was very knowledgable on the product, even the ladies.
Written By: Richard
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Our experience was easy and pleasurable.
September 05, 2014
We were looking specifically for a Trax and didn't see any out front so we went inside the dealer. Matt Reid greeted us, asked what we were looking for and offered us coffee while he brought one around. He went with us on the test drive and answered any questions we had. Back at the dealer he gave us a price. At no time did he pressure us about anything. We said we would talk about it and get back to him. Matt was very courteous and friendly. He answered all our questions and if he didn't know the answer he found out for us. He made us feel comfortable and not nervous or intimidated. He went out of his way to make our experience of buying a new car very easy and pleasurable. I would refer him to anybody looking to buy a vehicle.
Written By: Terry
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I see no reason why I would not continue dealing with Tim.
September 05, 2014
Great experience all around. Good sized show room, and service department, lot full of new vehicles.
Written By: James
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Recall
July 24, 2014
I have been waiting over three months for a part I was told would be 3-4 weeks to come in. As I'm waiting I get to keep reading about the deaths that this recall has caused...could we get it together? When I called the dealership for the third time, no one seems to be able to explain to me why it's been three months. I'm glad our safety means so much to you after selling the vehicle.
Written By: Nicole
We have responded directly to you and we hope that your concerns have been addressed appropriately. We look forward to providing you a better experience in the future.
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Fantastic customer Service!
July 03, 2014
I would like to say thank you very much to Jim Reid! We have purchased 4 vehicles from him and he provided excellent customer service for each one!! He always goes over and above. We will never go any where else. Thanks Jim
Written By: Kathy
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May 27, 2014
Great Place!
Written By: Maureen W
