308 Lake Street , St. Catharines, ON, L2N 4H5
Member since April 05, 2019
308 Lake Street St. Catharines ON L2N 4H5160 Reviews
26*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
January 27, 2016
A big thank-you to Boris for an amazing experience buying our very first new vehicle. Boris was thorough with all the features we were being offered and helped us make a practical purchase. We were sold within minutes of meeting with him. Sean from their finance team made the purchase process seamless and stress free! GO see these guys for your next vehicle purchase. #HAPPYCUSTOMER
Written By: Marc G
January 23, 2016
Wonderful car shopping experience! Our sales guy Brandon Houtby is friendly, patient, and extremely helpful. He made it very clear that his goal was to have us leave the dealership with our dream car. So he worked hard towards it. He provided us with advice on insurance which normally sales persons don't do, and even returned our phone call after 9pm answering our questions. The Financial Manager Sean Moffett is fun, resourceful and yet not pushy at all. Overall we had an awesome time working with the Henley Honda team and ended up purchasing our favorite 2016 Civic!! Will definitely recommend it to our family and friends.
Written By: Lucia C
January 23, 2016
Wonderful car shopping experience! Our sales guy Brandon Houtby is friendly, patient, and extremely helpful. He made it very clear that his goal was to have us leave the dealership with our dream car. So he worked hard towards it. He provided us with advice on insurance which normally sales persons don't do, and even returned our phone call after 9pm answering our questions. The Financial Manager Sean Moffett is fun, resourceful and yet not pushy at all. Overall we had an awesome time working with the Henley Honda team and ended up purchasing our favorite 2016 Civic!! Will definitely recommend it to our family and friends.
Written By: Lucia C
January 12, 2016
As a family that has 3 Honda vehicles (purchased from different locations) in our driveway at the moment, I can tell you that Henley Honda goes out of their way to provide the best customer service. I had done my research before visiting the location & knew that I wanted the 2016 Civic Touring. Omar greeted us right away & throughout the process he patiently answered all of my dad & my questions. He took his time explaining the features of the 2016 Civic, not just once, but twice - during the test drive & the day he handed me my keys. I took the 2016 Civic on a test drive at another location previously, but they didn't go over half as many features or do a brake test, which was one of my favourite parts of the test drive with Omar. I also liked how I didn't feel pressured by Martha when she was explaining the additional warranty options or when she called to ask which options I would like. My dad had concerns about the customer service he received a few years ago at Henley Honda. However, Omar & Tom explained all the improvements that were made to this location since the change of ownership. After our awesome experience at Henley Honda, I know my dad will be back to purchase & service his Honda's from here too. Their welcoming atmosphere, knowledgeable staff, & unrushed customer service is what differentiates Henley Honda. We will definitely be back!
Written By: Saim S
January 11, 2016
Thank you, Boris for all the extras you did to make the lease of a new Honda Civic a memorable one. To Martha in Finance, thank you. Your sound knowledge of all the details regarding preparing all the paperwork certainly gave me confidence to go forward with the leasing. Boris, is a very welcoming personality. He is a great listener and was able to question me about what I was looking for which helped in determining the right vehicle for me. Later explained everything I'd need to know for future visits for maintenance. Again thank you.
Written By: Bonnie A
January 11, 2016
Thank you, Boris for all the extras you did to make the lease of a new Honda Civic a memorable one. To Martha in Finance, thank you. Your sound knowledge of all the details regarding preparing all the paperwork certainly gave me confidence to go forward with the leasing. Boris, is a very welcoming personality. He is a great listener and was able to question me about what I was looking for which helped in determining the right vehicle for me. Later explained everything I'd need to know for future visits for maintenance. Again thank you.
Written By: Bonnie A
January 09, 2016
The staff was friendly and knowledgeable. Sorin explained and demonstrated all the features and options available and helped us make an informed decision. It was the most exciting test drive I 've ever experienced. I would definitely recommend Henley Honda and Sorin in particular to anyone purchasing a vehicle. I love my be Civic!
Written By: Shirley S
January 09, 2016
The staff was friendly and knowledgeable. Sorin explained and demonstrated all the features and options available and helped us make an informed decision. It was the most exciting test drive I 've ever experienced. I would definitely recommend Henley Honda and Sorin in particular to anyone purchasing a vehicle. I love my be Civic!
Written By: Shirley S