Dilawri Chrysler Jeep Dodge
370 W Hunt Club Rd W , Ottawa, ON, K2E 1A2
Member since May 21, 2015
370 W Hunt Club Rd W Ottawa ON K2E 1A2Overall Score
Dilawri Chrysler Jeep Dodge1562 Reviews
474Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
August 24, 2017
Amazing team at Dilawri!
Written By: Ashur Y
Thank you Ashur.
August 24, 2017
Amazing team at Dilawri!
Written By: Ashur Y
Thank you Ashur.
Liars! Told us the car was being repaired and was just sitting in their lot. Also tried to make us pay a cleaning fee which is illegal as per OMVIC
August 24, 2017
We were promised the car would be ready. So I went in with my infant son to find out two hours later it wasn't ready and I'd have to wait another two days. I already took the insurance off my old car, so I had no mode of transportation. 2 days later they called and said they were still waiting for a part and that I'd have the car on Monday. Monday came and right before they closed again same story, the part wasn't there. So we drove there Tuesday morning before they opened. There was the car, untouched, uncleaned. They said that they had cleaned it already and that they were just waiting for a small light bulb. Liars! We had to threaten to complain to OMVIC and get the local news in there, the. they said it would all be done that day...and it was. A week of lies from them and a lot of hassles for me and my 4 month old son. The worst part is when we started asking around about dilawri everyone had the same horrible experience as we did Never ever deal with them!!!!
Written By: KIMBERLY
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View ProfileGetting an issue fixed after having the vehicle for only a few weeks
August 24, 2017
I had an issue with what I bought after texts and phone calls on fixing the problem no one got back to me until I had to keep calling, then ended up having to take the vehicle somewhere else to get fixed.
Written By: CATHERINE
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Fun experience, honest with great service
August 23, 2017
Thank you to the Dilawri Chrysler team for getting me into the Ram I always wanted! My salesman Jeff was extremely helpful in making it all happen. Highly recommend.
Written By: Chris
Thank you for the 5/5 Chris. Congrats on your new Ram !!! Enjoy
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August 23, 2017
Written By: Gsikle G
I'm sorry to see you gave us a 1/5. I searched our database for your name to be able to rectify the issue and haven't been able to locate any info. We'd love to help you in anyway we can to improve our services moving forward, you can kindly contact me anytime my name is Sofiane Zekaoui, Sales Manager @ Dilawri Chrysler
August 23, 2017
Written By: Gsikle G
I'm sorry to see you gave us a 1/5. I searched our database for your name to be able to rectify the issue and haven't been able to locate any info. We'd love to help you in anyway we can to improve our services moving forward, you can kindly contact me anytime my name is Sofiane Zekaoui, Sales Manager @ Dilawri Chrysler
August 23, 2017
Written By: don b
Thank you for the review Don. Much appreciated
August 23, 2017
Written By: don b
Thank you for the review Don. Much appreciated
More effort needed
August 23, 2017
Send emails and no replies. Have roof top of jeep scratched.. without knowing and didn't want to pay for it. Said would talk to GM and never got back to us. Good service in person but by cell phones or emails not the best
Written By: BETHANY
Thanks for the feedback Bethany. I apologize on behalf of Karuna and we will be working with the salespeople to improve on that. Bethany, I would love to assist you moving forward. Please feel free to call me @ 613 523 9951. Thanks
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