Dilawri Chrysler Jeep Dodge
370 W Hunt Club Rd W , Ottawa, ON, K2E 1A2
Member since May 21, 2015
370 W Hunt Club Rd W Ottawa ON K2E 1A2Overall Score
Dilawri Chrysler Jeep Dodge1562 Reviews
474Review Ratings Breakdown
Consumer Reviews
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It's the after sale that counts and this dealership failed miserably...
July 27, 2017
Although the original sale went well it has been a circus ever since, we purchased both a truck and a car, everything from not returning phone calls, trying to leave voicemails but they are for people who don't even work there anymore, to vehicles not being ready when promised, repairs not being completed as promised, cleaning of car not done as requested. I will not deal with this dealership again and would strongly advise friends not to.
Written By: THOMAS
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Poor service and maintenance
July 27, 2017
Few weeks ago I sent the following concerns to the maintenance team and had appointment and left my car 30 hours in agency "Hunt club branch" and here are the results along with concerns: 1- Harsh sound due to break in the low speed roads. They said that they didn't note anything but in fact the sound still horrible since I collected my car from agency and I really feel shy to say to my riders that's brand new car. 2- The Bluetooth is not working and unable to connect to any device. Solved thanks 3- Incomprehensible vibration sometimes due to acceleration. They said they they didn't note anything and really i feel confuse and afraid about the future of my car because it's specified issue and I'm not technician and hope the car continue working and doesn't stop suddenly or lose the safety. 4- Incomprehensible hard transmission in starting and stop for some trips. They said they they didn't note anything and really i feel confuse and afraid about the future of my car because it's specified issue and I'm not technician and hope the car continue working and doesn't stop suddenly or lose the safety. 5- Harsh sound noticed every time open and close the driver's window. They said that they didn't note anything but in fact the sound still horrible since I collected my car from agency and I really feel shy to say to my riders that's brand new car. Please let me know if you wanna to forward to you this email to your email address. Thanks
Written By: MALAZ
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Your Friends at Dilawri Chrysler Jeep Dodge
View ProfileI was told to be given a call back by warranty Manager Jessica but guess what they forgot they have a customer who paid 50K on a car . Very good job guys
July 27, 2017
Call me back at 6137006533 asap because this is crazy if u goona deal this way. U r not gaining customers like this.
Written By: GAGANPREET
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July 27, 2017
Written By: Grant L
July 27, 2017
Written By: Grant L
My worst buying experience
July 27, 2017
The experience was good until I picked up the car. Firstly the car wasn't detailed. There was food stuck to the floor and rear seat. The gas tank was almost empty, the floor mats were missing and it took 3 weeks and my calling Dodge Canada to get movement on parts that had never been ordered that were missing from the vehicle. And when I finally got to go in to pick up my mats they were covered in what looked and smelled like vomit and hair. I was offered a detailing for the car but now I worry that it won't get done if I drop off the car. Will never deal with Dilawri again, not will I advise anyone to go there either.
Written By: MICHEL
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July 27, 2017
Written By: Chrissy J
July 27, 2017
Written By: Chrissy J
Warrenty
July 27, 2017
I was promised synthetic oil changes for life With the purchase of my new grand caravan which is why i signed the extra warrenty and when I went in for my first oil change i was informed that i was to only receive regular oil at every 10k km. I was and still am furious as it would have been cheaper to do them myself.
Written By: CHRISTIAN
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July 27, 2017
Written By: Robert G
