Lindsay Buick GMC Ltd
150 Angeline St N , Lindsay, ON, K9V4N1
Member since July 03, 2014
150 Angeline St N Lindsay ON K9V4N1Overall Score
Lindsay Buick GMC Ltd1721 Reviews
1207Review Ratings Breakdown
Consumer Reviews
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Last few weeks have been horrible.
June 16, 2015
Alana- Any dealings I have with you I have been quite happy and so did my husband before he passed away. To bad the rest of you operation was not like you. The last time I was in because of a recall I showed you the door where it was starting to rust and you said to take it down to the body shop which I did and they took a picture of it and said that they would get back to me. (I am still waiting) Then I got another recall and I phoned to make appointment to have it done when I was not able to drive, and I was told to bring the car in on Tues. May 9, and leave it as I am not able to drive for a week. I took it in last Tues. and was told that no way was I told to do that as the tool that they need was back order and they had no way of knowing when it would be in. Which is fine, but what up set me was no phone call again. When I got home I phone Joe to tell him what was going on and he said he would get in touch with the body shop and let me know. He said that he had a customer and might not be able to get a hold of the manager before he left and he phone me later that night and said that it was to late and he would talk to him and let me know what he found out.(No Call) I really think the next time I want a new vehicle it will be at another dealer.
Written By: FAE
Thank you Fae. Stephen our new Service manager and I have spoken of this and Joe and the Body shop will review. Please let me know if I can Help. Lana
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Oil Change
June 16, 2015
Seems odd to have to wait a week for an appointment for a simple item such as an oil change?? I was 15 minutes early for the appointment (for R/O write up) then the car sat in the reception area for almost an hour. The actual work took only 10 minutes. The work was fine but the experience was a little frustrating.
Written By: DAVE
Thank you Dave for bringing your comment to our attention. We understand your frustration for the unnecessary wait. Our new service manager, Stephen has recently changed the procedure of an oil change making the process quicker and efficient for everyone.
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I have always had the most gracious, helpful and courteous service from all your staff,
June 16, 2015
Thank your staff for always taking care of any questions or problems I have had with courtesy and patience.
Written By: SANDY
Thank you Sandy !!! Lana
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Eager to accommodate.
June 16, 2015
Purchase, oil changes, paint touch up. I appreciate the ride to work in the courtesy vehicle as well as my vehicle being washed prior to pick up.
Written By: LORI
HI LORI WE HAVE TAKEN GREAT STRIDES TO ENSURE YOU ARE HAPPY WITH OUR SERVICE. THANK YOU FOR YOU ACKNOWLEDGEMENT. JIM
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Service department and service personel at Lindsay Buick GMC
June 14, 2015
Scheduling for regular service was a little more aggressive than I am accustom to., but treatment by service department was very good. The level of courtesy shown was appreciated.. Perhaps a little more attention to selecting mechanics that have the most competency and experience with the particular vehicle involved would reduce the possibility of error. Also , a higher level of expertise in the area of assessing likelihood of part failure with respect to degree of wear could perhaps save your customers necessary expense or at least give them more accurate information on which, to make decisions. All in all , I am happy with the people I have been dealing with. Bruce Henderson
Written By: BRUCE
Thank you Bruce , enjoy your day. Lana
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Always a pleasant experience getting my car serviced at Lindsay Buick.
June 14, 2015
Great to see Luke back as our advisor. Routine Oil Change / Maintenance, discussion re upcoming recall and visit with our favourite Sales Rep - Dan Moore.
Written By: NANCY
Thank you Nancy for sharing this review, we are please you a happy with our service here at our dealership. We too are happy that Luke is back. - Lindsay Buick GMC
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seasonal tire change
June 13, 2015
My winter tires are stored free of charge and the summer tires and wheel covers were put on as requested. My surprise was that the car was rinsed off and clean for the trip home. Pleasant people all the way.
Written By: BARB
Thank you Barb for your kind words about us.
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Quick service
June 13, 2015
Jim was great at keeping me updated while they tried to find the problem with my car.
Written By: JEREMY
HI JEREMY AND THANKS FOR YOUR RESPONSE. IT HELPS US GET THE JOB DONE......... JIM
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I always get exactly what I want
June 12, 2015
I am sorry, I know I have been for upgrades and oil changes. I know there have been other problems but don't remember. I will always go to Lindsay pontiac form vehicle needs
Written By: LUCILLE
HI, AND THANK YOU FOR YOUR THOUGHTS ...JIM
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Staff are excellent to work with, though not everything I asked to be fixed, was fixed.
June 12, 2015
Staff are excellent. Communication may have been lacking, and the car wash is a nice feature.
Written By: MARY A
Thank you Mary for the kind words. Please let me know what the issue we need to resolve. I will do my best to look after them. Thx Lana
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