Henley Honda

September 29, 2015

Written By: Jocelyn H

September 29, 2015

I bought a 2015 Honda Civic from Joe and it was a wonderful experience. This was my first time buying a vehicle and I had heard great things about Honda as an automobile brand. Joe provided me with the right information in order for me to make a decision and his help reassured myself that I was making the correct one. I have no regrets about buying the Civic and I recommend Joe as a salesperson to anyone interested in the Honda brand. Thanks Joe!

Written By: casillas1ronaldo7

September 29, 2015

I bought a 2015 Honda Civic from Joe and it was a wonderful experience. This was my first time buying a vehicle and I had heard great things about Honda as an automobile brand. Joe provided me with the right information in order for me to make a decision and his help reassured myself that I was making the correct one. I have no regrets about buying the Civic and I recommend Joe as a salesperson to anyone interested in the Honda brand. Thanks Joe!

Written By: casillas1ronaldo7

September 28, 2015

We just purchased the 2016 Honda Pilot. We love the car and the experience at Henley Honda was great. We dealt with Erin and he was informed and professional the financing people were fantastic. All around a fantastic experience. We've has the car for a few days now and the kids don't want to get out, my 9 year old daughter asked if she could sleep in the car! Very pleased with the experience from start to finish!

Written By: Ted B

September 28, 2015

We just purchased the 2016 Honda Pilot. We love the car and the experience at Henley Honda was great. We dealt with Erin and he was informed and professional the financing people were fantastic. All around a fantastic experience. We've has the car for a few days now and the kids don't want to get out, my 9 year old daughter asked if she could sleep in the car! Very pleased with the experience from start to finish!

Written By: Ted B

September 24, 2015

We couldn't be happier with Henley Honda. Omar was informative throughout the process and made us feel so comfortable during the buying process. Thank you Henley we love our new Honda!!!

Written By: Dr D

September 23, 2015

I absolutely loved the help and support I received from Henley Honda while looking to surprise my wife with a new car. My first test drive with Joe was all about the performance and safety features of the vehicle. Whether he had me taking it up to 100 km/h and then slamming on the brakes or driving on the shoulder to showcase the intelligent responsiveness of the car, Joe knows his vehicles inside and out. Later when he took my wife for her test drive, he was attentive and was able to answer any and all of her questions. Once the car was selected, it was over to Sean to help with financing and finalizing the deal. Another great experience dealing with Sean. I can't say enough how please and happy we are to be part of the Henley Honda family!

Written By: Matt H

September 22, 2015

Overwhelming great experience! It was fantastic from the time I walked into the dealership. Boris is my salesperson and when you talk to him you can tell he has passion and loves what he does. He took me on a great test drive. He spent time explaining everything he knew about the HRV. I had checked on the internet for different types of cars and the HRV is what caught my eye. I felt no pressure whatsoever. Once I ordered it I was told it may take up to 4 weeks for delivery.But they found one within a week. This is my first new vehicle and I am so happy with the decision I made. Thanks,

Written By: Suzanne W

September 22, 2015

Overwhelming great experience! It was fantastic from the time I walked into the dealership. Boris is my salesperson and when you talk to him you can tell he has passion and loves what he does. He took me on a great test drive. He spent time explaining everything he knew about the HRV. I had checked on the internet for different types of cars and the HRV is what caught my eye. I felt no pressure whatsoever. Once I ordered it I was told it may take up to 4 weeks for delivery.But they found one within a week. This is my first new vehicle and I am so happy with the decision I made. Thanks,

Written By: Suzanne W

September 18, 2015

My review is not a reflection of Honda products but of what my experience has been like. I'm reading the reviews and they all sound wonderful, and I wonder why??? I feel like I was taken by my salesperson to the finance person. This is my 2nd Honda product, my first time financing a car and buying from a dealership. I'll start at the beginning. My test drive consisted of my salesperson driving the CRV down to Port Dalhousie parking lot and speeding up and slamming on the brakes to show me how the vehicle can stop. Then he let me drive the vehicle back to the dealership. I barely got to drive the car, but I loved it from what I did get to drive of it. Had I had driven it a bit longer, then maybe I would have foreseen one of my issues, the tire light on the dashboard constantly going on and off. This problem started the day I drove it off the lot, but unfortunately I had to go to work and could not leave to bring my vehicle in. Now we're back at the dealer and my salesperson took me all around and everything, which was neither here nor there, but when it came to the financing part I knew nothing so I had a lot of questions that I needed answered. I felt that the financing staff answered all my questions with ease and satisfaction. When it came time to the extended warranty I was told "the vehicle you are purchasing is under 100,000km so it falls under the original warranty". Then I was really pressured to purchase the extended warranty. So I did. You may be wondering why I still purchased the vehicle? Well I didn't realize the true answers until after I had already purchased the vehicle.I asked if I have a problem with my vehicle that is covered by my extended warranty, is there any other charges. the answer was "NO". Wrong! They don't tell you that they charge you a $105.00 fee to diagnose the problem then there is always loop holes in the extended warranty, so you may or may not be covered. Then they need to keep your car first to diagnose, then to fix the problem which could take a couple days, so now your out a vehicle. In closing, I probably will purchase another Honda in my lifetime because I love the product. The way I look at it is, it's a vehicle and it will break down or have things go wrong from time to time, but when I'm paying good money for this vehicle, I expect performance, especially when the car is only a few years old and I except top quality customer service, so far I'm 0 for 2. However, I refuse to ever purchase another extended warranty and be double paying for something. You're paying for the warranty and now you have to pay to diagnose. My suggestion is get a good mechanic.

Written By: Jackie B