Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1500 Reviews
201Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
May 09, 2019
Thanks to Sam and all Empire Auto group team for my beautiful car, their customer service is excellent and Sam sure knows what he is doing thanks Sam from our family to yours.
Written By: Itohan E
Hello Itohan! We're so happy Sam was able to find the perfect car for you and your family! Enjoy your new Toyota RAV4 and welcome to the Empire family!
May 09, 2019
I just want to thank Sam for taking the time and being honest with me from the beginning, I love my Corolla and I'm sending all my friends!!
Written By: Loghman K
Hello Loghman! We are so happy to hear you're enjoying your new Toyota Corolla. We can't wait for you and your friends to use Empire Auto's awesome Referral Program! Welcome to the Empire family!
May 09, 2019
I just want to thank Sam for taking the time and being honest with me from the beginning, I love my Corolla and I'm sending all my friends!!
Written By: Loghman K
Hello Loghman! We are so happy to hear you're enjoying your new Toyota Corolla. We can't wait for you and your friends to use Empire Auto's awesome Referral Program! Welcome to the Empire family!
May 07, 2019
Bought a mini van from them, 2 days later had issues with it. I called and called and called all I got was the run around. NEVER GO THERE. I’ll be getting OMVIC involved
Written By: Sam D
Hello Sam, We understand you've been having an issue with your 2014 Dodge Grand Caravan that you have recently purchased from us. However, you did get in touch with our service department and made an appointment for today's date but you did not make it to the appointment. We are more than happy to fix this issue for you, if you would like to make another appointment. To discuss this further, please contact our management team or service department at your earliest convenience by telephone: 519-659-0888. We hope to hear from you.
May 05, 2019
Great purchasing and trade in experience with Al at Empire East. Saw the vehicle in auto-trader so I'd already done some homework on it. Al went with me on the test drive to make sure it handled well and everything was in good working order. The few things that needed to be checked were checked out and in perfect running condition when I picked up the car. And the no hassle trade in and negotiation of the final price was great.
Written By: Murray d
Hey Murray! We're so happy to hear that Al made your experience with us, as easy as possible! We look forward to seeing you and your friends in the future. Enjoy your new Ford Flex and welcome to the Empire family!
May 04, 2019
I visited your dealer ship and I was dealing with a young gentleman named Hass, I was texting back and forth with him inquiring about your 2014 Chrysler 300, He was busy when I popped in , I should of call him first. However, he did text me later that evening apologizing that he didn't have time to sit down with me. I felt that was excellent customer service, and Hass buddy it was my fault , i didn't let you know i was popping in.. We are going to set up a appointment to look for another vehicle. Thanks Hass I know you will be our guy!!
Written By: tom f
Hey Tom, we're sorry to hear that Hass was busy with other clients when you came in, as we know your time is valuable. We are glad that he did get back to you, and that things were resolved.
May 04, 2019
I live in a small town about 2 hours away from London, I work night shifts pretty much everyday and I also just had new baby , therefore, I needed a car. Hass replied to my online application and he made this whole car buying process which i dread, smooth and simple, They even Delivered the car to me!! Hass I can't thank you enough you are hands down the best sales person I've ever dealt with. I HIGHLY RECOMMEND if you need a car go see Hass you won't be disappointed he makes it happen.. !!!!!!!!!!!!!!!!
Written By: neil p
Hey Neil! We are happy to hear that your out-of-town experience with us was a great one. We service all of Ontario, and we are always happy to deliver the vehicle right to your driveway! Enjoy the new ride!
May 03, 2019
Awesome place to buy a car new or used whatever u want u will get it at good price great deals. Come meet Hass Rafih A decent man helps a lot does good stuff for you. Happy to deal With him.
Written By: Jai V
Awesome review, Jai! Enjoy the new vehicle!
May 03, 2019
great staff, AL helped me get my new car! thank you guys. would recommend to anyone
Written By: philliop s
You're welcome, Philliop! We look forward to your referrals!
May 01, 2019
Great customer service, very helpful and knowledgeable! Did everything i needed and more, Hass is the man to see, he will get you what you need
Written By: Yokababi
Thanks for the 5 stars, Yokababi! Enjoy the new ride!
