WNCCGM Auto Ltd. o/a Nurse Chevrolet Cadillac
1530 Dundas St E , Whitby, ON, L1N 2K7
Member since September 01, 2015
1530 Dundas St E Whitby ON L1N 2K7Overall Score
WNCCGM Auto Ltd. o/a Nurse Chevrolet Cadillac1770 Reviews
868Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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oil change
June 02, 2016
got a free oil change was a very nice surprise to hear that was very happy happy happy happy happy happy
Written By: Gregory
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The Team at Nurse Chevrolet Cadillac
View ProfileDisappointing
May 31, 2016
While I understand that I got an oil change and a transmission service, it took a long time. I was surprised that the transmission service was done at a different section and not at the quick lube. I mentioned that the rear suspension was making noise. The quick lube attendant suggested the free multi point inspection. When I finally got the vehicle back she mentioned in passing that the suspension checked out ok and if I thought there was still an issue I could bring it back. The whole reason I mentioned it was to determine if i had to bring it back. I don't have time to bring it in again if it's ok. There wasn't even a mention of the request to look at the suspension on the work order. After the visit, the first time I went to use the windshield washer it didn't work. It is dusty around my home and work and I use it 2-3 times a day. I find it an odd coincidence that the very first time I went to use it after being in for service it doesn't work. It may be just a coincidence but I find it fishy.
Written By: Brad
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The Team at Nurse Chevrolet Cadillac
View ProfileCustomer Service
May 31, 2016
Kevin was great, advised me on what the issue was and had the car ready as he indicated and arranged for pick-up
Written By: Fred
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The Team at Nurse Chevrolet Cadillac
View ProfileExcellent service and follow-up.
May 31, 2016
Friendly greeting upon check-in. Required shuttle service which was quickly attended to. Dropped off for the day for couple of concerns and was contacted within a few hours with a detailed report and scheduled pick up time. Very quick and efficient service provide by all staff. Very satisfied.
Written By: Daniel
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The Team at Nurse Chevrolet Cadillac
View ProfileMismanagement of the entire service process including many false commitments when the car would be ready
May 31, 2016
The vehicle was taken in on a Wed. and I was told it would be worked on and ready by Fri, Friday I was told it wouldn't be ready until Tuesday due to both the long weekend plus the Body Shop didn't work on it as originally scheduled. Tuesday I was told the Body Shop missed one of the holes it was supposed to repair. I finally got the car after 4:00 p.m. on Thursday. Early on I advised the Service Advisor that I needed the repair done on time as I was selling the car due the fact I'm battling terminal cancer. The repair delays caused me to loose the sale of the vehicle. I bought the vehicle from your dealership and had it serviced at your dealership.
Written By: Robert
Hi Robert. Thanks for taking the time to highlight your recent experience. I have provided your review to both our Service Department and Body Shop Managers to review what occurred and the adjustments to the completion date of your vehicle repairs. They will be in touch tomorrow (Wednesday). Thanks.
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The Team at Nurse Chevrolet Cadillac
View ProfileMuch better for time
May 31, 2016
Much better than my last visit; same service before took almost 2 hours and that was with an appointment. Much better this time around. I felt less stressful
Written By: Grace
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The Team at Nurse Chevrolet Cadillac
View Profileexcellent
May 31, 2016
Everything was fine. We had an oil change and the car cleaned and waxed and of course it started raining as soon as I got the car. My wife never even got to see it shiny clean, but that is beyond your control.
Written By: Alan
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The Team at Nurse Chevrolet Cadillac
View ProfileGreat experience with Evan and the staff
May 31, 2016
Great experience with Evan and the staff. fast helpful efficient and great service. that is all I want to say
Written By: Robert
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The Team at Nurse Chevrolet Cadillac
View Profilerecent visit
May 31, 2016
Not sure what service I had one of my vehicles in for as there is no reference to the visit. I always come to Nurse because that's where I bought and always get personalized service for what I feel is a fair market price. By coming to the dealer I get recall checks and the right parts by people who work with these brands everyday and will honour a warranty. If I go somewhere else They may not have the same training, not check for recalls and warranty is not considered, parts could be from anywhere.
Written By: Donald
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The Team at Nurse Chevrolet Cadillac
View ProfileVery professional and painless
May 31, 2016
I found Peter Rorabeck to be very helpful and knowledgeable about the 2016 Chevy Colorado I ended up leasing. It was a fun experience.
Written By: Bruce
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