Haldimand Motors Ltd.
42 Talbot St E Hwy 3, Cayuga, ON, N0A 1E0
Member since July 05, 2013
42 Talbot St E Cayuga ON N0A 1E0Overall Score
Haldimand Motors Ltd.1725 Reviews
1096Review Ratings Breakdown
Consumer Reviews
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A Haldimand Motor Sales Associate (Rob M) committed Fraud against me
November 25, 2023
Rob sold me a Diamond Kote Rustproofing system for $999.99. When I asked how it worked, he told me it is a system that automatically provides ongoing rust proofing throughout the car automatically. Ok. I went on my own to purchase my car. He gave me the warranty and my purchase receipt shows $999.99 was added to the purchase price of my vehicle. 2 years later and after nothing but issue after issue, I checked with my Service Advisor to ask ‘do I not have to have this rust proofing system maintained’? We spoke about my purchase and he asked me to bring in the purchase invoice along with the guarantee warranty of said rust proofing system. When I returned with his requested documents, he informed me I paid for a system that my car never ever had installed in it. I was in utter disbelief. Because of this my Service Advisor pulled a mechanic off the floor to literally show me where ‘the module’ would be in my car AND under the hood where there would be (should be) wires running from the battery into the car into this module that was never a part of my car. I may not have ever asked my advisor about this system if not for feeling so taken advantage of by not only (Rob) -Salesperson- but by the Service department Manager equally. After speaking with OMVIC due to the time lapse they advised they would not be able to help me. The person I spoke with was apologetic and offered another potential means to hold this Salesperson (Rob) accountable; to file a claim against this person in Small claims Court. I am currently completing the paperwork. I have all the evidence written and in photos that clearly show, this system was never installed but that I was charged for it anyway. I am also going to speak with my local Police Department regarding whether criminal charges can be pursued. It’s a lot to take on but it is necessary for me to do this for myself. Karin (G) Stay tuned. Reviews for horrible trickery by the service department to come. Horrible!
Written By: Karin
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View ProfileNew car
November 22, 2023
I had a most wonderful experience Haldimand Motors. It was wonderful because of my agent DAN. He made it enjoyable and seamless. Dan is a TREASURE at your business and I wish him nothing but joy after his retirement. THANK YOU DAN.
Written By: PATRICIA, A
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Sales Haldimand
View ProfileAll good.
November 21, 2023
All good. Friendly service and fair negotiation. Great assortment and clean vehicles. I would recommend to a friend any time.
Written By: JEFFREY,J
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Sales Haldimand
View ProfileTrusted Dealership
October 18, 2023
We always feel comfortable dealing with Haldimand Motors. Excellent customer service. It is getting increasingly hard to find used car dealers you can trust. The sales staff and service staff are all local from the community. That is peace of mind to us.
Written By: STEPHEN, L
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Sales Haldimand
View ProfileGMC for Toyota trade
October 18, 2023
The experience was very friendly and professional. That included every person we encountered while we were there. Price and trade were fair and we are enjoying our new truck. One thing I would like to mention, the (I think Armor All) spray you put on the floor mats transferred on to our feet and then onto the floors in our house making the floors very slippery. Just a thought before you spray again. Thank you.
Written By: BRENT
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First time customer and last time customer
September 28, 2023
Bought a 2020 Dodge Caravan Crew in summer 2022 with mid 40000 kilometres on it…was assured it was never in an accident and not a rental…turns out to be a headache from day one…using it as a trade in and discover it has been in an accident and was most likely a rental…buy with care…bottom line I should have been more careful
Written By: George
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salesman was courteous and helpful price could not be matched by anyone
September 26, 2023
salesman was very helpful and pleasant to talk to ...a little to pushy in regards to the extended warranty issue provided me with the information i needed to make the decision whether to buy or not vehicle was ready for pick up quicker than i expected i apreciated that as i needed the truck to get to work have recomended you to friends.
Written By: JAN
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Sales Haldimand
View ProfileOur concerns were assessed and resolved from the Salesman to the Service Centre above and beyond our expectations what an Amazing Team Thank you to Everyone
September 15, 2023
Our concerns were assessed and resolved from Dan our Salesman to the Service Centre above and beyond our expectations what an Amazing Team Thank you to Everyone
Written By: ANDRE, J
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Sales Haldimand
View Profilequick and efficient
September 13, 2023
I came into trade in a vehicle, the process was done quickly and smoothly. very happy with the outcome! everyone was very helpful during the short time it took to have everything completed.
Written By: LAURA, N
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Sales Haldimand
View ProfileLong Distance Purchase
September 12, 2023
We have been looking for the right vehicle for some time. We had seen your listing and contacted the sales dept immediately I worked with Stephen Bobo in sales who was excellent in answering my questions and concerns. we were buying from far away so that makes it a challenge. Stephen was prompt in returning my e-mails and calls and went above and beyond to make this deal as comfortable as could be. I will not hesitate to deal with Haldimand Motors again
Written By: TERRENCE
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