Experience Hyundai
15 Mount Edward Road , Charlottetown, PE, C1A 5R7
Member since March 12, 2015
15 Mount Edward Road Charlottetown PE C1A 5R7Overall Score
Experience Hyundai1036 Reviews
599Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Given the run around about a factory defect.
December 31, 2024
My mother purchased a tuscan that has had nothing but issues. The main one being paint peeling rapidly. Told by dealership they would pay a third, the insurnace a third and my mother the remaining third. It is well known that they have an issue with paint peeling, most being white. My mother as well as the body shop and myself have yet to receive a call from the dealership after dozens of phone calls and msgs left. This is so unprofessional to make her feel at fault for your shitty paint peeling.
Written By: Mary
Hello Mary, sorry about your experience. To get more information on this situation. Would you mind reaching out to our General Manager Moe about this concern at 902-569-2277. Thank you.
Related Staff:
December 31, 2024
Terrible customer service. Never a call back after over 2 years of calls. Paint peeling and told insurnace, my mother and the dealership can all pay a third? For a well known issue with the white paint peeling?!?!?! Would not recommend this company, especially this dealership. Ironically the dealership had her wait for a white tuscan rather than the silver she originally wanted. Likely due to knowing about the white peeling paint issue as it's been widely known across North America.
Written By: Melissa T
December 24, 2024
I was a Hyundai owner since 2013. We needed a Pre-owned car on an emergency basis. Corey helped us. He was very courteous and helpful. He consistently followed up with us for finding a suitable car. I'll recommend Corey and Experience Hyundai.
Written By: Hasan I
December 12, 2024
Written By: Amador P
November 06, 2024
Just bought a 2020 Nissan rouge from Doug and Jessie and when I pick it up there was four new tire and brakes done and the new car smell I really appreciate that it shows that they care for there customers was so happy I dance in the show room š¤£ really appreciate the customer service need a rig to see Doug he Hook you up with a vehicle and Jessie was awesome to deal with very friendly āŗļøāŗļøāŗļø thanks again Justin
Written By: Jordann M
Thank you very much, Jordann, for the wonderful review. We're thrilled to hear that you were pleased with your purchase process and we are very proud of our team going above and beyond to ensure a smooth experience for you. Thank you very much for choosing Experience Hyundai and trusting our team with your purchase. Enjoy every moment with your new vehicle, and donāt hesitate to reach out if thereās anything else we can help with.
October 31, 2024
Written By: Ram B
Hello Ram, Thank you for taking the time to share your feedback. We apologize if your experience didnāt meet your expectations, as we aim to provide excellent service to all our customers. We would appreciate the opportunity to understand more about what went wrong and address any issues you faced. Please feel free to contact our General Manager, Moe Dayfallah, directly so he may address your concerns appropriately. Your satisfaction is important to us, and weāre committed to making things right. Thank you.
October 09, 2024
I recently purchased a vehicle from Experience Hyundai, and I couldn't be happier with the service! Drew Forand, my Sales Rep, was incredibly knowledgeable and patient throughout the entire process. He took the time to answer all my questions and made sure I found the perfect car. A huge shoutout to Moe Dayfallah, the General Manager, for making the whole experience smooth and enjoyable. If you're looking for a dealership that truly cares about its customers, Experience Hyundai is the place to go. Highly recommend!
Written By: Thiyara
Thank you, Thiyara! Your kind words are much appreciated, and we are so pleased you enjoyed your experience at Experience Hyundai!
October 09, 2024
I had an amazing experience at Experience Hyundai, thanks to Katya Gagnon! She was attentive, friendly, and made the car buying process so enjoyable. A special thank you to Matt Fraser and Moe Dayfallah for their help in making the process smooth and speedy. I couldnāt be happier with my new car and the fantastic customer service I received. Highly recommend this team if you're in the market for a vehicle!
Written By: Megan D
Thank you very much, Megan, for your kind review. We are very pleased you enjoyed your experience with us! Welcome to the Experience Hyundai family!
October 08, 2024
Written By: Roxanne
October 05, 2024
A big Thank you goes out to Drew Forand and the crew at Experience Hyundaiā¦amazing service not just when selling you the vehicle but after as well! Love our SUV and am super impressed with Drewā¦if you are looking for a vehicle I highly recommend him!!
Written By: Sharon C
Thank you so much for the wonderful review! We're thrilled to hear that you had an amazing experience with Drew and the team at Experience Hyundai. We always strive to provide exceptional service, both during the sales process and beyond, so itās great to know we hit the mark! Enjoy your SUV, and if you ever need anything, donāt hesitate to reach out. Thanks again for your recommendation!
