Experience Hyundai
15 Mount Edward Road , Charlottetown, PE, C1A 5R7
Member since March 12, 2015
15 Mount Edward Road Charlottetown PE C1A 5R7Overall Score
Experience Hyundai1041 Reviews
599Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
October 31, 2024
Written By: Ram B
Hello Ram, Thank you for taking the time to share your feedback. We apologize if your experience didn’t meet your expectations, as we aim to provide excellent service to all our customers. We would appreciate the opportunity to understand more about what went wrong and address any issues you faced. Please feel free to contact our General Manager, Moe Dayfallah, directly so he may address your concerns appropriately. Your satisfaction is important to us, and we’re committed to making things right. Thank you.
October 09, 2024
I recently purchased a vehicle from Experience Hyundai, and I couldn't be happier with the service! Drew Forand, my Sales Rep, was incredibly knowledgeable and patient throughout the entire process. He took the time to answer all my questions and made sure I found the perfect car. A huge shoutout to Moe Dayfallah, the General Manager, for making the whole experience smooth and enjoyable. If you're looking for a dealership that truly cares about its customers, Experience Hyundai is the place to go. Highly recommend!
Written By: Thiyara
Thank you, Thiyara! Your kind words are much appreciated, and we are so pleased you enjoyed your experience at Experience Hyundai!
October 09, 2024
I had an amazing experience at Experience Hyundai, thanks to Katya Gagnon! She was attentive, friendly, and made the car buying process so enjoyable. A special thank you to Matt Fraser and Moe Dayfallah for their help in making the process smooth and speedy. I couldn’t be happier with my new car and the fantastic customer service I received. Highly recommend this team if you're in the market for a vehicle!
Written By: Megan D
Thank you very much, Megan, for your kind review. We are very pleased you enjoyed your experience with us! Welcome to the Experience Hyundai family!
October 08, 2024
Written By: Roxanne
October 05, 2024
A big Thank you goes out to Drew Forand and the crew at Experience Hyundai…amazing service not just when selling you the vehicle but after as well! Love our SUV and am super impressed with Drew…if you are looking for a vehicle I highly recommend him!!
Written By: Sharon C
Thank you so much for the wonderful review! We're thrilled to hear that you had an amazing experience with Drew and the team at Experience Hyundai. We always strive to provide exceptional service, both during the sales process and beyond, so it’s great to know we hit the mark! Enjoy your SUV, and if you ever need anything, don’t hesitate to reach out. Thanks again for your recommendation!
October 04, 2024
Please do not buy or get services at the HYUNDAI Dealership!! Absolutely horrible treatment!! Every Freaking time!! Have no shame on taking money off people on no to little services!! As long as you purchase car they be nice then after going to service part they be mad or crazy and RUDE!!!!!
Written By: Alex A
October 03, 2024
Written By: Kristen D
September 20, 2024
Written By: seun b
August 21, 2024
Written By: noah a
Hi Noah. Thank you for your feedback. We’re sorry to see that your experience with our dealership didn’t meet your expectations. We strive to provide excellent service to all our customers, and we would like to make it right. Please feel free to contact our General Manager, Moe directly so we can address any concerns you may have.
August 20, 2024
Where to start... In April, we bought a small camper 1900lb (2400 loaded), which we could not pull with a Mazda CX5. We did our research and found that with electric brakes installed, a Tucson can pull 3500lb. In May 2024, we exchanged the Mazda for a Tucson in the Montreal area. Late July, off we go to PEI for a 15 day vacation. On our way to PEI, in NB, we get a low oil message and the oil was in fact low and we needed to refill. Then the next day, we get to East Point in PEI, and again we get a low oil message and need to refill. Cussing aside, our QC dealership suggested we visit a dealership in Charlottetown. We were not super happy to have to bring the car in but it was also an opportunity for us to visit Charlottetown! Well thank god we got to work with Jodi, Moe, Marty and anyone else that helped us as we learned that our motor was defective since initially purchased and burning oil (no oil drips anywhere). Now in PEI, you don't find a motor in a heartbeat, they already have clients to tend to but they are willing to order a motor from Toronto and do the repair. We essentially would have a rental paid by Hyundai for the remainder of our vacation. As we are travelling across PEI, we needed a vehicle to pull our camper but in summertime, this type of rental can't be found easily. Moe worked his magic and finally found a pickup that gave us the opportunity to continue vacationing on the island. The motor got to PEI on time, was installed without issues and the Tucson was given back to us just in time to return to QC. Jodi, Moe, Marty, Ottawa man (sorry we forgot ur name) + team made all the difference, made every effort for us to be able to enjoy our vacation, we did not feel stressed and the most important thing to us was that our 3 yr old travelled in a safe vehicle for the remainder of our trip whether it be in a rental or our Tucson! The service was impeccable, we witness the team go out of their way to help us, and they truly made a difference. Experience Hyundai keep your awesome team and great customer service. We would put 6 stars if we could 😁 We loved PEI and we leave you with our camping set-up and a picture with us smiling because of you!
Written By: P B
