Bank Street Kia

May 09, 2011

Avoid like a plague. Service trying to finds reasons to charge extra by claiming that the problems are caused by parts out of warranty (spark plugs rather than coils). Presumably that way they can charge both you (for consumables) and KIA (under warranty). A simple oil change took 2 full hours despite having an appointment with a shoulder shrug and "we are short staffed today" serving an explanation (couldn't you tell me that before you took the keys to my car?). Cigarettes and change missing from glove compartment after a warranty repair. Bad, just bad, bad, bad. Do yourself a favour and deal with someone else.

Written By: Marius S