Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4701 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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The entire process of scheduling, dropping off and picking up vehicle is accommodating to the client.
November 22, 2018
Kara was very courteous and explained service details clearly. Vehicle was ready for pick up on time. Could not ask for more. Thank you.
Written By: BARRY S
Thank you Barry! We are so happy to hear you enjoyed our process.
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Very Satisfied
November 22, 2018
My vehicle was serviced quickly and ready as promised. Staff was courteous, friendly, and provided the information to keep an eye on for the next visit.
Written By: DANIELE
That is awesome to hear Daniele!
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Knowledgable and helpful as per usual.
November 21, 2018
Our newly purchased 2103 Honda Civic was brought in after a battery was restarted for us by CAA. When we brought the car in to Palladino, it was checked and a new battery was installed for free as part of the Palladino promise for buying a used car within their warranty timeframe. I really appreciate that my son is driving a reliable vehicle. Thanks.
Written By: BRENT
Brent, we love hearing how our Palladino Promise helps out our customers!
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November 21, 2018
This was my first service visit since buying our Pilot and all was good! The staff was friendly and receptive as I was acknowledged fairly quickly upon entering, and the atmosphere was very warm and comfortable. The complimentary coffee, tea and other items at the waiting area are a real welcome touch and is appreciated!!
Written By: Alan V
That is so awesome to hear Alan! We look forward to seeing you again for all your servicing needs.
November 21, 2018
This was my first service visit since buying our Pilot and all was good! The staff was friendly and receptive as I was acknowledged fairly quickly upon entering, and the atmosphere was very warm and comfortable. The complimentary coffee, tea and other items at the waiting area are a real welcome touch and is appreciated!!
Written By: Alan V
That is so awesome to hear Alan! We look forward to seeing you again for all your servicing needs.
November 21, 2018
When I was looking for a car a couple months ago, the sales man was very nice and fair. However, the finance guy was absolutely rude. I spent about 2 hours in his office because he wouldn't let me leave without adding the extended warrantee to my car. He even called me stupid (not my decision stupid, he called me stupid directly towards me) because I did not want to add the extended warrantee. At one point I asked him why he was pushing the warrantee so much, because everyone I know with Hondas never had any issues with the car itself and if something was to go wrong, it would probably be on re-call or something that is not in the warrantee. I then asked him if I was making a bad mistake buying a car from them, since pushing the warrantee is telling me that the car is not reliable or of good quality. I wish I wasn't as intimidated and belittled cause I would have walked out on them right there and took my business else where. I was so fed up of his rude and belittling comments so I finally said yes to the extended warrantee just to get out of there and before I started to cry. When I got home afterwards, I emailed the finance guy to remove the extended warrantee, as I still had 30 days to remove it. He still wouldn't stop there. I finally agreed to keep the extended warrantee if they were to take off 700$ of the price. However when I got the check for the rebait, they gave me 620$ off the price and I saved 80$ in tax. When any store gives a rebait, it's on the price before the tax. I am so upset with their rudeness and crookedness. For my next car purchase, I am definitely not going to Honda in Sudbury. I understand its a sales place and they are just trying to make the most money out of their sales, however there is still a way to treat your customers without being a bully and belittling the customer. I take pride in my education and my smarts, and being told I was stupid really brought down my self-esteem.
Written By: Stephanie B
Stephanie, we are disappointed to hear about your experience with us. Please call our General Manager Lee Mulligan 705-673-6733 ext 259, at your convenience as he would like to discuss the situation with you.
November 21, 2018
When I was looking for a car a couple months ago, the sales man was very nice and fair. However, the finance guy was absolutely rude. I spent about 2 hours in his office because he wouldn't let me leave without adding the extended warrantee to my car. He even called me stupid (not my decision stupid, he called me stupid directly towards me) because I did not want to add the extended warrantee. At one point I asked him why he was pushing the warrantee so much, because everyone I know with Hondas never had any issues with the car itself and if something was to go wrong, it would probably be on re-call or something that is not in the warrantee. I then asked him if I was making a bad mistake buying a car from them, since pushing the warrantee is telling me that the car is not reliable or of good quality. I wish I wasn't as intimidated and belittled cause I would have walked out on them right there and took my business else where. I was so fed up of his rude and belittling comments so I finally said yes to the extended warrantee just to get out of there and before I started to cry. When I got home afterwards, I emailed the finance guy to remove the extended warrantee, as I still had 30 days to remove it. He still wouldn't stop there. I finally agreed to keep the extended warrantee if they were to take off 700$ of the price. However when I got the check for the rebait, they gave me 620$ off the price and I saved 80$ in tax. When any store gives a rebait, it's on the price before the tax. I am so upset with their rudeness and crookedness. For my next car purchase, I am definitely not going to Honda in Sudbury. I understand its a sales place and they are just trying to make the most money out of their sales, however there is still a way to treat your customers without being a bully and belittling the customer. I take pride in my education and my smarts, and being told I was stupid really brought down my self-esteem.
Written By: Stephanie B
Stephanie, we are disappointed to hear about your experience with us. Please call our General Manager Lee Mulligan 705-673-6733 ext 259, at your convenience as he would like to discuss the situation with you.
November 21, 2018
Excellent service and staff I can depend on
Written By: Brendan B
Thank you Brendan!
November 21, 2018
Excellent service and staff I can depend on
Written By: Brendan B
Thank you Brendan!
The Service Advisors go above and beyond to satisfy the customer and the mechanics are top-notch
November 21, 2018
My appointment was booked for winter tire instalments. I was served immediately and was shuttled to work right away. I was grateful for the professional job and storing of the summers. The service advisors are polite and eager to please. Thank you.
Written By: LISA F
Lisa, we are so happy to hear you were well taken care of while visiting us. It was our pleasure.
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