Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota3934 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Service was very poor
October 26, 2020
Was told my car needed $3000 plus work to it. Took it for a second opinion. There was a lot of stuff that didn’t need to be done. My license plate cover was smashed and my license plate was bent when it was returned to me. Was not happy at all.
Written By: BAILEY
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October 26, 2020
Written By: Gennady V
Hi Gennady, Thank you for the rating.
October 26, 2020
Written By: Gennady V
Hi Gennady, Thank you for the rating.
October 26, 2020
Preparing to purchase a truck was a year long process for me in doing research on various makes and models. It came down to a full size F150 or a mid-sized Tacoma. Both are leaders in their respective class. We settled on Toyota Tacoma, and in the final month of our search engaged 6 dealerships. 1 didn't respond, 1 was over a $1000 more expensive than the remaining 4. The 4 remaining were all within $100. My choice came down to email responses and follow up. I had indicated two options related to waiting for Toyota price changes and only one vendor responded. This helped me build trust that while the dealership's interest would be represented, my sales professional would also be a good advocate. While Jackson's Toyota didn't win my business they were respectful of my process, and have earned my respect for having people like Andrew Black as a customer facing representative. I would highly recommend the dealership to friends and family.
Written By: Frank B
Hi Frank, Thank you for the review.
October 26, 2020
Preparing to purchase a truck was a year long process for me in doing research on various makes and models. It came down to a full size F150 or a mid-sized Tacoma. Both are leaders in their respective class. We settled on Toyota Tacoma, and in the final month of our search engaged 6 dealerships. 1 didn't respond, 1 was over a $1000 more expensive than the remaining 4. The 4 remaining were all within $100. My choice came down to email responses and follow up. I had indicated two options related to waiting for Toyota price changes and only one vendor responded. This helped me build trust that while the dealership's interest would be represented, my sales professional would also be a good advocate. While Jackson's Toyota didn't win my business they were respectful of my process, and have earned my respect for having people like Andrew Black as a customer facing representative. I would highly recommend the dealership to friends and family.
Written By: Frank B
Hi Frank, Thank you for the review.
Tacoma Purchase
October 26, 2020
This was my first experience buying a new vehicle and it went very smooth. My Sales Specialist, Ramit Likhi was very helpful and knowledgeable. When the accessories I purchased to be installed for my pickup date did not come in on time Ramit let me know as soon as he could and was genuinely apologetic. He also took the time to show me the truck’s features on my pickup date which was very appreciated. Thanks for everything! Shanna Wilkinson
Written By: SHANNA
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View ProfileDisceptive sales and promotion practices. Charging for services other mechanics include with seasonal tire changes. Will never purchase another Toyota.
October 26, 2020
I had a seasonal tire change done. Requested a brake inspection because of chattering in the brakes at high (a second request) since my purchase of the vehicle. Was told I had no warranty even though I paid $1000. For bumper to bumper coverage. That it would cost me $600 to replace. I have barely had the car a year. They charge me $50. extra for the brake assessment something my former mechanic would have done for free. I am very upset with my treatment and will never return. I have been ripped off by aggressive and deceptive sales tactics. I am a pensioner on a basic income. My car is an investment and necessity where I live. I had purchased in good faith.
Written By: MARGARET
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October 24, 2020
Great service. Tech. told me I could not have windscreen defogger on, using my new remote starter. I was able to program it. Maybe staff need better info. on products sold by Toyota. Very courteous staff. Thank you
Written By: Greg S
Hi Greg, Apologies about that and Thank you for the review.
October 24, 2020
Claus Fleischmann was my sales rep. Very pleasant and knowledgeable. Went though everything in the Rav4 XLE and got me set up with the Toyota app and connect services. Thank you Claus and Jackson's Toyota.
Written By: Greg S
Hi Greg, Apologies about that and Thank you for the review.
Service
October 24, 2020
Jacksons provided a safe environment to process my service. Nelson did great in getting my alignment done the same day so I wouldn't have to come back.
Written By: CORINNE
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