WNCCGM Auto Ltd. o/a Nurse Chevrolet Cadillac
1530 Dundas St E , Whitby, ON, L1N 2K7
Member since September 01, 2015
1530 Dundas St E Whitby ON L1N 2K7Overall Score
WNCCGM Auto Ltd. o/a Nurse Chevrolet Cadillac1769 Reviews
868Review Ratings Breakdown
Consumer Reviews
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Terrible Customer Service
October 14, 2015
As for a quote last Saturday at 9:30 am for new winter tires and steel rims. Car was bought at Nurse so they should know what was needed. I was told they'd call back in a hour. After 3 hrs I called and was told part department did not have the quote and they would call me. Called on Tuesday at 4:30 pm and told quote still not ready and would get back to me today (Wednesday). I cannot understand in a world of computes why this would take so long. I can understand a couple of hour and if really busy maybe a 1/2 day, but it should not take 5 days to get a simple quote for something that should be standard. Have decided to take my business elsewhere. If you want something done in timely fashion, don't count on Nurse Service to do that for you.
Written By: Karen
Karen, We are very sorry to hear about your recent experience and the delay in providing the tire quote. Our Parts Manager has already reached out to you, but we did also want to communicate with you to let you know that we are reviewing the circumstances and process associated with the request so that we best serve our customers.
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Performed the work my car actually needed and the customer service was great.
October 14, 2015
Previous dealerships hadn't looked into the issue to fix my car but the team at Nurse did and I appreciate that. The service writer I had, Cameron, was honest and told me the schedule was a bit behind and ensured I had a vehicle to replace mine. He als explained what the problem had been and how they fixed it - I really appreciated that.
Written By: Audra
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The Team at Nurse Chevrolet Cadillac
View ProfileAppointment for OnStar upgrade
October 14, 2015
Met at service dept on time. No delay in processing vehicle for service. Vehicle was ready when promised.
Written By: Michael
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The Team at Nurse Chevrolet Cadillac
View ProfileSurprised
October 14, 2015
Mechanic said he could not get hub caps on whereas my 74 year old father in law does it easily
Written By: Arden
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The Team at Nurse Chevrolet Cadillac
View ProfileService was, as usual, well done! Thanks.
October 14, 2015
I always find staff very courteous and respectful. The finished job was well done. The replacement weather stripping looks perfect. Thanks to all.
Written By: Sharon
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The Team at Nurse Chevrolet Cadillac
View ProfileStaff were courteous and pleasant and helpful.
October 14, 2015
Air bag warning light was coming on and staying on. The work was completed within the timeframe provided. Wait was estimated at under 2 hours, so I stayed rather than take shuttle home. Chairs in waiting room were comfortable, but I could have used one with a higher back, as I have back issues.
Written By: Denise
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The Team at Nurse Chevrolet Cadillac
View Profilevery good service and was always updated
October 13, 2015
My experience was a positive one. Marlinda always kept me informed of what needed to be done and recommendations for my car
Written By: Giuseppe
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The Team at Nurse Chevrolet Cadillac
View ProfileStaff was friendly, courteous, and knowledgeable!
October 13, 2015
I brought my car in for an LOF and, as always, was impressed with the timeliness and professionalism of service.
Written By: Patricia
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The Team at Nurse Chevrolet Cadillac
View Profile2011 cadillac CTS power seat problem
October 13, 2015
Your service adviser Mr. Cameron Girard is always very helpful, friendly and always get's back to you as promised. I have actually recommended this dealership to friends as a direct result of my experiences with Cameron.
Written By: Alan
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The Team at Nurse Chevrolet Cadillac
View ProfileA professional & Satisfactory Service
October 13, 2015
Nurse Chevrolet was professional, friendly and helpful. I am very satisfied. I would not hesitate to recommend others to Nurse.
Written By: Joan
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The Team at Nurse Chevrolet Cadillac
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