WNCCGM Auto Ltd. o/a Nurse Chevrolet Cadillac
1530 Dundas St E , Whitby, ON, L1N 2K7
Member since September 01, 2015
1530 Dundas St E Whitby ON L1N 2K7Overall Score
WNCCGM Auto Ltd. o/a Nurse Chevrolet Cadillac1770 Reviews
868Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
it was an awesome experience.
October 10, 2015
The service was great and everyone is respectful and courteous to me and my family which is awesome and amazing!
Written By: Tammy
Related Staff:
The Team at Nurse Chevrolet Cadillac
View ProfileI was frustrated with this visit and ended up mad at the end .
October 09, 2015
I brought the car in to check an unusual noise. It was found to be something rubbing and easily fixed. I was then told that I needed new rear rotors and perhaps brakes. I told him that they had been done at Nurse only 2/3 years ago. I suggested that they be machined to clean the rust off. His response was that cheap rotors couldn't be machined and that they only had a short life span. I asked why I wasn't told that at the time and offered a better quality rotor? I was mad but authorized the repair. When I was paying for the repair I asked if the bill had been adjusted to reflect the 'High Milage' discount as I thought I was enrolled in this program. Your bills still do not show before and after prices so customers can easily check this. The women was less than enthusiastic about my inquiry and said the program was only a temporary one and not still running. The service agent did come in and adjust my bill but all-in-all I found this visit to be very upsetting. I found the invitation to the 'High Milage' program when I got home and there was no reference to it being a temporary program. Also, the mailing says that both parts and labor would be discounted but I was only given a discount on the parts. It seems that your dealership only wants to sell me a new car and is now prepared to gouge me on the repairs to my 2008 Grand Prix. I may take my business elsewhere in the future.
Written By: Suzanne
Hi Suzanne. I'm sorry to hear about your recent experience at Nurse. I have requested that our Service Manager reach out today. If you require anything before you two are able to connect, you can reach us at (905) 668-4044 or service@marynurse.com.
Related Staff:
The Team at Nurse Chevrolet Cadillac
View ProfileRude girl again in the customer service waiting area
October 08, 2015
Went for oil change. Greeted and treated great. Got in car to leave papers on dash with failure for alignment test. Nobody explained anything went back in and was told the girl was busy and didn't really have tine to explain. They were willing to let me drive away with no explanation at all. Terrible customer service from the girl in the client waiting area.
Written By: Shelley
Related Staff:
The Team at Nurse Chevrolet Cadillac
View ProfileGreat Service!
October 07, 2015
Excellent, as always. Everyone is friendly and polite. Service was fast. I came in for my regular oil change which includes a car wash and vacuum.
Written By: Deborah
Related Staff:
The Team at Nurse Chevrolet Cadillac
View ProfileProblem not fixed
October 06, 2015
Seems employees including managers at this location do not know what proper customer service is. I was charged for an issue with my vehicle when the problem wasn't even fixed then wrote on the invoice exactly what I already told them.
Written By: Eryka
Related Staff:
The Team at Nurse Chevrolet Cadillac
View ProfileGreat service!
October 06, 2015
Always prompt, courteous, and efficient. The service is fabulous and I thank you very much! I appreciate the availability of the courtesy car to get me to and from home.
Written By: Linda
Related Staff:
The Team at Nurse Chevrolet Cadillac
View ProfileUpgrade to 4lgte
October 06, 2015
I was reminded about the appointment to bring the vehicle in and was greeted promptly. Was supplied with transportation to home and back to dealership.
Written By: Donald
Related Staff:
The Team at Nurse Chevrolet Cadillac
View Profilesatisfied
October 06, 2015
We were very happy with the service.Had an oil change.This vehicle has been serviced at nurse since we bought it.
Written By: Anne
Related Staff:
The Team at Nurse Chevrolet Cadillac
View ProfileEfficient
October 06, 2015
Prompt, efficient, kept me up-to-date on repair status while I had breakfast. Provided a free rental car when it was necessary to keep mine for a couple of days. Transfer to rental car provided on site.
Written By: Joanne
Joanne, Thank you for providing the positive feedback regarding your recent visit to Nurse and the experience related to the rental vehicle.
Related Staff:
The Team at Nurse Chevrolet Cadillac
View Profilehood was left open and 2 interior panels were partially replaced
October 06, 2015
The hood was left on the first latch, partially open. Two interior panels were not replaced properly, unclipped. One of them is still not clipped in place. The car is in for service today. I will mention this when I return.
Written By: Heidi
Related Staff:
The Team at Nurse Chevrolet Cadillac
View Profile