1530 Dundas St E , Whitby, ON, L1N 2K7
Member since September 01, 2015
1530 Dundas St E Whitby ON L1N 2K71770 Reviews
868*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
October 05, 2015
Always good service. Everyone greets you with a smile. First class facility. Minimum of twenty words is ridiculous. Keep it simple. Kiss.
Written By: Robert
Hi Robert. Thanks for taking the time to complete the survey. Glad to hear that you had a great experience this visit. We will check to see if the review platform will allow us to adjust the word minimum to be less than 20.
October 05, 2015
Greeted promptly. When I stated the concern and said I didn't have an appt I was asked if I dealt with anyone in particular by the young lady who had the plastic covering and cardboard to cover the car interior. I thought that was a great question since I was able to deal with someone familiar who knew me and my vehicle. I was fortunate Dave was there and free to work with me. Problem was located and leak resolved.
Written By: Joan
Joan, Thanks for taking the time to complete the review and your thoughtful comments regarding the interaction in the drive thru and the completion of the repair.
October 05, 2015
My Truck was not as I had left it, which I found strange. The seat still covered in plastic and paper covering the floor greeted me, and as much as it seems odd as well the gas light was on? I came in with a 1/4 tank which easily gets my husband to Markham from Port Perry. I thought I had lots of gas, but I think the most disappointing thing was the Cab of the Truck, sorry to complain but you are normally very good. This time may have been the exception.
Written By: Allyson
Allyson, Thanks for taking the time to write about your recent experience. I am sorry to hear about your fuel light coming on and the seat cover and floormat being left in your truck. Our Service Manager will be looking to contact you tomorrow to follow-up. If you need to reach out to us, you're welcome to do so at service@marynurse.com or (905)668-4044.
October 05, 2015
When booking appointment for recall work I was informed it would be 3 days. When I asked of I would have a car to use while the work was being done, I was told you do not do this. My Equinox is the only vehicle I have and I do work. I had to borrow my parents car for 3 days or I would have had to rent one. I was really upset as the recall was not my fault and I had to juggle to borrow a car or pay a lot for a rental. I am not happy with GM at all.
Written By: Sandra
Sandra, I am sorry to hear about your experience and the inconvenience of being without your vehicle for a few days. I have requested that our Service Manager contact you tomorrow. If you need anything before he is able to connect with you, we can be reached at service@marynurse.com or (905)668-4044.
October 05, 2015
Repairs you front end. Also engine tuneup. Professional and courteous service provided by Dave the customer service representative.
Written By: Kevin
Kevin, Thanks for taking the time to complete the survey and for the positive comments regarding the level of service you received.
October 05, 2015
It was good. the people were friendly and the vehiclew was ready when I was told it would be. Thanks.
Written By: Timothy
Hi Timothy. Thanks for taking the time to complete the review and for your recent service visit.
October 05, 2015
I had Dave for a service rep. He was amazing in the efforts to figure out what was wrong with my vehicle. I ended up with a major repair all completed under warranty. My vehicle now runs better then it ever did and I am so pleased with the end result. I had a new engine put in as it kept dumping pure fuel into the catalytic converters. Blew 3 converters in a week. I now have better gas mileage too. Thank you very much for the wonderful friendly service and all the updates received. They had the vehicle for 2 weeks. Had to wait for an engine to come from the States.
Written By: Tim
Tim, We're glad to hear that the repair was extremely successful and that you're enjoying your vehicle on the road again.
October 05, 2015
Out of principle I just can't give you five stars because this visit cost me $1500. That's not your fault though and the service I received was friendly, professional and I know I can depend on the quality of the work.
Written By: Thomas
Thomas, Thanks for the positive feedback regarding the level of service provided during your recent service visit.
October 05, 2015
I just had tires changed from Summer to Winter, was told it would take an hour, and it did ! No problems.
Written By: Patricia
Patricia - Thank you for responding to our survey. We're glad to hear that all went well with your recent tire change-over.
October 05, 2015
No matter when my husband or I bring in our car we are called by name and treated very well. The service staff listen to our concern(s) and make every effort to address them. We buy GM because we want to support our local GM plant and our neighbours and friends who work there. We support Nurse because we trust and respect the Nurse family business.
Written By: Sandra
Hi Sandra. Thank you for taking the time to respond to our survey and for your support. We look forward to seeing your and your husband for years to come!