Provincial Chrysler Dodge Jeep RAM
1001 Provincial Road , Windsor, ON, N8W 5V9
Member since January 15, 2014
1001 Provincial Road Windsor ON N8W 5V9Overall Score
Provincial Chrysler Dodge Jeep RAM1829 Reviews
1158Review Ratings Breakdown
Consumer Reviews
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Remarkable salesman
February 02, 2017
Respectful of my wishes. Made me feel welcome and helped me walk through the process of buying a car. Was very personable.
Written By: Chris
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Carvpurchase
February 02, 2017
He was awesome ! Found me exactly what I needed was courteous and respectful. Excellent experience. I will be back again for sure !
Written By: Susan
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We will be sending everyone to Dave Hensman, he is awesome!
February 01, 2017
Our experience with Dave Hensman made our new Ram Truck purchase, easy, HONEST and personally enriching. This world could use a lot more of Dave Hensman's. All the staff that we encountered were very knowledgeable and happy. Any business were the 'team' is happy means that management cares about their employees, so Kudos to John and the rest of the management team. I truly believe in Great Customer Service and Provincial you have it!
Written By: Patrick
Thank you for your gracious comments. Dave and the sales team do there best everyday to make a good buying experience. Udo
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Awesome service
January 29, 2017
Dave was great and really helped me to get the car I wanted with the budget I had. Highly recommend and would go back to him for any future car purchases.
Written By: Mirvat
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It was comfortable and helpful
January 27, 2017
This was my first time buying a new vehicle, and the first time from a dealership. It was a positive experience, Ann was helpful and prompt with my questions.
Written By: KENNETH
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Anne was very professional and took the time to explain everything to us.
January 27, 2017
Anne made the whole car buying experience enjoyable.She took the time to show us various cars and answer all our questions.We never felt rushed at all.Anne took the time to come in on her day off to ready our car for pick up.I would highly recommend her.
Written By: JAMES
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Buying a new van
January 21, 2017
Prompt, courteous, and professional service. Vehicle was in immaculate condition. Staff answered all questions to our satisfaction. Would recommend this dealership to family and friends.
Written By: Adelheid
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Hidden costs & low ball trade scam.
January 20, 2017
I went to Provincial Chrysler to look at an advertised 2016 Jeep Cherokee Trailhawk. Seen and liked a different Trailhawk they just got in with more options. The “used vehicle” manager lowballed me on my-trade in (compared to another local dealership), but later said they would give me $1000 more on the trade if I purchased the “advertised” one because it has been on the lot longer & they wanted to get rid of it. I sold my truck private (for much more) then got ahold of a “New Vehicle” sales person (Ann) because I had a bad experience with the used car staff. I made a deal with her on the Trailhawk they just got in. Their Ad states “NO HIDDEN ADMIN OR EXTRA FEES” and “OUR USED PRICES INCLUDE ALL IN PRICING”. I was charged a “DOC” fee of $349 on my bill and was told that was because I worked out a better price than the “advertise price”. So does this mean a customer is not supposed to work out a better price? Then charged $86 for "FUEL", the tank holds 60 Litres, at less than $1 a litre locally that does not ad up to $86. Then their currant promotion states “SPIN TO WIN ON ALL IN STOCK 2016 AND 2017 VEHICLES”, no where at all does it state that it has to be new! So I was told my 2016 did not apply to that promotion. But Ann did toss in a “Jeep” ball hat which was appreciated. Don’t believe I will deal at Provincial Chrysler again.
Written By: Brian
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GREAT SALES, GREAT STAFF CLEAN ENVIROMENT & FREINDLY STAFF.
January 19, 2017
I FEEL THE STAFF TREATS THE CUSTOMER THE WAY THEY SHOULD BE TREATED AS THEY ARE THE MOST IMPORTANT THING DURING THE SALE PROCESS. FROM JOHN, JAMES, COURTNEY, GEORGE AND ALL THE STAFF ARE GREAT PEOPLE. THIS IS WHY WE HAVE PURCHASED A GREAT DEAL OF CARS FROM THIS DEALERSHIP. THEY HAVE ALWAYS GONE ABOVE THE CALL OF DUTY TO ALWAYS BE THERE WHEN WE NEEDED THEM.
Written By: Bruce
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Fantastic!!!!
January 19, 2017
Appreciated the service provided to us by the Provincial Chrysler Team, especially Jarrett. Easy to deal with, no rush, no pressure...it was a pleasure to do business with him and the team.
Written By: Jodie
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