Oxford Dodge Chrysler (1992) Ltd.
1249 Hyde Park Rd. , London, ON, N6H 5K6
Member since March 20, 2014
1249 Hyde Park Rd. London ON N6H 5K6Overall Score
Oxford Dodge Chrysler (1992) Ltd.2596 Reviews
2490Review Ratings Breakdown
Consumer Reviews
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Quick and easy
October 16, 2014
Very courteous and easy. Shuttle took me to and from on time! No complaints here!
Written By: THOMAS
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Awesome!
October 16, 2014
Great service as usual! Booked on line which was awesome! Thanks guys.
Written By: LYNNE
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Professional and friendly.
October 16, 2014
Mike took the time to focus on my specific issue and explain to me in language which I understood, exactly what happened to my vehicle. Thanks Mike.
Written By: Jake
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Elkeraby
October 16, 2014
- Peace of mind inspection - pad change - oil change - alignment It would help to get more technical information on the work done in details, it was quick and sounds like read what in the inspection report. Welcome and support from mike was great and helpful.
Written By: Soha
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Bought a new Ram 1500
October 15, 2014
Very helpful and provided me with all the important details on the sale
Written By: David
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expedient and efficient
October 13, 2014
Understood my immediate needs, and staff was very helpful. Considering my vehicle is a big part of my business.
Written By: Giancarlo
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Service was excellent-5 Stars
October 10, 2014
Morgan was professional and quick with my service order. She called me to let me know what work/repairs were done. Customer shuttle was on time.
Written By: CHARLES
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Got off on the wrong foot, but ended well.
October 09, 2014
We had new rear rotors installed slightly more than a year ago, and during our recent service Darryl discovered they've worn out. We were pretty frustrated about this, since the rotors were slightly beyond warranty but still clearly a defective part. After talking to Darryl and Geoff about this, Geoff agreed to cover the costs of our replacement rear rotors as a gesture of goodwill. This is our first real dealing with Oxford Dodge, but Darryl and Geoff acted with integrity and gave us confidence that we'll be treated fairly and receive quality service. We'll be back.
Written By: MIKE
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making the best of a situation
October 08, 2014
I came in with brake problems on my Chrysler 300, which I was expecting. While checking the brakes, a few other adjustments were found to be necessary but they were all warranty items so they were fixed at no charge - good news. Now it drives like a new car!! Great stuff!! Thanks Mike!!!!!
Written By: PETER
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Waste of time and left confused.
October 08, 2014
In the express lane I am told that there is large oil leak and recommend full diagnosis in the shop. I am confused by this as this year I had my peace of mind inspection and nothing mentioned about an oil leak. I am told that the extended warranty may not cover this and quoted an hour cost to diagnos the problem. Since the car in being looked at anyways I mentioned that the sunroof that had already been serviced under warranty is again making noise and to look at it. I am not shown my car but rather presented with a bill for lubrication of the sunroof and told that there is now no large oil leak and nothing more. This does not leave me with peace of mind. Is there a small leak? Is this covered under the warranty I have left ? My time was wasted as I had to come back and make an appointment for another day and wait 2 hours in the waiting room and still I was presented with a lubrication bill on a past service issue. Has the management or ownership of Oxford changed recently? My family has been purchasing cars for many years now there and I have just ordered new car once again but this all now needs to be reconsidered with this issue.
Written By: Andrew
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