Laurentian Chrysler

July 27, 2020

Shuttle driver punctual and friendly. However, 233 dollars an hour for diagnostic plus a "waste disposal fee". Car was in shop for an 8:30 appointment and when I called at 2:00 it still had not been looked at. Finally returned at 4:30

Written By: Logan B

July 27, 2020

Shuttle driver punctual and friendly. However, 233 dollars an hour for diagnostic plus a "waste disposal fee". Car was in shop for an 8:30 appointment and when I called at 2:00 it still had not been looked at. Finally returned at 4:30

Written By: Logan B

July 25, 2020

The call back from Chrysler was very good. but I still have not had a call from Laurentian. Chrysler

Written By: Mg B

July 24, 2020

The visit was professional and friendly. The staff were very friendly and accomodating. They were attentive to our needs with water and coffee. We all followed social distancing, masking and hand sanitizing. Laurentian Chrysler is a great place to do business.

Written By: vale b

July 24, 2020

The visit was professional and friendly. The staff were very friendly and accomodating. They were attentive to our needs with water and coffee. We all followed social distancing, masking and hand sanitizing. Laurentian Chrysler is a great place to do business.

Written By: vale b

July 22, 2020

How disappointing! Bought a 2019 Rebel. Wife wanted running boards. Went to parts, could not find me on file even though went twice for recall notice and oul change. He quoted me 1100$. When the part was finally in, i was then referred to service and told another 2 weeks for install. Went to Mazucca chrysler same running board for 750$ installed included on Thursday. I wish i could remain with Laurentian but i cannot after such a bad way to service my vehicle. Also, made an appointment for an inspection. Date and time was confirmed and e-mailed to me via google calendar (8:45am). Did not get a call before 3pm. I asked why it took so long, service confirmed that they have a note saying pick-up at 5pm. She then told me that the appointment was made by a call center. Very bad communication. Not going there anymore unless covered by warranty. I'm usually very loyal and hoping this would be my goto garage. I guess not. They are overpriced and their left hand does not seem to speak to the right one. Going to bring all my business elsewhere (Doyle, Mazzuka...).

Written By: Andre M

July 22, 2020

How disappointing! Bought a 2019 Rebel. Wife wanted running boards. Went to parts, could not find me on file even though went twice for recall notice and oul change. He quoted me 1100$. When the part was finally in, i was then referred to service and told another 2 weeks for install. Went to Mazucca chrysler same running board for 750$ installed included on Thursday. I wish i could remain with Laurentian but i cannot after such a bad way to service my vehicle. Also, made an appointment for an inspection. Date and time was confirmed and e-mailed to me via google calendar (8:45am). Did not get a call before 3pm. I asked why it took so long, service confirmed that they have a note saying pick-up at 5pm. She then told me that the appointment was made by a call center. Very bad communication. Not going there anymore unless covered by warranty. I'm usually very loyal and hoping this would be my goto garage. I guess not. They are overpriced and their left hand does not seem to speak to the right one. Going to bring all my business elsewhere (Doyle, Mazzuka...).

Written By: Andre M

July 21, 2020

Written By: Marianne D