+17055668400 https://d1hgj0yy0rp5w9.cloudfront.net/tmp/2018/09/25/debbf4bb1d166c7c4d52f6b3316c514b.jpg

Laurentian Chrysler

440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4

Member since January 07, 2016

440 Falconbridge Rd, Greater Sudbury ON P3A 4S4

Overall Score

4.3

Laurentian Chrysler

1749 Reviews

737
Laurentian Chrysler

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Laurentian Chrysler Laurentian Chrysler
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July 27, 2020

Shuttle driver punctual and friendly. However, 233 dollars an hour for diagnostic plus a "waste disposal fee". Car was in shop for an 8:30 appointment and when I called at 2:00 it still had not been looked at. Finally returned at 4:30

Written By: Logan B

Laurentian Chrysler Laurentian Chrysler
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July 25, 2020

The call back from Chrysler was very good. but I still have not had a call from Laurentian. Chrysler

Written By: Mg B

Laurentian Chrysler responded on December 11, 2020

That's good to hear! Please don't hesitate to contact us if you have any further questions or concerns.

Laurentian Chrysler Laurentian Chrysler
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July 24, 2020

The visit was professional and friendly. The staff were very friendly and accomodating. They were attentive to our needs with water and coffee. We all followed social distancing, masking and hand sanitizing. Laurentian Chrysler is a great place to do business.

Written By: vale b

Laurentian Chrysler responded on December 11, 2020

Thank you very much for your review, Vale! We appreciate you taking the time to share your feedback with us!

Laurentian Chrysler Laurentian Chrysler
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July 24, 2020

The visit was professional and friendly. The staff were very friendly and accomodating. They were attentive to our needs with water and coffee. We all followed social distancing, masking and hand sanitizing. Laurentian Chrysler is a great place to do business.

Written By: vale b

Laurentian Chrysler responded on December 15, 2020

Thank you very much for your review, Vale! We appreciate you taking the time to share your feedback with us!

Laurentian Chrysler Laurentian Chrysler
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July 22, 2020

How disappointing! Bought a 2019 Rebel. Wife wanted running boards. Went to parts, could not find me on file even though went twice for recall notice and oul change. He quoted me 1100$. When the part was finally in, i was then referred to service and told another 2 weeks for install. Went to Mazucca chrysler same running board for 750$ installed included on Thursday. I wish i could remain with Laurentian but i cannot after such a bad way to service my vehicle. Also, made an appointment for an inspection. Date and time was confirmed and e-mailed to me via google calendar (8:45am). Did not get a call before 3pm. I asked why it took so long, service confirmed that they have a note saying pick-up at 5pm. She then told me that the appointment was made by a call center. Very bad communication. Not going there anymore unless covered by warranty. I'm usually very loyal and hoping this would be my goto garage. I guess not. They are overpriced and their left hand does not seem to speak to the right one. Going to bring all my business elsewhere (Doyle, Mazzuka...).

Written By: Andre M

Laurentian Chrysler responded on December 15, 2020

Andre, our General Manager Jason Carrier will be in contact with you shortly to discuss your experience with us.

Laurentian Chrysler Laurentian Chrysler
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July 22, 2020

How disappointing! Bought a 2019 Rebel. Wife wanted running boards. Went to parts, could not find me on file even though went twice for recall notice and oul change. He quoted me 1100$. When the part was finally in, i was then referred to service and told another 2 weeks for install. Went to Mazucca chrysler same running board for 750$ installed included on Thursday. I wish i could remain with Laurentian but i cannot after such a bad way to service my vehicle. Also, made an appointment for an inspection. Date and time was confirmed and e-mailed to me via google calendar (8:45am). Did not get a call before 3pm. I asked why it took so long, service confirmed that they have a note saying pick-up at 5pm. She then told me that the appointment was made by a call center. Very bad communication. Not going there anymore unless covered by warranty. I'm usually very loyal and hoping this would be my goto garage. I guess not. They are overpriced and their left hand does not seem to speak to the right one. Going to bring all my business elsewhere (Doyle, Mazzuka...).

Written By: Andre M

Laurentian Chrysler responded on December 11, 2020

Andre, our General Manager Jason Carrier will be in contact with you shortly to discuss your experience with us.

Laurentian Chrysler Laurentian Chrysler
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July 21, 2020

Written By: Marianne D

Laurentian Chrysler responded on December 11, 2020

Thank you for the 5 star review, Marianne!

Laurentian Chrysler Laurentian Chrysler

Completely satisfied

July 20, 2020

They provided and put lots of care into there services for there customers from there personal needs into repair needs in as smooth a fashion as possible

Written By: LAWRENCE

Laurentian Chrysler responded on July 31, 2020

Thank you for taking the time to share your wonderful review, Lawrence!

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Laurentian Chrysler Laurentian Chrysler

Great salesperson!

July 17, 2020

I was very happy with my sales person, now let’s get the undercoating done and I will be completely satisfied!

Written By: DAVID W

Laurentian Chrysler responded on July 31, 2020

That is so great to hear, David! Thank you for taking the time to leave us your feedback, we appreciate it!

Related Staff:

Laurentian Chrysler Laurentian Chrysler
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July 17, 2020

My experience with this dealer was awsome, great people working there! I would recommend this place 100%

Written By: Martin B

Laurentian Chrysler responded on December 11, 2020

We are so happy our team was able to help you out, Martin! Thank you for your feedback!

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