Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4703 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
June 28, 2018
Easily booked an appointment and was able to be scheduled quickly. Prompt service once arrived. Service performed in a timely manner and all staff was incredibly pleasant and eager to answer any questions I had!
Written By: Amanda F
Thank you for this lovely review, Amanda! We are pleased to see that your service appointment was so smooth! We look forward to seeing you again!
June 28, 2018
Written By: Randall H
Thank you for this fantastic rating, Randall!
June 28, 2018
Written By: Randall H
Thank you for this fantastic rating, Randall!
Air conditioner repair.
June 28, 2018
Here's the scoop. There were good parts and bad. The truck is new & I opted for Honda due to the legendary reliability. I love the truck but it was pretty depressing to find out that my air conditioning did not work the very first time I tried it. Apparently was a factory reject. I don't like that but I know it happens & I can roll with it. Kara was great. There was no condenser in stock so she booked me an appointment 2 weeks out, but by the time I got home, she had found me one. I came into the shop 1st thing in the morning all the way from Lively after working nightshift, only to find that my condenser was there, but the garage was out of refrigerant. Rescheduled & went back home to bed. The day before the rescheduled appointment, someone had left me a message that my appointment was cancelled because my condenser hadn't come in yet???????? I called Kara & she was awesome again. She assured me that it was on sight & to keep my appointment. All good after that. I was told it would be about 3 hrs and it was ready in 2. Good customer service but coordination between departments left a little to be desired.
Written By: MICHAEL F
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June 28, 2018
Always a good experiance. The entire service team is a pleasure to work with. Tamara, Dustin, Dan and Karen have always treated me great. Always willing to go above and beyond to keep me happy!
Written By: Joshua D
Joshua, thank you for sharing your experience with us! We are so happy to have earned your loyalty!
June 28, 2018
Always a good experiance. The entire service team is a pleasure to work with. Tamara, Dustin, Dan and Karen have always treated me great. Always willing to go above and beyond to keep me happy!
Written By: Joshua D
Joshua, thank you for sharing your experience with us! We are so happy to have earned your loyalty!
June 28, 2018
Written By: Rona G
Rona, thank you for this amazing rating!
June 28, 2018
Written By: Rona G
Rona, thank you for this amazing rating!
June 28, 2018
Written By: Jimmy M
Thank you for this awesome rating, Jimmy!
Service advisor
June 28, 2018
I was told by service rep that I would be waiting 10min for the shuttle but ended up waiting 45min and was late for work. I understand that you are busy but don’t tell customers 10min but it’s going to be almost an hour.
Written By: DONALD M
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